Jagan Mohan Rama Krishna Reddy

To prove myself in a progressive organization that shall provide me the scope to apply my creative thoughts & skills & be a member of a team that dynamically works towards organization & personal growth

• Received an Appreciation letter from General Manager in a receipt of Best Comments in TripAdvisor and Review pro.
• Was Awarded the Best Employee of the Month in September 2019 & 2021.

• Actively participated in several ‘Out Door Caterings’ (ODC) in Hyderabad at reputed hotels (Novotel, Westin, Trident and Taj Krishna)
• Trained at esteemed Property from Novotel Hyderabad Convention Centre by Accor for 5Months on major 4 departments.
• Worked with Double tree by Hilton, Marjan Island as a F&B Waiter at AlMarjan Restaurant & Bay Club Since 6th November 2016 to 31st August 2018
• Worked at Kempinski Muscat Hotel as a Restaurant waiter since October 14th 2018 to October 12th 2020
• Presently Working at Radisson Blu Plaza Hotel Banjara hills Hyderabad, as a Bar waiter From Aug 16th 2022 to till date.

Flat no 104, Grand Villa apartment, Marteru, West Godavari Dist., A.P.

M2867460, 10/19/24

Handling – Food and Beverage Service Operations: Staying updated on current menu choices, specialties and menu deviations, knowing if the kitchen staff is running out of any items, note any daily menu features. Be aware of any special requests, inclusive of guest allergies. Preparing and serving the beverages on time as per the sop’s including mixing cocktails and pouring beer and wine. Highly maintain the working area clean. and always well stocked as per the occupancy forecasts. Utilizing expertise in mixing ,blending, shaking and serving alcoholic & non alcoholic drinks beverages, creating signature drinks and familiar with different types of spirits. Managing the Inventory’s and stock of the bar efficiently and accurately, Maintaining all the beverages on First in First out(FIFO)procedures and labelling them accordingly. Following opening and closing checklists and performed daily inventory audits and weekly products and supply orders. Performed opening and closing process including locking up and cleaning of bar equipment, and preparing and requesting the bar orders for the next business day to ensure having a smooth operation and handovers from shift to shift. Organizing trainings for team of Bartenders and waiters to make them understand and having knowledge on all the beverages from the menu. Ensuring up selling of wines, food, and loyalty products to maximize venue yield and increase the sale. Greet all guests and owners warmly with an appropriate greeting Fill in for absent staff as needed, jump in and lead assistance where service dictates, upholding the restaurant integrity Part of food and beverage incentive program Part of Various Promotional Food Festivals at the hotel Anticipation and Co-ordination of Guest Needs Maintaining Highest Standards through SOP’S Settling checks by cash, credit card and City ledger posting for Company account through MICROS system Handling guest complain at my own level. Perform all the tasks in the absence of Team Leader to ensure the operation is smooth and optimum guest delight. Coordinating with other departments so as to ensure smooth operations. Adhere to Highest standards of Hygiene, quality and customer service.

• Father's Name: Mr. K. Lakshman Reddy
• Date of Birth: 08/16/94
• Nationality: Indian

+919618268887

• Hindi
• English
• Telugu

• Watching Movies
• Listening to Music

I hereby declare that, information furnished above (in this CV) is correct and true to the best of my knowledge and belief. (k. jagan Reddy)