JAGAT SINGH
Barista.
East Delhi,DL
Summary
Dynamic Barista Shift Supervisor with a proven track record at Maxwell Health, excelling in espresso machine operation and staff motivation. Expert in crafting high-quality beverages and enhancing customer satisfaction, I trained new employees and implemented effective inventory management, significantly reducing waste while fostering a positive team environment.
Overview
15
15
years of professional experience
2
2
Languages
Work History
Barista Shift Supervisor
Max Super Speciality Hospital
01.2025 - Current
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Controlled line and crowd with quick, efficient service.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Maintained regular and consistent attendance and punctuality.
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
Barista Shift Supervisor
ALNNAHISH STUP FOOD.CO. SATATE OF KUWAIT
12.2019 - 12.2024
- Demonstrated expertise in various brewing techniques, ensuring consistent quality across all drinks served.
Head Barista
Millennium Hotels & Resorts. SULTANET OF OMAN
12.2014 - 12.2018
- Trained new employees on cafe policies, beverage preparation, and customer service standards to maintain a high level of performance.
- Maximized espresso quality with expert knowledge of extraction techniques and regular equipment maintenance.
- Reduced waste by implementing proper inventory management procedures and ordering supplies as needed.
- Demonstrated strong leadership skills while overseeing all aspects of daily café operations as Head Barista.
Barista
BBGM COMPANY IN KINDOM OF BAHRAIN
01.2010 - 12.2014
Education
High School Diploma -
FIC INSTITUTE OF HOTEL MANAGMENT
Dehradun, India 04.2001 -
High School Diploma -
GIC BUNGIDHAR
UTTRAKHAND 04.2001 -
Skills
Barista training
Espresso machine operation
Cleanliness maintenance
Culinary menu design
Staff motivation
Languages
English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Timeline
Barista Shift Supervisor
Max Super Speciality Hospital
01.2025 - Current
Barista Shift Supervisor
ALNNAHISH STUP FOOD.CO. SATATE OF KUWAIT
12.2019 - 12.2024
Head Barista
Millennium Hotels & Resorts. SULTANET OF OMAN
12.2014 - 12.2018
Barista
BBGM COMPANY IN KINDOM OF BAHRAIN
01.2010 - 12.2014
High School Diploma -
FIC INSTITUTE OF HOTEL MANAGMENT
04.2001 -
High School Diploma -
GIC BUNGIDHAR
04.2001 -