Workbench
Jagannath Haldar
System Engineer
Kolkata
Summary
Direct Salesforce Developer with an in-depth understanding of Salesforce and its opportunities. Exceptional coding talents with proficiency in various coding languages, including Apex, C and Java. Adept at creating cloud-based applications and analyzing company processes.
Overview
4
4
years of professional experience
7
7
years of post-secondary education
Work History
Salesforce Developer
Tata Consultancy Service Ltd.
Kolkata
10.2020 - Current
- Updated programs as per user needs and developed codes that were in accordance to specifications.
- Tested functionality, performed debugging and carried out modifications to conduct quality checks.
- Checked processes and assessed communications within CRM systems for efficiency.
- Developed and documented test cases and scenarios for Salesforce platform.
- Administer incident response and break-fix systems.
- Developed workflows and triggers.
- Met with customer operations managers to identify issues and areas of potential improvement.
- Supported business needs with technical design documentation.
Siebel Developer
Tata Consultancy Service Ltd.
Kolkata
11.2018 - 09.2020
- Integrated new interface elements to enterprise applications, prioritizing ease-of-use factors.
- Managed unit tests of new and in-situ Siebel modules.
- Supported testing and remediation efforts.
- Created documentation for managed Siebel environments to support multi-disciplinary development efforts.
- Developed workflows, business services, web services, triggers and automated processed.
Education
Bachelor of Technology - Electronics And Communications Engineering
Jalpaiguri Government Engineering College
Jalpaiguri, West Bengal, India 08.2014 - 05.2018
Higher Secondary - Science Education
Nimpith Ramkrishna Vidyabhavan
Joynagar, West Bengal, India 05.2011 - 05.2014
Skills
Salesforce development
Software
Dataloader
Copado
Demand Tools
Soap UI
Interests
Salesforce CPQ
Service Cloud
Advance Apex Coding
Timeline
Salesforce Developer
Tata Consultancy Service Ltd.
10.2020 - Current
Siebel Developer
Tata Consultancy Service Ltd.
11.2018 - 09.2020
Bachelor of Technology - Electronics And Communications Engineering
Jalpaiguri Government Engineering College
08.2014 - 05.2018
Higher Secondary - Science Education
Nimpith Ramkrishna Vidyabhavan
05.2011 - 05.2014
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