Oracle BI
Jagdeep Kumar
Assistant Manager
Delhi
Summary
Retail Manager with 15+ Years of Experience in Core Retail Operation with a proven track record of driving business & delivering high retail standards .Seeking a challenging role & suitable profile where I can utilize my experience ,Skills & Ability to deliver and sharpen my knowledge, thus contributing towards organizing goals.
Overview
15
15
years of professional experience
2014
2014
years of post-secondary education
2
2
Languages
Work History
Assistant Manager
Lifestyle International Pvt Ltd
12.2014 - Current
- Managing day to day operation of a store with 43072 sqft with a turnover of 85 Cr annually, Ensuring High standard of customer Service & Hygiene in the store & making sure that all available space in the store is efficiently utilized.
- Handling Platinum store in north territory with business turnover of 85 Cr annually.
- Drive Sales performance of the Store to achieve annual sales target.
- Meet sales goals by training, motivating, mentoring and providing feedback to sales staff.
- Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability.
- Ensure implementation of loss prevention strategy/process for optimizing shrinkage and loss prevention.
- Maintain a high quality Retail standards.
- Manages a team of 56 executives.
- Focus on NPS & Customer Service.
- Take care of Audit Legal Compliances.
- Handling the Business of 85 Cr. per annum.
- Achieve Store targets, team targets and make them meet their individual sale targets.
- Take care of all the goods receiving in the concepts, replenishments, sending out the goods, inventory check shrinkage control in the concepts/Stores.
- Handling all the back end reports and check the processes.
- Deal with all issues that arise from staff or customers (complaints, grievances etc).
- To monitor and control expenses through efficient store operations.
- Drive Store Running Promotions.
Sr Executive (ASM)
Lifestyle International Pvt Ltd
12.2016 - 06.2020
Executive (HOD)
Lifestyle International Pvt Ltd
12.2014 - 11.2016
RBI-In Charge
Shoppers Stop Ltd
05.2012 - 11.2014
- Experience of 4 years in handling Supply Chain, Distribution, Purchase & Logistics, Vendor Management, Supplier Quality Assurance, Inventory Management, Transportation and Documentation.
- Direct store Delivery (DSD).
- Conducting stock take.
- Periodical stock checking(Perpetual & Hash total).
- Conducting warehouse & inventory management of various items across chain level comprising of GRN Issuance, Transfer of inventory, Purchase Returns, cycle counts.
- Maintaining shrinkage levels and prompting management of effective measures to control the same.
- Handling functions related to receipts & issues, maintenance of MIS reports.
- Maintaining Shoppers' Stop stock inventory dept of 24x7 environments display space 51300 sq. fit.
- Maintain Shoppers’ Stop inventory direct from vendor, Distribution Centre & inter branch location.
- Receiving All Inventories in Software ERP JDA.
- 100% of the DC stocks are in warded in system on the same day.
- 100% of the Direct Delivery Stocks are accepted and processed on the same day.
CCA/CSR
Shoppers Stop Ltd
10.2010 - 04.2012
Education
MBA -
UPTU
BA - undefined
Dr Ambedkar University
Inter mediate - undefined
CBSE Board
High school - undefined
CBSE Board
Skills
Retail operations
Accomplishments
- Budgeting Achievements
- Sales & Marketing
- Administration Management
- Vendor Management
Business Skills
Designing business plan for retailing activities & development in the region in consultation with top management for organizational development. Short term and long term budgets and developing business plans for enhancing revenues and controlling expenses (P&L Analysis)., Identifying and developing channel partners for achieving business volumes consistently and profitably. Evolving strategies & activities to achieve desired business objectives & implement recognition campaigns for enhancing motivation., Maintaining cordial relations with customers to sustain the profitability of the business. Maximizing customer satisfaction level by on time delivery, monitoring customer complaints, providing efficient services. Handling customer grievances and resolving issues.
Notable Accomplishments
- Maintain a high quality Retail standards
- Manages a team of 56 executives
- Focus on NPS & Customer Service
- Take care of Audit Legal Compliances
- Handling the Business of 85 Cr. per annum
- Achieve Store targets, team targets and make them meet their individual sale targets
- Take care of all the goods receiving in the concepts, replenishments, sending out the goods, inventory check
- Shrinkage control in the concepts/Stores
- Handling all the back end reports and check the processes
- Deal with all issues that arise from staff or customers (complaints, grievances etc)
- To monitor and control expenses through efficient store operations
- Drive Store Running Promotions
Personal Information
- Date of Birth: 06/28/90
- Marital Status: Married
Professional Digest
14 years, Driving Business, Store Function, Retail Standards, Store Expenses, Handling Daily Operation, Operating Expenses, P&L, Security & Fire Safety Audits
Software
Timeline
Sr Executive (ASM)
Lifestyle International Pvt Ltd
12.2016 - 06.2020
Assistant Manager
Lifestyle International Pvt Ltd
12.2014 - Current
Executive (HOD)
Lifestyle International Pvt Ltd
12.2014 - 11.2016
RBI-In Charge
Shoppers Stop Ltd
05.2012 - 11.2014
CCA/CSR
Shoppers Stop Ltd
10.2010 - 04.2012
BA - undefined
Dr Ambedkar University
Inter mediate - undefined
CBSE Board
High school - undefined
CBSE Board
MBA -
UPTU
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