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Jagdeep Visweswaran
System Engineer
Chennai,Tamil Nadu
Summary
Accomplished Linux Administrator with over 7 years in server administration and cloud technologies. Skilled in server installation, configuration, troubleshooting, and automation. Proven track record of managing production environments, performing real-time troubleshooting,optimizing system performance and performed automations.
Overview
9
9
years of professional experience
2
2
Certifications
Work History
System Engineer
Tata Consultancy Services
01.2017 - Current
- Managed and supported over 200 Linux servers, ensuring high availability and performance.
- Installed, configured, and troubleshooted Linux servers, including CentOS and Red Hat distributions.
- Performed real-time troubleshooting for critical issues, reducing downtime by 30%.
- Managed user and group accounts, implemented and maintained LDAP for directory services.
- Configured and managed Linux Logical Volume Manager (LVM), performed Filesystem checks, and ensured effective backup management.
- Applied Linux security patches and performed regular system updates to ensure system security and compliance.
- Built and deployed servers in virtual environments using AzureVMware Solutions and Azure
- Developed and maintained bash and shell scripts to automate routine tasks, improving operational efficiency.
- Implemented automation and configuration management using Ansible, reducing manual intervention by 50%.
- Collaborated with cloud engineers to integrate and manage Azure cloud platforms.
- Provided 24/7 production support and performed real-time troubleshooting to resolve critical issues promptly.
Process Executive
Cognizant Technologies Solutions
08.2015 - 01.2017
- Provided technical support and worked as analyst; functioned as the first point of Contact for Business Users
- Resolved the received incidents and undertake an immediate effort to restore a failed Application/IT services
- Conducted remote sessions of the Client computer/Servers to perform troubleshoot and restore the failed Application/IT services
- Played a key role as active directory and managed user and group administration.
- Worked on the Google Cloud Identity & Access Management and managed user and group administration.
- Ensured all faults are progressed & cleared within SLA – escalating to other internal and external teams as appropriate.
- Maintained and developed own knowledge and skills to assist with first time fault resolution.
Education
Bachelor of Technology - Information Technology
04.2001 -
- 5.9 CGPA
Skills
Linux Administration
Software
Certification
AWS certified solutions architect - associate
Timeline
AWS Certified developer – associate
05-2020
AWS certified solutions architect - associate
04-2018
System Engineer - Tata Consultancy Services
01.2017 - Current
Process Executive - Cognizant Technologies Solutions
08.2015 - 01.2017
SRM Valliammai Engineering College - Bachelor of Technology, Information Technology
04.2001 -
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