JAGDISH NAILWAL
Summary
Supply Chain Professional
Proven leader with 19+ years of experience driving success in sales, operations, and strategic planning. Achieved
significant results, such as increasing sales by 20% through innovative strategies.
1. Drove Volume growth of 15% in the current role as a sales Manager
2. Created and led a new telemarketing campaign that resulted in a 15% increase in leads
3. Played a key role in Implementation of a strategic plan that resulted in 40% enhanced new business
volumes.
Core Competencies
1. New Business Development 5. Turnaround & High-Growth Strategies
2. Customer Relationship Management 6. P&L Management
3. Contract Negotiations 7. Budgeting & Forecasting
4. Operations Management 8. Key Account Management
Overview
20
20
years of professional experience
Work History
Field Sales
Kuehne + Nagel (Asia Pacific) Management Pte. Ltd
11.2021 - 01.2024
- Increased sales volumes by 22% by spearheading data-driven sales strategy and training sales team on data analysis and reporting tools
- Led and managed Dry Fruits and Nuts division, achieving being 2nd largest forwarder on USA – India trade lane in one year
- Grew new business sales volume by 40% and new customer volume by 15%
- Identified and capitalized on new market opportunities, demonstrating strong business development skills
- Identified and addressed bottlenecks, leading to faster speed-to-market and significant improvement in conversion rates by 12%
- Craft Winning Sales Strategy: Define regional field sales targets segmented by channel, industry, trade partner, and country
- Develop comprehensive country growth plans encompassing resources, strategic incentive programs (SIPs), key accounts to secure (must-win accounts), and tailored sales channel strategies
- Ensure Operational Alignment: Foster adherence to CoreLOG policies across all field sales activities
- Champion optimization and adoption of Sea Logistics' suite of sales tools and processes (CoreLog, SeaQuote, Sea
- Pricing, Quotation Tool, myKN Quote, eShipAsia, etc.) Performance Measurement & Improvement: Implement robust metrics to track field sales performance, pipeline efficiency, and return on investment (ROI)
- Conduct regular reviews with each country to analyse performance against targets
- Action-Oriented Problem Solving: Develop SMART (Specific, Measurable, Achievable, Relevant, and Time-
- Bound) action plans at country level to bridge gap between actual and desired performance
- Optimize Sales Structure for Growth: Oversee regional sales structure, ensuring alignment with
- Development, Customer Care Logistics (CCL), Pricing, and Trade teams for optimal growth
- Invest in team: Collaborate with key stakeholders to identify training and development needs for all sales teams
- Market Development: Conduct market research and analysis to identify new business opportunities in assigned territories (Intra-Asia, Middle East & Africa)
- Strategic Planning: Develop and implement regional business development plans that align with overall company objectives
- Relationship Building: Build strong relationships with key decision-makers, and partners across regions
- Trade Development: Identify and pursue international trade opportunities ( RFQ / Local).
Sales Manager
Kuehne Nagel Pvt Ltd
11.2021 - 01.2024
- Own, monitor, and drive all sales activities of the field and inside sales organization
- Spearheaded customer acquisition efforts by recognizing and targeting key customer segments through data analysis and market research; increased customer base by 25% within 6 months
- Align the sales efforts with Customer Care, Pricing, and Sales teams, including pricing decisions to Maintain
- ROI
- Monitor competitor activity by gathering and communicating current information on pricing and products
- Report customer complaints to the CCL team and support resolution as required
- Focus on customer engagement, satisfaction, retention, and reactivation through high levels of service quality in close collaboration with the CCLs.
Business Development Manager
Nippon Express India
01.2020 - 11.2020
- Spearheaded Nippon Express Group's correspondence and Future through weekly meetings and email updates; facilitated a 20% in joint venture projects in first quarter
- Coordinated knowledge-sharing sessions between sales and marketing teams resulting in increased lead generation by 30% and a 15% increase in conversion rate Streamlined financial reporting processes by executing automation tools and reducing manual work; improved accuracy by 15% and saved an average of 10 hours per week.
Sr. Mgr
Kuehne Nagel Pvt Ltd
09.2014 - 11.2019
- Optimized the financial performance of 10+ Customer accounts in the national distribution network, achieving 2x in revenue growth through pricing adjustments, product diversification and market expansion
- Applying a skill matrix and cross-functional training program
- Discovering and enhancing a continuous improvement program Enhancing compliance with country, state, and local regulations
- Planning, implementing, and managing operations/systems during trial runs and streamlining operations
Logistics Manager
Nippon Express India
09.2013 - 09.2014
- Own all logistics activities, including inward and outward movement of goods, inventory management, dispatching, routing, optimization, and productivity
- Initiate inquiries to confirm and address customer or shipper complaints
- Orchestrated the development of new internal policies and procedures, ensuring alignment with industry standards and best practices; achieved compliance with regulatory requirements and reduced audit findings by 38%
- Comprehensive periodic review of operations to ensure compliance with agreed Service level agreement s
Manager
Yusen Logistics India Ltd
10.2009 - 06.2013
- Accountable for comprehending /analysing the customer's requirements in relation to current processes and business applications
- Data collection and documentation for the development of custom supply chain solutions Conducting periodic review of SLA, KPI & QBR Examining the Distribution Network Design /Implementation and Route Mapping
Business Development Executive
Mahindra Logistics Ltd
Chennai
02.2008 - 09.2009
- Find and qualify new business opportunities
- Develop and execute sales plans Manage and grow relationships with existing clients
- Conducted market research and identified untapped product opportunities.
Executive
Manav Cargo and Logistics
Faridabad
02.2004 - 01.2008
Education
Perusing (CDO) Chief Digital Program - undefined
Indian School of Business
M.B.A - Supply Chain & Material Management
National Institute of Business Studies
EXTRAMURAL ENGAGEMENTS - undefined
Certified by Kuehne+ Nagel as Regional Talent-Asia Pacific. - undefined
Skills
Pipeline Management
undefinedTimeline
Field Sales
Kuehne + Nagel (Asia Pacific) Management Pte. Ltd
11.2021 - 01.2024
Sales Manager
Kuehne Nagel Pvt Ltd
11.2021 - 01.2024
Business Development Manager
Nippon Express India
01.2020 - 11.2020
Sr. Mgr
Kuehne Nagel Pvt Ltd
09.2014 - 11.2019
Logistics Manager
Nippon Express India
09.2013 - 09.2014
Manager
Yusen Logistics India Ltd
10.2009 - 06.2013
Business Development Executive
Mahindra Logistics Ltd
02.2008 - 09.2009
Executive
Manav Cargo and Logistics
02.2004 - 01.2008
Perusing (CDO) Chief Digital Program - undefined
Indian School of Business
M.B.A - Supply Chain & Material Management
National Institute of Business Studies
EXTRAMURAL ENGAGEMENTS - undefined
Certified by Kuehne+ Nagel as Regional Talent-Asia Pacific. - undefined
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