Summary
Overview
Work History
Education
Skills
Timeline
Generic

JAGDISH NAILWAL

Summary

Supply Chain Professional Proven leader with 19+ years of experience driving success in sales, operations, and strategic planning. Achieved significant results, such as increasing sales by 20% through innovative strategies. 1. Drove Volume growth of 15% in the current role as a sales Manager 2. Created and led a new telemarketing campaign that resulted in a 15% increase in leads 3. Played a key role in Implementation of a strategic plan that resulted in 40% enhanced new business volumes. Core Competencies 1. New Business Development 5. Turnaround & High-Growth Strategies 2. Customer Relationship Management 6. P&L Management 3. Contract Negotiations 7. Budgeting & Forecasting 4. Operations Management 8. Key Account Management

Overview

20
20
years of professional experience

Work History

Field Sales

Kuehne + Nagel (Asia Pacific) Management Pte. Ltd
2021.11 - 2024.01
  • Increased sales volumes by 22% by spearheading data-driven sales strategy and training sales team on data analysis and reporting tools
  • Led and managed Dry Fruits and Nuts division, achieving being 2nd largest forwarder on USA – India trade lane in one year
  • Grew new business sales volume by 40% and new customer volume by 15%
  • Identified and capitalized on new market opportunities, demonstrating strong business development skills
  • Identified and addressed bottlenecks, leading to faster speed-to-market and significant improvement in conversion rates by 12%
  • Craft Winning Sales Strategy: Define regional field sales targets segmented by channel, industry, trade partner, and country
  • Develop comprehensive country growth plans encompassing resources, strategic incentive programs (SIPs), key accounts to secure (must-win accounts), and tailored sales channel strategies
  • Ensure Operational Alignment: Foster adherence to CoreLOG policies across all field sales activities
  • Champion optimization and adoption of Sea Logistics' suite of sales tools and processes (CoreLog, SeaQuote, Sea
  • Pricing, Quotation Tool, myKN Quote, eShipAsia, etc.) Performance Measurement & Improvement: Implement robust metrics to track field sales performance, pipeline efficiency, and return on investment (ROI)
  • Conduct regular reviews with each country to analyse performance against targets
  • Action-Oriented Problem Solving: Develop SMART (Specific, Measurable, Achievable, Relevant, and Time-
  • Bound) action plans at country level to bridge gap between actual and desired performance
  • Optimize Sales Structure for Growth: Oversee regional sales structure, ensuring alignment with
  • Development, Customer Care Logistics (CCL), Pricing, and Trade teams for optimal growth
  • Invest in team: Collaborate with key stakeholders to identify training and development needs for all sales teams
  • Market Development: Conduct market research and analysis to identify new business opportunities in assigned territories (Intra-Asia, Middle East & Africa)
  • Strategic Planning: Develop and implement regional business development plans that align with overall company objectives
  • Relationship Building: Build strong relationships with key decision-makers, and partners across regions
  • Trade Development: Identify and pursue international trade opportunities ( RFQ / Local).

Sales Manager

Kuehne Nagel Pvt Ltd
2021.11 - 2024.01
  • Own, monitor, and drive all sales activities of the field and inside sales organization
  • Spearheaded customer acquisition efforts by recognizing and targeting key customer segments through data analysis and market research; increased customer base by 25% within 6 months
  • Align the sales efforts with Customer Care, Pricing, and Sales teams, including pricing decisions to Maintain
  • ROI
  • Monitor competitor activity by gathering and communicating current information on pricing and products
  • Report customer complaints to the CCL team and support resolution as required
  • Focus on customer engagement, satisfaction, retention, and reactivation through high levels of service quality in close collaboration with the CCLs.

Business Development Manager

Nippon Express India
2020.01 - 2020.11
  • Spearheaded Nippon Express Group's correspondence and Future through weekly meetings and email updates; facilitated a 20% in joint venture projects in first quarter
  • Coordinated knowledge-sharing sessions between sales and marketing teams resulting in increased lead generation by 30% and a 15% increase in conversion rate Streamlined financial reporting processes by executing automation tools and reducing manual work; improved accuracy by 15% and saved an average of 10 hours per week.

Sr. Mgr

Kuehne Nagel Pvt Ltd
2014.09 - 2019.11
  • Optimized the financial performance of 10+ Customer accounts in the national distribution network, achieving 2x in revenue growth through pricing adjustments, product diversification and market expansion
  • Applying a skill matrix and cross-functional training program
  • Discovering and enhancing a continuous improvement program Enhancing compliance with country, state, and local regulations
  • Planning, implementing, and managing operations/systems during trial runs and streamlining operations

Logistics Manager

Nippon Express India
2013.09 - 2014.09
  • Own all logistics activities, including inward and outward movement of goods, inventory management, dispatching, routing, optimization, and productivity
  • Initiate inquiries to confirm and address customer or shipper complaints
  • Orchestrated the development of new internal policies and procedures, ensuring alignment with industry standards and best practices; achieved compliance with regulatory requirements and reduced audit findings by 38%
  • Comprehensive periodic review of operations to ensure compliance with agreed Service level agreement s

Manager

Yusen Logistics India Ltd
2009.10 - 2013.06
  • Accountable for comprehending /analysing the customer's requirements in relation to current processes and business applications
  • Data collection and documentation for the development of custom supply chain solutions Conducting periodic review of SLA, KPI & QBR Examining the Distribution Network Design /Implementation and Route Mapping

Business Development Executive

Mahindra Logistics Ltd
Chennai
2008.02 - 2009.09
  • Find and qualify new business opportunities
  • Develop and execute sales plans Manage and grow relationships with existing clients
  • Conducted market research and identified untapped product opportunities.

Executive

Manav Cargo and Logistics
Faridabad
2004.02 - 2008.01

Education

Perusing (CDO) Chief Digital Program - undefined

Indian School of Business

M.B.A - Supply Chain & Material Management

National Institute of Business Studies

EXTRAMURAL ENGAGEMENTS - undefined

Certified by Kuehne+ Nagel as Regional Talent-Asia Pacific. - undefined

Skills

Pipeline Management

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Timeline

Field Sales

Kuehne + Nagel (Asia Pacific) Management Pte. Ltd
2021.11 - 2024.01

Sales Manager

Kuehne Nagel Pvt Ltd
2021.11 - 2024.01

Business Development Manager

Nippon Express India
2020.01 - 2020.11

Sr. Mgr

Kuehne Nagel Pvt Ltd
2014.09 - 2019.11

Logistics Manager

Nippon Express India
2013.09 - 2014.09

Manager

Yusen Logistics India Ltd
2009.10 - 2013.06

Business Development Executive

Mahindra Logistics Ltd
2008.02 - 2009.09

Executive

Manav Cargo and Logistics
2004.02 - 2008.01

Perusing (CDO) Chief Digital Program - undefined

Indian School of Business

M.B.A - Supply Chain & Material Management

National Institute of Business Studies

EXTRAMURAL ENGAGEMENTS - undefined

Certified by Kuehne+ Nagel as Regional Talent-Asia Pacific. - undefined

JAGDISH NAILWAL