Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Jagjit Singh

New Delhi

Summary

Dynamic Event Coordinator with a proven track record at NIIT Limited, excelling in client relationship management and effective communication. Adept at multitasking and delivering impactful training sessions across global regions, I consistently enhance stakeholder satisfaction and drive operational improvements. Committed team player with strong decision-making skills and a proactive approach to challenges.

Overview

5
5
years of professional experience

Work History

Event Coordinator

NIIT Limited
Gurgaon
02.2025 - Current
  • Coordinated with clients and business focal points to align project outcomes with expectations.
  • Managed and supported training delivery and reporting using Cornerstone LMS.
  • Acted as liaison between clients and internal teams, ensuring effective communication.
  • Resolved client issues promptly, maintaining high levels of satisfaction.
  • Managed inbound communications from stakeholders and external customers efficiently.
  • Coordinated training logistics including location, connectivity, participant lists, and materials.
  • Engaged regularly with Business Units and stakeholders to drive improvements.
  • Maintained strong client relationships to foster loyalty and satisfaction.
  • Conducted quality checks before sessions to ensure thorough preparation by Event Administration team.

Proctoring Support Coordinator

NIIT Limited
Gurgaon
06.2022 - Current
  • Coordinated NI LS IPO exam proctoring services across multiple regions for streamlined operations.
  • Managed end-to-end logistics, including proctor assignments and candidate communications.
  • Tracked schedules to ensure timely execution of exam sessions.
  • Supported technical troubleshooting during exams to facilitate smooth delivery.
  • Maintained comprehensive documentation and tracked reports for accountability.
  • Collaborated with global teams to consistently meet service level agreements (SLAs).

Senior Training Coordinator

NIIT Limited
Gurgaon
06.2020 - 02.2025
  • Facilitated training for new employees while monitoring productivity of current staff.
  • Provided comprehensive support for successful session delivery.
  • Scheduled in-person and virtual trainings across APAC, EMEA and americas regions.
  • Conducted product and soft skills trainings, including Business Learning and Leadership sessions.
  • Executed training management activities on LMS.
  • Handled enrollment, replacement, and cancellation of learners.
  • Created training links and assisted customers with relevant details.
  • Managed inbound communications and addressed customer queries effectively.

Education

Bachelor of Arts -

University of Delhi
New Delhi
01-2019

INTERMEDIATE, CBSE -

AB Phoola Singh KH Sr Sec School, Rajinder Nagar
01-2016

HIGH SCHOOL, CBSE -

Sri Guru Arjan Dev Secondary School Shadipur
01-2014

Skills

  • Decision Making
  • Leadership Skills
  • Ability to Multitask
  • Effective Time Management
  • Ability to Work Under Pressure
  • Customer Service
  • Communication
  • Training & Delivery
  • Flexible and adaptable
  • Fast Learner

Accomplishments

  • Start Perform Award
    September 2021, March 2024, October 2024, 2025
    (Received multiple times in recognition of outstanding performance and dedication.)

Timeline

Event Coordinator

NIIT Limited
02.2025 - Current

Proctoring Support Coordinator

NIIT Limited
06.2022 - Current

Senior Training Coordinator

NIIT Limited
06.2020 - 02.2025

Bachelor of Arts -

University of Delhi

INTERMEDIATE, CBSE -

AB Phoola Singh KH Sr Sec School, Rajinder Nagar

HIGH SCHOOL, CBSE -

Sri Guru Arjan Dev Secondary School Shadipur

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