Summary
Overview
Work History
Education
Skills
Professional Expertise
Passport
Spouse
Hobbies and Interests
Disclaimer
Languages
Roles And Responsibilities
Personal Information
Accomplishments
Timeline
Generic

JAGDEESH DK

BANGALORE

Summary

Accomplished Manager with a proven track record at MANOJ CARGO CARRIERS, adept in operations management and cross-functional teamwork. Excelled in leading over 30 staff, managing 200+ tons daily, and enhancing operational efficiency. Skilled in marketing and innovation management, significantly increasing brand awareness and customer satisfaction. Demonstrates exceptional project management and employee onboarding capabilities, fostering team development and achieving company objectives. Results-driven manager known for high productivity and efficient task completion. Specialize in strategic planning, team leadership, and operational improvement. Excel in communication, problem-solving, and adaptability, ensuring seamless project execution and team cohesion. Diligent professional with many years of experience maintaining seamless business operations. Smoothly administers budgets, trains staff, and monitors procedures to maximize efficiency and balance objectives with operational requirements. Exceptional skills in inventory management, loss prevention, and vendor negotiation. Reliable manager demonstrating a high level of ownership and initiative. Possessing an exceptional work ethic and a desire to go above and beyond to exceed company expectations. Offering a knack for building productive working relationships. Successful in fast-paced, deadline-driven environments, to manage goals and team development. History of thriving in team-oriented environments. Adaptable Manager offers many years of experience coordinating operations to achieve organizational goals. Communicative team leader with expertise in strategic planning and inventory management. Committed to driving improvements through innovation and leadership.

Overview

17
17
years of professional experience

Work History

Manager (Operation & fleet)

MANOJ CARGO CARRIERS
09.2024 - Current
  • Handling a team of over 30 staff members and managing over 200 tons every day for Bangalore delivery while reaching customer expectations.

  • Conducted performance evaluations, providing feedback and coaching for team development.
  • Proposed or approved modifications to project plans.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Resolved conflicts between employees by providing guidance on company policies and procedures.
  • Interviewed prospective employees and provided input to HR on hiring decisions.
  • Managed annual budgeting and forecasting, optimizing resource allocation.
  • Led team meetings and one-on-one coaching sessions to continuously improve performance.
  • Delegated work to staff, setting priorities and goals.
  • Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
  • Ensured compliance with industry regulations and company policies.
  • Produced thorough, accurate and timely reports of project activities.
  • Oversaw marketing initiatives, increasing brand awareness and sales.
  • Conducted performance reviews for team members.
  • Developed and implemented strategic plans to achieve company objectives.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
  • Analyzed customer feedback data to develop action plans for improving services offered.
  • Recruited and hired qualified candidates to fill open positions.
  • Assigned work and monitored performance of project personnel.
  • Enforced customer service standards and resolved customer problems to uphold quality service.

Asst Manager (Fleet operation)

BLUE DART EXPRESS LIMITED
04.2012 - 09.2024
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Produced thorough, accurate and timely reports of project activities.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Managed inventory levels to meet demand without overstocking, reducing waste.
  • Maintained up-to-date records of employee attendance, payroll information, vacation requests.
  • Created monthly reports for senior management summarizing operational performance metrics.
  • Recruited and trained new employees to meet job requirements.
  • Facilitated team meetings and workshops to foster collaboration and share best practices.
  • Negotiated contracts with vendors to secure favorable terms and pricing.
  • Monitored staff performance and addressed issues.
  • Implemented process improvements, resultingin an increase in operational efficiency.
  • Reviewed completed work to verify consistency, quality, and conformance.
  • Proposed or approved modifications to project plans.
  • Led a team of six employees, ensuring high productivity and excellent customer service.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Assigned work and monitored performance of project personnel.
  • Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
  • Analyzed customer feedback data to develop action plans for improving services offered.
  • Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
  • Ensured compliance with industry regulations and company policies.
  • Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.

EXECUTIVE OPERATION

GATI EXPRESS LTD
11.2010 - 04.2012
  • Developed and implemented strategies to increase executive efficiency.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.

OPERATION INCHARGE FOR LOCAL MOVEMENT

TNT/SPEEDAGE EXPRESS LTD
04.2008 - 10.2009
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Handled day to day activities and completed given tasks

Education

BA - Arts Education

GULBARGA UNIVERSITY
BHALKI
01.2004

J.D. - Arts Education

SVE SOCIETY BHALKI
CB COLLEGE
05-2000

Skills

  • Marketing
  • Operations management
  • Cross-functional teamwork
  • Project management
  • Innovation management
  • Documentation and reporting
  • Employee onboarding

Professional Expertise

16, LOGISTICS OPERATIONS/MANAGEMENT, Manager (Operation & fleet), MANOJ CARGO CARRIERS, 09/25/24, Present, Asst Manager (Fleet operation), BLUE DART EXPRESS LIMITED, 04/26/12, 09/21/24, EXECUTIVE OPERATION, GATI EXPRESS LTD, 11/01/10, 04/30/12, OPERATION INCHARGE FOR LOCAL MOVEMENT, TNT/SPEEDAGE EXPRESS LTD, 04/01/08, 10/31/09

Passport

YES

Spouse

LOBHITA JK

Hobbies and Interests

  • Reading newspaper
  • Travelling
  • Listening music
  • Playing Cricket

Disclaimer

I hereby declare that the above information is true to the best of my knowledge and belief.

Languages

  • KANNADA, True, True, True
  • HINDI, True, True, True
  • ENGLISH, True, True, True

Roles And Responsibilities

  • Master in negotiation and maintaining the cost
  • Ensuring TAT for reaching companies need in terms of reaching on time at destination
  • Handling Ops team and utilized all vehicle/staffs fully as per agreement/need
  • Created a team/set up of 250+ vendors to handle entire south2 region
  • Taking Care of Company’s Branding, always taken care to shine high flag.
  • Handled a team of 6 members and taken care entire south 2 Fleet dept responsibilities.
  • Handled complete air network runs of Bangalore airport gateway into south
  • Received 4 Bravo Blue Darter awards by Regional Head for outstanding performance
  • Analyzing entire operations things on real time basics.
  • Vendor management including documentation and process streamlining
  • Fixing the cost with competitive rate comparing to market and maintained for last 12 years.
  • Vendor onboarding, arrangement of on-demand vehicle for respective clients on real time basis
  • Maintaining the work assignment staff wise and generating reports every week
  • Coordinate all vendor management tasks inclusive of working with external vendors and internal employees
  • Worked hand in hand with a big team of close to 100+ executive, 10+ managers, 2 network managers, 12 pods, 3 major outbound warehouses in Bangalore
  • Troubleshoot all vendor/operation problems and try to resolve by consulting with higher authorities
  • Keen vendor centric orientation with excellent communication skills and ability to interact to solve the on-ground issues.
  • Communication to solve problems effectively with key personnel at all levels.
  • Handled a big, outsourced vendors of close to 250+ individuals and brought them under confidence and maintained for 12+ years.

Personal Information

  • Father's Name: DHANASHETTY B K
  • Date of Birth: 05/05/84
  • Gender: Male
  • Nationality: Indian
  • Marital Status: Married

Accomplishments

  • I have been awarded by Regional Head 4 times as Bravo Blue Darter for outstanding performanance

Timeline

Manager (Operation & fleet)

MANOJ CARGO CARRIERS
09.2024 - Current

Asst Manager (Fleet operation)

BLUE DART EXPRESS LIMITED
04.2012 - 09.2024

EXECUTIVE OPERATION

GATI EXPRESS LTD
11.2010 - 04.2012

OPERATION INCHARGE FOR LOCAL MOVEMENT

TNT/SPEEDAGE EXPRESS LTD
04.2008 - 10.2009

BA - Arts Education

GULBARGA UNIVERSITY

J.D. - Arts Education

SVE SOCIETY BHALKI
JAGDEESH DK