Summary
Overview
Work History
Education
Skills
Languages
Additional Information
Timeline
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Jagdish Singh

Jagdish Singh

Manager, Human Resources
Pune

Summary

As an experienced Human Resources professional, career goals are centered on leveraging strategic HR expertise to drive organizational growth and enhance employee engagement. In the role of Pune Site HR Head , aimed to implement innovative HR solutions, foster a diverse and inclusive workplace, and align HR strategies with business objectives to improve overall performance. Committed to utilizing key skills in talent management, employee relations, and organizational development to support the company's goals and create a positive and productive work environment.

Overview

14
14
years of professional experience
6
6
years of post-secondary education

Work History

Manager, Human Resources

TSYS Card Tech Service India LLP
Pune, Maharashtra
3 2022 - Current

1. Strategic HR Leadership:

  • Develop and implement HR strategies aligned with the organization's goals and objectives.
  • Provide guidance and support to senior management on HR-related issues and policies.

2. Talent Management:

  • Oversee talent acquisition processes to attract and retain top talent.
  • Design and execute talent development programs to enhance employee skills and career growth.

3. Employee Relations:

  • Foster a positive work environment through effective conflict resolution and employee engagement initiatives.
  • Develop and implement policies that promote diverse and inclusive workplace.

4. Performance Management:

  • Lead the performance appraisal process, ensuring consistency and fairness.
  • Implement performance improvement plans and support managers in addressing performance issues.

5. Compensation and Benefits:

  • Oversee the design and administration of competitive compensation and benefits programs.
  • Conduct regular benchmarking to ensure organization remains competitive in the market.

6. Compliance and Risk Management:

  • Ensure HR practices comply with labor laws and regulations.
  • Manage HR-related risks and develop strategies to mitigate them.

7. HR Analytics and Reporting:

  • Utilize HR analytics to drive data-informed decision-making.
  • Provide regular reports on HR metrics and KPIs to senior management.

Key Achievements:

Improved Talent Acquisition:

  • Reduced time-to-hire by 20% through the implementation of an efficient recruitment process and leveraging advanced hiring technologies.

Enhanced Employee Engagement:

  • Increased employee engagement scores by 15% through targeted initiatives, including the launch of a comprehensive employee recognition program and regular feedback mechanisms.

Successful Organizational Development:

  • Spearheaded a company-wide leadership development program that resulted in a 30% increase in internal promotions and improved leadership capabilities.

Effective Change Management:

  • Led the HR aspect of a major organizational restructuring, ensuring smooth transitions and minimal disruption to business operations.

Optimized Compensation Structures:

  • Designed and implemented a new compensation structure that improved pay equity and transparency, leading to a 10% increase in employee satisfaction with compensation.

Regulatory Compliance:

  • Achieved a 100% compliance rate in annual HR audits by updating policies and providing regular training to HR staff and managers.

Data-Driven HR Decisions:

  • Introduced HR analytics tools that provided actionable insights, leading to a 25% improvement in workforce planning and resource allocation.

Senior Manager HR

Lexicon Networks
10.2017 - 03.2022
  • Strategic HR Planning: Collaborate with senior management to develop HR strategies aligned with business goals and reduced attrition to overall 10% in 2 years as compared to 25%
  • Policy Development: Create and implement HR policies and procedures, ensuring legal compliance and best practices.
  • Employee Engagement: Develop and implement initiatives to enhance employee engagement and retention.
  • Recruitment & Onboarding: Established end-to-end recruitment processes, including job postings, interviews, and new hire orientations.
  • Employee Relations: Address employee concerns, mediate conflicts, and provide guidance on HR policies.
  • Benefits Administration: Oversee benefits programs, assist employees with benefits inquiries, and manage open enrollment processes.
  • Compliance: Ensure adherence to labor laws and company policies, updating HR practices as needed.
  • Performance Management: Coordinate performance appraisal processes and support employee development initiatives.
  • Training & Development: Identify training needs, develop training programs, and conduct training sessions for increased transparency.
  • HRIS Management: Maintain and update HR information systems, ensuring data accuracy and confidentiality.
  • Payroll Processing: Assist with payroll processing, addressing employee payroll inquiries and discrepancies.
  • Change Management: Established and supported organizational change initiatives, ensuring smooth transitions

Associate Manager - HR

HCL Technologies
Noida, Uttar Pradesh
06.2010 - 08.2017
  • Strategic Planning: Develop and execute employee relations strategies to foster a positive organizational culture.
  • Employee Support: Serve as the first point of contact for employee inquiries, providing guidance on HR policies, procedures, and benefits.
  • Conflict Resolution: Mediate conflicts and facilitate resolutions between employees and management to maintain a harmonious work environment.
  • Policy Implementation: Assist in developing, implementing, and enforcing company policies and procedures.
  • Investigations: Conduct thorough investigations into employee complaints, grievances, and allegations of misconduct.
  • Leadership Support: Advise managers on handling complex employee relations issues, ensuring fair and consistent application of policies.
  • Change Management: Lead initiatives related to organizational change, ensuring effective communication and minimal disruption.
  • Employee Engagement: Implement programs to enhance employee engagement, satisfaction, and retention.
  • Analytics & Reporting: Analyze employee relations data to identify trends and recommend proactive measures.
  • Communication: Serve as a liaison between employees and senior management, ensuring open and effective communication channels.
  • Performance Management: Support performance appraisal processes and assist in developing performance improvement plans.

Education

MBA - Human Resource Management

University of Pune
Pune, Maharashtra
05.2018 - 08.2020

BCA - Computers Applications

Jamia Hamdard University
Delhi
04.2006 - 08.2009

Skills

Communication and Collaboration Tools:

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Languages

English
Advanced (C1)
Hindi
Advanced (C1)
Swedish
Beginner (A1)

Additional Information

  • Certification - Social Psychology & HRCI Human Resource Associate program
  • Volunteer work – Participated in various company organized “Day of Service” events for tree plantation, community services and others.

Timeline

MBA - Human Resource Management

University of Pune
05.2018 - 08.2020

Senior Manager HR

Lexicon Networks
10.2017 - 03.2022

Associate Manager - HR

HCL Technologies
06.2010 - 08.2017

BCA - Computers Applications

Jamia Hamdard University
04.2006 - 08.2009

Manager, Human Resources

TSYS Card Tech Service India LLP
3 2022 - Current
Jagdish SinghManager, Human Resources