Sandeep Ruhela
Sujangarh,RJ
Summary
Dedicated and friendly individual experienced in safely navigating busy city streets. Adept at following route and delivery instructions. Highly organized with proven track record of providing excellent customer service. Organized Food Delivery Driver offering consistent record of fast deliveries and friendly service. Satisfies customers consistently by working fast, answering questions and accurately handling payments. Knowledgeable about different restaurants' procedures and promotions and skilled at handling concerns. Competitive Route Sales Representative with strong background providing customers with specific products to address needs and requirements. Effective in handling orders and verifying delivery of accurate shipments in alignment with strict schedules. Innovative and focused professional polished in maintaining accurate records of sales, developing leads, and prospects and resolving customer issues. Enthusiastic business development professional with experience establishing high-value territories. Adept in cultivating productive relationships with clients, achieving superior levels of account development, retention, and expansion. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Food Delivery Driver position. Ready to help team achieve company goals.
Overview
6
6
years of professional experience
Work History
Delivery Driver, Shipping
Aegis Logistics Group
New Delhi, DL
10.2018 - Current
- Drove continuously during shifts, meet deadlines, and achieved high customer satisfaction ratings.
- Maintained records of sales and customer information to support accuracy.
- Stocked shelves and loaded orders to prepare deliveries.
- Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
- Managed product transitions from warehouse to customer site, loading, and unloading in alignment with specifications.
- Maintained vehicle cleanliness and functionality, ensuring a positive customer experience.
- Maintained accurate documentation of delivery logs, order information and customer contact details to enable tracking history and maintain accurate records.
- Contributed to team performance by covering additional shifts when needed, demonstrating flexibility and commitment to company goals.
- Collaborated with restaurant staff to confirm order accuracy before delivery.
- Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
- Enhanced customer satisfaction by delivering orders promptly and accurately.
- Processed customer payments and kept accurate financial records.
- Kept delivery vehicle clean and neat to maintain company's professional reputation.
- Inspected stocks to identify shortages, replenish supply of food delivery items and maintain consistent inventory.
- Assisted in resolving customer complaints or concerns regarding late or missing deliveries.
- Educated customers on menu offerings, upselling items when appropriate for increased revenue generation.
- Followed traffic laws during delivery for safety of pedestrians and other vehicles.
- Utilized GPS systems effectively for accurate routing and delivery time estimates.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Maintained positive relationships with customers to promote continued business opportunities.
- Developed and maintained professional relations between customer, store personnel, and company.
- Completed daily pre- and post-trip vehicle inspections.
- Handled customer concerns and issues by answering questions and escalating major problems to supervisor.
- Assisted with sorting and organizing stockroom items.
- Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
- Navigated efficiently through various routes for timely food deliveries.
- Identified customers' needs and provided information on appropriate products in effort to promote cross-selling.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Proven ability to learn quickly and adapt to new situations.
- Identified issues, analyzed information and provided solutions to problems.
- Resolved problems, improved operations and provided exceptional service.
- Demonstrated leadership skills in managing projects from concept to completion.
- Worked flexible hours across night, weekend, and holiday shifts.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Learned and adapted quickly to new technology and software applications.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Operated light trucks to deliver loads as far as [Numbe] miles from home location.
- Operated light trucks to deliver loads as far as 350 miles from home location.
- Worked effectively in fast-paced environments.
Education
BBA - BCA
J. R. N. Rajasthan Vidyapeeth University
Udaipur, India07.2019
Skills
- Truck loading
- Route Planning
- Safe Vehicle Operation
- Schedule Management
- Smartphone operation
- Food handling
- Client Relations
- Continuous Improvement
- Teamwork and Collaboration
- Professionalism
- Heavy Lifting
- Requirements Analysis
- Product Promotions
- Effective Communication
- Vehicle Maintenance
- Good Driving Record
- Account penetration
- Revenue Generation
- Business transactions
- Business Management
- Analytical Thinking
- Relationship Building
- Excellent Communication
- Time Management
- Contract Negotiation
- Needs Assessment
- Goal Setting
- Adaptability
- Problem-solving abilities
- Task Prioritization
- Valid Driver's License
- Professional Appearance
- DOT Regulations Compliance
- Written Communication
- Safety awareness
- Excellent navigation
- Analytical Skills
- Time management abilities
- Strategic Planning
- Interpersonal Communication
- Health Code Compliance
- Delivery Coordination
- Multitasking Abilities
- Late Shift Availability
- Quick Learner
- Territory Development
- Energy conservation
- Payment Collection
- Cooking
- Two-wheeler operation
- Team Collaboration
- Motor Vehicle Operation
- Sales Development
- Decision-Making
- Product presentation
- Dispatch Interaction
- Team building
- Flexible Schedule
- Clean MVR
- Vehicle Inspection
- Product Distribution
- Customer Communication
- Hardworking and Responsible
- Local routes understanding
Timeline
Delivery Driver, Shipping
Aegis Logistics Group
10.2018 - Current
BBA - BCA
J. R. N. Rajasthan Vidyapeeth University
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