Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
AdministrativeAssistant
Jagan Chaluvadi

Jagan Chaluvadi

Business Analyst | Scrum Master | Agile Coach
Bangalore,Karnataka

Summary

Resourceful Product Management Professional with over a decade of experience in Financial Services, Automotive, Cloud Computing and IT Consulting sectors. Team-oriented individual with an emphasis on dedication, commitment and risk oversight. Scrum Master with demonstrated background in communicating effectively with and leading high-performance teams. Experienced in prioritizing tasks and optimizing workflows.

Overview

10
10
years of professional experience
6
6
years of post-secondary education
3
3
Certificates
4
4
Languages

Work History

Product Analyst

London Stock Exchange Group
Bangalore, Karnataka
02.2023 - 03.2024

* Collaborated with development teams across the globe to define and implement new product functionality and helped in generation of technical requirements and product documentation to achieve process commonality.

* Worked with development teams and stakeholders to make improvements to various ML projects such as Q&A Chat bot, PDF Extractor and Early Warning Email Escalation, with an emphasis on Incident/Case reduction and Problem Management.
* Helped deliver a project (PDF Extractor) to one of the Internal Important Business Service, where Application processing times have been improved by 81.25% (8 hours to 1.5 hours)
* Initiated the use of Snowflake as the Strategic Data Source for the Operational Analytics team, thereby significantly reducing Data Access times for the team.
* Evaluated Machine Learning model-based applications regularly and recommended amendments to improve functionality.

Agile Scrum Master

Mercedes Benz
Bangalore, Karnataka
11.2021 - 01.2023
  • Led sprint reviews and planning meetings to promote full team engagement.
  • Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews and sprint retrospectives.
  • Assisted with internal and external communication resulting in improved transparency.
  • Implemented new processes to improve team's User Story completion rate by 80%
  • Monitored and tracked project milestones and deliverables and kept stakeholders informed on project status.

Scrum Master/Quality Assurance Analyst

Dell EMC
Bangalore, Karnataka
03.2020 - 09.2021
  • Coached team in Agile practices and provided necessary training to create positive mindset to Agile methodologies.
  • Collaborated with developers and product owners to stay current on Dell Wyse Thin Clients' features and intended functionality.
  • Assessed software bugs and compiled findings along with suggested resolutions for development team members. Worked on 6 consecutive OS releases
  • Tested connections to multiple Cloud Computing platforms such as Citrix, VMware, Azure, Teradici, Amazon Web Services among others.

Head of Operations/Agile Coach

Aruna Purified Drinking Water
Draksharama, Andhra Pradesh
01.2016 - 12.2019
  • Developed and grew staff competencies through team development, implementation and support of specific training for various responsibilities.
  • Streamlined Delivery operations and helped spending budget to effectively decrease by 80%
  • Guided and coached team to adapt to Agile methodology and Scrum practices while also meeting delivery commitment.

Quality Assurance Analyst

Accenture
Hyderabad, Telangana
04.2014 - 01.2016
  • Timely delivery of Digital Web services, performing Quality Assurance as part of Agile SDLC
  • Performed Functional, Design, Content, Performance and Regression testing, of responsive websites and Web Apps on Desktop browsers, Android and iOS Phones/Tablets as part of Scrum Team.
  • Applied agile methodology to shorten cycle time and achieve target margins.

Education

MBA - Data Science And Analytics

Shiv Nadar University
Delhi
09.2021 - 12.2023

Bachelor of Technology (B.Tech - Mechanical Engineering

Vellore Institute of Technology
Vellore
04.2010 - 03.2014

Skills

    Scrum Framework

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Certification

Professional Scrum Master™ PSM I

Timeline

Product Analyst

London Stock Exchange Group
02.2023 - 03.2024

Professional Scrum Master™ PSM I

04-2022

Agile Scrum Master

Mercedes Benz
11.2021 - 01.2023

Certified ScrumMaster®

10-2021

MBA - Data Science And Analytics

Shiv Nadar University
09.2021 - 12.2023

AWS Cloud Practitioner Essentials

08-2021

Scrum Master/Quality Assurance Analyst

Dell EMC
03.2020 - 09.2021

Head of Operations/Agile Coach

Aruna Purified Drinking Water
01.2016 - 12.2019

Quality Assurance Analyst

Accenture
04.2014 - 01.2016

Bachelor of Technology (B.Tech - Mechanical Engineering

Vellore Institute of Technology
04.2010 - 03.2014
Jagan ChaluvadiBusiness Analyst | Scrum Master | Agile Coach