Jagdeep Singh
Ambala city
Summary
Dynamic professional with a proven track record at HDFC Bank, excelling in customer service management and cash handling expertise. Spearheaded team initiatives, driving sales growth and enhancing customer satisfaction. Skilled in training and coaching, adept at fostering client relationships and optimizing operational efficiency. Achieved consistent branch sales targets, demonstrating exceptional leadership and time management abilities.
Overview
7
7
years of professional experience
Work History
Accounts and Billing and Head Cashier
Jyoti Cloth House Ambala
01.2022 - Current
- Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
- Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
- Helped customers complete purchases, locate Items.
- Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.
Accounts and Sales Executive
Binder Jewellers Sirhind
12.2020 - 11.2021
- Maintain Accounting Books and Manage Cash as Head Cahier.
- Monitored market trends and competitor activities to identify sales opportunities and maintain a competitive edge.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Distributed sales information, business cards and promotional information to prospective customers.
Bank Sales Executive
HDFC Bank
03.2018 - 02.2020
- Collaborated with team members to achieve branch sales targets consistently.
- Developed strategic sales plans, leading to increased revenue and market share.
- Managed a diverse portfolio of clients, ensuring personalized service and attention to detail at all times.
- Cultivated long-lasting relationships with clients, resulting in repeat business and referrals.
- Optimized internal processes for greater efficiency, contributing to overall branch success.
Education
B.COM - Commerce And Business
05-2016
- Graduation with B.COM
- Final Grade: A
- Banking Research Project.
- Marketing Research Project.
- Participating in Cricket Tournaments.
+12th in Commerce And Business Management - Commerce And Business Management
04-2013
- Final Grade: 75% marks.
- Participants in Sports Events.
Skills
- Cash handling expertise
- Positive attitude
- Customer service management
- Team leadership
- Training and coaching
- Time management
- Customer relations
- Stress management
Music and Travelling
I spent my free time in travelling for exploring the new places.
I am listening good music in free time.
Timeline
Accounts and Billing and Head Cashier - Jyoti Cloth House Ambala
01.2022 - Current
Accounts and Sales Executive - Binder Jewellers Sirhind
12.2020 - 11.2021
Bank Sales Executive - HDFC Bank
03.2018 - 02.2020
AS College Khanna - B.COM , Commerce And Business
AS Sen. Sec. School Khanna - +12th in Commerce And Business Management, Commerce And Business Management
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