Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative
Jagannath Prasad

Jagannath Prasad

Senior Manager Software Services
Bengaluru

Summary

Experienced Senior Manager role with 14+ years of experience managing cross-functional collaboration, team management, budget management, risk management and managing 2million portfolio. Combines deep understanding of business operations with commitment to driving team success and achieving significant results. Known for utilizing strong leadership and communication skills to facilitate team collaboration and achieve organizational goals.

Overview

15
15
years of professional experience
4
4
Languages

Work History

Senior Manager

Infineon Technologies
04.2018 - Current
  • Leading a team of 35 professionals in the development of in-house web applications, driving business growth, innovation, and excellence.
  • Accountable for the end-to-end delivery of multiple concurrent projects, ensuring high-quality results, timely completion, and stakeholder satisfaction.
  • Fostered strong relationships with stakeholders, resulting in long-term partnerships, a high net promoter score, and a strong reputation for excellence.
  • Proactive monitoring of project performance through KPIs and metrics, ensuring continuous improvement, timely delivery, and quality excellence.
  • Career progression within Infineon from full-stack developer to Scrum master and senior management, demonstrating technical expertise, leadership skills, and adaptability
  • Expertise in agile methodologies, including Scrum and Kanban, with a focus on applying these principles to drive team collaboration, innovation, and delivery excellence.

Member of Technical Staff

Mirafra Technologies
12.2015 - 04.2018
  • Developed innovative solutions in full-stack technologies including .net, C#, Vue.js, javascript, Jquery, etc.
  • Worked on Redhat Openshift cloud platform to deploy the solutions.
  • Conducted thorough code reviews to maintain coding standards and best practices across projects, ensuring consistency and high-quality output.
  • Worked on large scale projects like Complaints Management Assistant which is used to manage all the complaints from different distributors and customers of Infineon products. This product enables the Complaint Management team to navigate through 8D process of problem solving.

Senior Consultant

Confluo
01.2015 - 12.2015
  • Mentored junior consultants, helping them enhance their skills and contribute more effectively to projects.
  • Prioritized projects and project tasks depending upon key milestones and deadline dates.
  • Troubleshot issues by understanding issue, diagnosing root cause and coming up with effective solutions.
  • Built strong relationships with clients through consistent communication and proactive problem-solving efforts.

Senior Software Engineer

Accenture
11.2010 - 12.2014
  • Started with Classic ASP and VB, worked on .net MVC, Oracle, MS SQL and other microsoft technologies.
  • Built databases and table structures for web applications.
  • Built Intuitive UIs for the applications.
  • Tested methodology with writing and execution of test plans, debugging and testing scripts and tools.

Education

Bachelor of Science - Computer Science

Konark Institute of Science And Technology
Bhubaneswar
04.2001 -

Skills

Timeline

Senior Manager

Infineon Technologies
04.2018 - Current

Member of Technical Staff

Mirafra Technologies
12.2015 - 04.2018

Senior Consultant

Confluo
01.2015 - 12.2015

Senior Software Engineer

Accenture
11.2010 - 12.2014

Bachelor of Science - Computer Science

Konark Institute of Science And Technology
04.2001 -
Jagannath PrasadSenior Manager Software Services