Jagmeet Singh
New Delhi
Summary
Seeking a suitable position with an esteemed organization that will provide opportunities for growth based on my performance and where my skills and education can be utilized for the progress of the company.
Overview
5
5
years of professional experience
Work History
Sr Process Analyst |
Accenture Services Pvt Ltd
08.2024 - Current
- Working in a U.S.-based process for a leading retail, fuel, and convenience store chain.
- Assist the Workforce Domain Shared Services.
- Expertise in dealing with all end-to-end recruitment lifecycle services (hire-retire processes).
- Update employee personal data changes that are not processed through Self Service (e.g., address/contact change, status change, ID change, etc.).
- Update employee job data, organization data changes (supervisor change, title/job level changes, etc.).
- Process exit/leave of absence in the system.
- Process employee data changes impacting pay data on payroll systems.
- Respond to employee queries, and call out to other teams as required.
- Performed root cause analysis on production issues related to process failures.
Process Developer |
Genpact India Private Limited
04.2022 - 07.2024
- Daily client interactions, working with the onshore team (SMEs) on a day-to-day basis.
- Create the offer letter as per the standardized template, and request paperwork from candidates according to the onboarding requirements.
- Build a new hire record in the system.
- Update employee personal data changes that are not processed through Self Service (e.g., address/contact change, status change, ID change, etc.).
- Update employee job data, organization data changes (supervisor change, title/job level changes, etc.).
- Process separation and transfers in the system.
- Process employee data changes impacting pay data on payroll systems
- Create standard and ad hoc reports.
- Respond to employee queries, and call out to other teams as required.
Process Associate |
WIPRO LTD
INDIA
02.2020 - 03.2022
- Working in the US healthcare sector as a carrier update support member with knowledge of US health and welfare benefit administration.
- Providing expertise or general claim support to clients by reviewing, researching, investigating, and updating.
- Knowledge of the claims work and the terms, like Cobra.
- Medicare, eligibility, enrollments.
- Responsible for processing enrollments, reinstatements, cancellations, and any changes involving medical, dental, vision, and prescription coverage.
- Administered employee benefits plans and made changes in provisions as per the client's requirements.
- Having experience handling 30+ reputed clients daily in an efficient and effective manner.
Education
MBA - Finance
Institute of Management Technology
Ghaziabad, UP12-2022
Bachelor of Commerce - Honours
Sri Guru Nanak Dev Khalsa College
University of Delhi12.2018
Class XII - CBSE
S.S. Mota Singh Sr. Sec School
Janakpuri, New Delhi12.2015
Skills
SKILLS
- Excel (Advanced)
- MS Office (Word, PowerPoint)
- Teamwork and communication
- Data management
- Recruitment lifecycle
- Agile methodologies
- Process analysis
- Root cause analysis
TOOLS
- Workday
- ServiceNow (SNOW)
- Content Manager
- SharePoint
- EVT
Hobbies and Interests
- Bhangra (Dance)
- Outdoor Sports
- Budget Traveling
Personal Information
- Date of Birth: 23rd June 1997
- Nationality: Indian
- Marital Status: Single
Languages
- English
- Hindi
- Punjabi
- Japanese (N5)
Timeline
Sr Process Analyst |
Accenture Services Pvt Ltd
08.2024 - Current
Process Developer |
Genpact India Private Limited
04.2022 - 07.2024
Process Associate |
WIPRO LTD
02.2020 - 03.2022
MBA - Finance
Institute of Management Technology
Bachelor of Commerce - Honours
Sri Guru Nanak Dev Khalsa College
Class XII - CBSE
S.S. Mota Singh Sr. Sec School
Similar Profiles
Chetana J KunteChetana J Kunte
Data Manager II at Accenture Services Pvt LtdData Manager II at Accenture Services Pvt Ltd
Shishir SharmaShishir Sharma
Assistant Manager at Accenture Services Pvt LtdAssistant Manager at Accenture Services Pvt Ltd
Reshma RajendranReshma Rajendran
Sr. Clinical Trial Management Associate at Accenture Services Pvt LtdSr. Clinical Trial Management Associate at Accenture Services Pvt Ltd