Summary
Overview
Work History
Education
Skills
Software
Certification
Timeline
Jagdeep Visweswaran

Jagdeep Visweswaran

System Engineer
Chennai,Tamil Nadu

Summary

Accomplished Linux Administrator with over 7 years in server administration and cloud technologies. Skilled in server installation, configuration, troubleshooting, and automation. Proven track record of managing production environments, performing real-time troubleshooting,optimizing system performance and performed automations.

Overview

9
9
years of professional experience
2
2
Certifications

Work History

System Engineer

Tata Consultancy Services
01.2017 - Current
  • Managed and supported over 200 Linux servers, ensuring high availability and performance.
  • Installed, configured, and troubleshooted Linux servers, including CentOS and Red Hat distributions.
  • Performed real-time troubleshooting for critical issues, reducing downtime by 30%.
  • Managed user and group accounts, implemented and maintained LDAP for directory services.
  • Configured and managed Linux Logical Volume Manager (LVM), performed Filesystem checks, and ensured effective backup management.
  • Applied Linux security patches and performed regular system updates to ensure system security and compliance.
  • Built and deployed servers in virtual environments using AzureVMware Solutions and Azure
  • Developed and maintained bash and shell scripts to automate routine tasks, improving operational efficiency.
  • Implemented automation and configuration management using Ansible, reducing manual intervention by 50%.
  • Collaborated with cloud engineers to integrate and manage Azure cloud platforms.
  • Provided 24/7 production support and performed real-time troubleshooting to resolve critical issues promptly.

Process Executive

Cognizant Technologies Solutions
08.2015 - 01.2017
  • Provided technical support and worked as analyst; functioned as the first point of Contact for Business Users
  • Resolved the received incidents and undertake an immediate effort to restore a failed Application/IT services
  • Conducted remote sessions of the Client computer/Servers to perform troubleshoot and restore the failed Application/IT services
  • Played a key role as active directory and managed user and group administration.
  • Worked on the Google Cloud Identity & Access Management and managed user and group administration.
  • Ensured all faults are progressed & cleared within SLA – escalating to other internal and external teams as appropriate.
  • Maintained and developed own knowledge and skills to assist with first time fault resolution.

Education

Bachelor of Technology - Information Technology

SRM Valliammai Engineering College , Chennai
04.2001 -
  • 5.9 CGPA

Skills

Linux Administration

Software

ChatGPT- Generative AI

Certification

AWS certified solutions architect - associate

Timeline

AWS Certified developer – associate

05-2020

AWS certified solutions architect - associate

04-2018
System Engineer - Tata Consultancy Services
01.2017 - Current
Process Executive - Cognizant Technologies Solutions
08.2015 - 01.2017
SRM Valliammai Engineering College - Bachelor of Technology, Information Technology
04.2001 -
Jagdeep VisweswaranSystem Engineer