Jagan Vijayakumar

• Company Overview: Formerly SPX FLOW PVT LTD
• Manage the access, maintenance, and support of engineering assets repositories
• Responsible for the support, configuration, and maintenance of the global PDM systems
• Provides expert knowledge of Autodesk Vault configuration and data management
• Control all Engineering Software licenses used by the Design engineering team and optimize its usage (Ansys, Solid work, Solid work PDM, PV Elite and 3D xpert)
• Check status and ensure readiness of job processor
• Document and maintain life cycle configuration and implementation
• Assign User profiles and roles
• Test new features and configurations prior to deployment
• Configure Autodesk VAO
• Basic SQL administrator knowledge
• Configure and maintain Drawing Property Verification
• Maintain Autodesk License (Named and Flex license)
• Install and configure Autodesk Network license manager
• Configure OPT file in Network license manager
• Solution provides to Licensing issue, AutoCAD, Plant 3D and Inventor software's fatal error
• Developed spreadsheets to track project progress, budgets and other related data.
• Negotiated contracts with vendors and service providers to optimize costs and efficiency.
• Facilitated training sessions for new employees on company policies and procedures.

1. Upgrade Autodesk vault Professional 2021 to 2024.

· Multi-site replication

· Remote data base

2. SQL version migration (Enterprise to Standard) in Autodesk vault

· Multi-site replication

· Remote data base

3. If Job processor have pending job , administartor getting notification script created and applied.

4. Emergency Vault Backup restore (DRP Expert‐ Disaster Recovery Plan)

5. Job processor configuration of Multiple systems

6. Deployment of Autodesk 2024 software's and installed around 200 users

7. Bulk data (dwg, ipt, idw) uploaded to Vault

8. Coordinate with service desk team and resolve All Autodesk related issues.

9. Autodesk 2024 software package created and uploaded to portal

• First Line Support - Provided various technical support services for Autodesk software applications, including problem analysis and resolution
• Managed All Client companies Autodesk Licenses
• Receive incoming calls/emails from internal and external customers and vendor vault
• Supporting users and network administrators over the telephone and by email
• Travelling to client sites to help with vault installs, Vault deployment, and troubleshooting
• Worked productively together with the engineering and customer-support departments and teams
• Report on the monthly performance of the workshop and provide feedback to Management teams
• Solution provided for various Autodesk product design and manufacturing issues for companies in India, such as L&T, TVS, Andritz, Burndy, and TCS