JAGAT SINGH
Barista.
East Delhi,DL
Summary
Dynamic Barista Shift Supervisor with a proven track record at Maxwell Health, excelling in espresso machine operation and staff motivation. Expert in crafting high-quality beverages and enhancing customer satisfaction, I trained new employees and implemented effective inventory management, significantly reducing waste while fostering a positive team environment.
Overview
15
15
years of professional experience
2
2
Languages
Work History
Barista Shift Supervisor
Max Super Speciality Hospital
01.2025 - Current
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Controlled line and crowd with quick, efficient service.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Maintained regular and consistent attendance and punctuality.
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
Barista Shift Supervisor
ALNNAHISH STUP FOOD.CO. SATATE OF KUWAIT
12.2019 - 12.2024
- Demonstrated expertise in various brewing techniques, ensuring consistent quality across all drinks served.
Head Barista
Millennium Hotels & Resorts. SULTANET OF OMAN
12.2014 - 12.2018
- Trained new employees on cafe policies, beverage preparation, and customer service standards to maintain a high level of performance.
- Maximized espresso quality with expert knowledge of extraction techniques and regular equipment maintenance.
- Reduced waste by implementing proper inventory management procedures and ordering supplies as needed.
- Demonstrated strong leadership skills while overseeing all aspects of daily café operations as Head Barista.
Barista
BBGM COMPANY IN KINDOM OF BAHRAIN
01.2010 - 12.2014
Education
High School Diploma -
FIC INSTITUTE OF HOTEL MANAGMENT
Dehradun, India 04.2001 -
High School Diploma -
GIC BUNGIDHAR
UTTRAKHAND 04.2001 -
Skills
Barista training
Languages
English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Timeline
Barista Shift Supervisor
Max Super Speciality Hospital
01.2025 - Current
Barista Shift Supervisor
ALNNAHISH STUP FOOD.CO. SATATE OF KUWAIT
12.2019 - 12.2024
Head Barista
Millennium Hotels & Resorts. SULTANET OF OMAN
12.2014 - 12.2018
Barista
BBGM COMPANY IN KINDOM OF BAHRAIN
01.2010 - 12.2014
High School Diploma -
FIC INSTITUTE OF HOTEL MANAGMENT
04.2001 -
High School Diploma -
GIC BUNGIDHAR
04.2001 -
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