Jagan Prakasam
Bangalore
Summary
Adept Senior Developer with a proven track record at SAP LABS INDIA PRIVATE LIMITED, showcasing expertise in SAP S/4HANA and exceptional problem-solving abilities. Spearheaded pivotal projects, enhancing customer satisfaction and operational efficiency. Skilled in SAP Basis Administration and team leadership, consistently driving continuous improvement and innovation.
Overview
12
12
years of professional experience
Work History
Senior Developer
SAP LABS INDIA PRIVATE LIMITED
05.2018 - Current
- Having in depth knowledge of S/4 Cloud & S/4 OP concepts
- Primarily working on the 3SL & 2SL structuring and streamlining the provisioning process
- Providing guidance and end to end support on S/4 HANA topics to the COEs and to the Business partners
- Adapting the production process to DLM environment and continuously enhancing the process
- Working on the PPL projects and streamlining the process within DLM environment
- Integrating SAP managed & Customer centric solutions in Internal Test systems
- Providing proper guidance on the 2SL & 3SL concepts to all the COEs within DLM Environment
- BTP Configuring Services and providing solutions for the numerous applications
Dev-Ops Engineer
SAP LABS INDIA PRIVATE LIMITED
11.2015 - 04.2018
- Worked as a Technical Shift lead in S/4 HANA cloud team along with 50+ team members supporting 500+ customers
- Collaborated with functional teams to ensure the successful transition of business processes to the new system
- Driven end to end implementation project for S/4 HANA customers
- Effective management of resources
- Conducting periodic meetings with infrastructure teams to troubleshoot the ongoing issues
- S/4HANA system provisioning: Provisioning S/4 HANA cloud systems based on the Customer requirements
- S/4 HANA Cloud system upgrade: Upgrading S4HANA Cloud system to the newest release
- Bug fixing through Hot fix patches
- Content activation (Hybris Marketing Edition / Enterprise)
- Focusing on Customer satisfaction
SENIOR ENGINEER
VOLVO INDIA PRIVATE LIMITED
10.2012 - 10.2015
- Administered and optimized SAP landscape for H&M and ensuring seamless operation of ECC and BW systems
- Understanding Customer’s requirements on monitoring and alerting infrastructure and configuring alerts in CCMS & MAI
- Problem management
- Change management
- System installation on Oracle & HANA DB
- Systems refresh (Oracle/HANA)
- Oracle and DB2 Database Administration
- SOLMAN system administration
- Performance Tuning
- Backup Administration
- The Volvo Group is a Swedish multinational manufacturing company headquartered in Gothenburg
- Its principal activity is the production, distribution and sale of trucks, buses and construction equipment
- Volvo also supplies marine and industrial drive systems and financial services
- Volvo had more than 40 SAP landscapes and with more than 1000 SAP systems consists of ECC, CRM, BW, PI, Solman, TREX, Portal etc
- Running on oracle, DB2 and HANA databases
- Client Details: H&M (Hennes & Mauritz AB) is a Swedish multinational retail-clothing company
- DinEl sells and delivers electricity in Sweden
- It is among the top 3 power provider companies in Sweden
- SJ : Major national passenger train operators
Education
Bachelor of Engineering (BE) - ECE
Anna University affiliated institution
Chennai, Tamil NaduHSC -
National Higher Secondary school
Gudiyatham, Tamil naduSSLC -
National Higher Secondary school
Gudiyatham, Tamil naduSkills
- Customer satisfaction
- Problem solving
- Effective communication
- Team leadership
- Documentation and reporting
- Continuous improvement
- Attention to detail
- SAP Basis Administration
- BTP Administration
- AWS, AZURE, GCP
- SAP ECC
- SAP S/4HANA
- SAP Fiori
- SAP Solution Manager
- SAP HANA
- Oracle
- DB2
- Linux
- Windows Server
- UNIX
- SAP GUI
- Transports
Disclaimer
I confirm that the above information provided by me is true to the best of my knowledge and belief.
Hobbies and Interests
- Listening to Music
- Playing Indoor & Outdoor Games
- Watching movies
- Travelling
Sapbasisskills
- SAP Basis Administration
- SAP HANA & SAP S/4HANA
- BTP Administration
- SAP NetWeaver
- System Performance Optimization
- Database Management (Oracle, HANA, MS SQL)
- SAP Landscape Design & Integration
- System Installation & Configuration
- SAP Transport Management System (TMS)
- Data Migration & System Upgrades
- Backup & Recovery Procedures
- Troubleshooting & Issue Resolution
- Operating Systems (Linux, Windows, UNIX)
- SAP Security & User Administration
- Cloud-based SAP Solutions (AWS, Azure)
Accomplishments
* Highly appreciated for delivering the PPL clients with quality and streamlining the process to the Business partners.
* Got the appreciation for taking the ownership of the end to end S/4 Provisioning process during the critical SAP's restructuring program.
Timeline
Senior Developer
SAP LABS INDIA PRIVATE LIMITED
05.2018 - Current
Dev-Ops Engineer
SAP LABS INDIA PRIVATE LIMITED
11.2015 - 04.2018
SENIOR ENGINEER
VOLVO INDIA PRIVATE LIMITED
10.2012 - 10.2015
Bachelor of Engineering (BE) - ECE
Anna University affiliated institution
HSC -
National Higher Secondary school
SSLC -
National Higher Secondary school
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