Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Establish and foster partnerships and strategic relationships with key customers & increase share of wallet.
Responsible for the P&L of the region.
To develop and implement strategic marketing and sales plans to achieve company objectives.
Improved productivity while reducing staffing and operational costs by 20%.
Achieved highest contribution among regions (27%) in 2020-2021 by increasing share of high-profit sales and starting new territories.
BUSINESS DEVELOPMENT MANAGER
SICAL LOGISTICS
05.2018 - 06.2019
Responsible for heading contract logistics, transportation & cold chain business for South India from new & existing clients.
Identifying & acquiring new clients for contract logistics and increasing the existing client businesses
Involved in the development of frameworks & methodologies, business process optimization & designing of SOP/KPI for customers
Primary & Secondary Distribution with a monthly revenue of 60+ lakhs & Contract Logistics revenue of 35 Lakhs
Major accounts handled - ITC Agro, Nestle, Biocon, Hector Beverages, Big Basket, GRB Dairy, Hatsun, CavinKare.
SUPPLY MANAGER
SMARTSHIFT, & MAHINDRA PVT LTD
MAHINDRA
02.2017 - 06.2018
Responsible for heading contract business development and managing operations for Bangalore region
Handling entire operations of contract business of 9 Cr per annum and on-demand revenue of 3 Cr per annum
Manage a Team of 3 Asst Supply Manager and 18 executives.
Established 2 new model DC’s in Mangalore, Udupi and setting up of DC in Bangalore for Mahindra Logistics
Formulation of sales and marketing strategy in coordination with the Central Team for E Commerce clients and designing the first and last mile delivery model for clients (viz Amazon, Flipkart, Udaan etc)
Developed marketing plans, brochures, guides and training content for innovation, on-boarding and effectively integrating stakeholders to the organizational values and processes
To direct sales forecasting activities and set performance goals accordingly for self and team members.
OPERATIONS MANAGER
RIVIGO SERVICES PVT LTD
09.2016 - 02.2017
Heading the Bangalore cluster operations, new customer acquisition & existing client retention.
Managing a Team of 14 members and a Fleet of more than 450+ Trucks.
Planning/Forecasting the vehicle requirement for Clients based on their estimated volumes.
Managing existing clients and acquiring new clients for Cold Chain Logistics.
Preparation of Key Performance Indicator reports and submitting the reports to top level management
Set up new transit hubs at Salem, Chitradurga and Gooty to reduce the TAT of trucks operating in these routes.
Effectively implemented cashless movement of trucks throughout Karnataka.
SENIOR EXECUTIVE – PLANNING & OPERATIONS
NIPPON EXPRESS INDIA PVT LTD
Chennai
01.2013 - 08.2016
Planning & Coordination of Inbound Logistics, Warehousing & Supply Chain Management for major automotive clients
Procuring Vendors for transportation, RFQ’s for clients and contract renewals
Handled a contract billing of 6 Cr per month.
Preparation of Network Plan, conduct route survey to arrive at feasibility.
Supplier performance Analysis & checking supplier standards in operations for Loading TAT, facility etc.
Preparation of the rate cards for W/H Operations and arriving at the Cost of handling goods
Planning of warehouse inventory/ material management, resource management & space allocation
Developing and defining the Standard Operating Procedures for the Operations Team
Monthly P&L Analysis to arrive at feasible solutions for cost reduction and effective resource management
Effective Logistics Cost reduction by implementing Loading matrix and executing new loading patterns. Successful implementation of new palletizing standards which Improved Loading efficiencies.
QUALITY ANALYST
SUTHERLAND GLOBAL SERVICES, COCHIN
01.2011 - 12.2012
Specialist - SQMS Quality for one of the leading telecommunication service providers in US, AT&T
Quality Audits for a team of 60 technical specialists and training sessions & Quality huddles for a team of 120 associates
Developing and publishing management reports to Service Delivery Heads on daily and monthly basis
Performance evaluation of the service team on weekly basis.
Education
Electrical & Electronics Engineering
Mahatma Gandhi University
Kerala, Kochi
08.2006 - 04.2010
CBSE 12th Grade
Bhartiya Vidya Bhavan
Kerala, Kochi
06.2005 - 03.2006
CBSE 10th Grade
Bhartiya Vidya Bhavan
Kerala, Kochi
06.2003 - 03.2004
Skills
Rich experience in Business Strategy, Management, Business Development and Account Management with excellent People Management skills in fast-paced environmentsundefined
Timeline
NATIONAL ACCOUNT MANAGER
LETSTRANSPORT
04.2022 - Current
REGIONAL BUSINESS MANAGER
LetsTransport
04.2019 - 03.2022
BUSINESS DEVELOPMENT MANAGER
SICAL LOGISTICS
05.2018 - 06.2019
SUPPLY MANAGER
SMARTSHIFT, & MAHINDRA PVT LTD
02.2017 - 06.2018
OPERATIONS MANAGER
RIVIGO SERVICES PVT LTD
09.2016 - 02.2017
SENIOR EXECUTIVE – PLANNING & OPERATIONS
NIPPON EXPRESS INDIA PVT LTD
01.2013 - 08.2016
QUALITY ANALYST
SUTHERLAND GLOBAL SERVICES, COCHIN
01.2011 - 12.2012
Electrical & Electronics Engineering
Mahatma Gandhi University
08.2006 - 04.2010
CBSE 12th Grade
Bhartiya Vidya Bhavan
06.2005 - 03.2006
CBSE 10th Grade
Bhartiya Vidya Bhavan
06.2003 - 03.2004
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