Jagmohan Singh
Delhi
Summary
Dynamic Production Team Leader with a proven track record at FlipKart Reset, excelling in production planning and quality control. Adept at motivating teams and implementing effective strategies that enhance productivity. Strong decision-making skills and technical knowledge ensure optimal operations while maintaining workplace safety standards.
Overview
11
11
years of professional experience
Work History
Production Team Leader
FlipKart Reset
Noida
10.2024 - Current
- Company Overview: Ascent Staffing Solution Pvt Ltd
- Supervise, guide, and motivate the production team to meet daily, weekly, and monthly goals
- Ensure effective communication within the team to address challenges and streamline workflows
- Conduct regular training and mentoring sessions to improve team skills and efficiency
- Maintain a positive work environment to promote team morale and collaboration
- Plan and organize production schedules to meet project deadlines
- Coordinate with cross-functional teams (e.g., design, quality control, and supply chain) to ensure smooth operations
- Monitor progress and adjust workflows to avoid bottlenecks and delays
- Prioritize tasks and delegate responsibilities effectively within the team
- Oversee the production process to ensure products meet quality standards
- Conduct regular inspections and audits of work processes and outputs
- Implement corrective actions when quality issues arise
- Track and report key performance indicators (KPIs) such as efficiency, production output, and defect rates
- Analyze production data and provide regular updates to management
- Identify areas for improvement and implement strategies to optimize productivity
- Manage and allocate resources, including manpower, materials, and equipment
- Ensure all equipment is properly maintained and operational
- Maintain inventory of tools and materials required for production
- Ensure adherence to company policies, procedures, and industry standards
- Promote and enforce workplace safety regulations
- Conduct safety training and regular checks to prevent accidents
- Address and resolve technical or operational issues promptly
- Make decisions to minimize downtime and maintain consistent production flow
- Prepare and maintain detailed production records
- Ascent Staffing Solution Pvt Ltd
Assistant Technical Specialist (ATS)
OnePlus
Delhi
08.2023 - 10.2024
- Company Overview: Randstad India PVT LTD
- Receive the defective for R&D Analysis from PAN India ESC's & Partner Centers, after check physical with S/N inward the same into the system & maintain MIS Sheet
- Dispatch the defectives on time to respective Factories for R&D Analysis & take the follow up from factories
- After analysis complete taking back the defectives from factories after physical verification Dispatch the defectives to Warehouse
- Taking the follow up from ESC & Partner Centers for sample collection Material movement
- Stock Inward – Outward maintenance
- To ensure 100% stock accuracy
- Maintaining records for stock movements
- Doing every month audit with factories
- Maintaining daily reports
- KPI maintenance to achieve targets
- To take care of my organization, to maintain the goodwill & its trust with confidence
- Floor handling & overseeing operations and maintaining efficiency
- Randstad India PVT LTD
Repair Technician
OnePlus
Delhi
11.2021 - 08.2023
- Examine the mobiles phones to identify the cause of trouble
- Provide the customers with cost estimate and a tentative date to conclude the repair work
- Receive, diagnose, repair, refurbish, upgrade
- Handling Daily basic escalations of mobile phones
- Technical visits in the partner's locations as well as out of Delhi
- Call support
- Maintain daily Defective Reports
- MSL Planning, all query related with hardware & software
- Dispatch the defectives on time to warehouse
- Stock Inward – Outward maintenance
- To ensure 100% stock accuracy
- Maintaining records for stock movements
- Doing every month audit
- Maintaining daily reports
Customer Care Officer (CCO)
OnePlus
Delhi
02.2018 - 11.2021
- Company Overview: Randstad India PVT LTD
- Customer handling
- Ensuring Customer satisfaction
- Maintaining daily reports
- Stock Handling and Issuing Parts to Engineer
- Maintaining KPI as per targets
- KPI maintenance to achieve targets
- Team leading with positive attitude
- Targets achievement with teamwork
- Escalation Handling
- Helps in Repairing as per Workload
- Randstad India PVT LTD
Repair Technician
hTC
New Delhi
12.2014 - 01.2018
- Company Overview: Aparajitha
- Examine the mobiles phones to identify the cause of trouble
- Provide the customers with cost estimate and a tentative date to conclude the repair work
- Receive, diagnose, repair, refurbish, upgrade
- Handling Daily basic escalations of mobile phones
- Technical visits in the partner's locations as well as out of Delhi
- Call support
- Maintain daily Defective Reports
- L2.5 – Electrical repairing (audio jack replacements, replacements of parts using hot air gun, soldering)
- Aparajitha
Repair Technician
Service City India Pvt Ltd
New Delhi
10.2014 - 12.2014
- L2.5 – Electrical repairing
- (audio jack replacements, replacements of parts using hot air gun, soldering)
Education
Bachelor of Arts (BA) -
Shobhit University
Meerut, IndiaDiploma in Computer Applications (DCA) -
IIMT
Delhi, India12th -
National Institute Of Open Shooling (NIOS)
Noida, India10th -
Govt. Sarvodaya Co-Ed Vidyalaya Kingsway Camp New Police Line
Delhi, IndiaSkills
- Leadership
- Production Planning
- Problem-Solving
- Quality Control
- Teamwork
- Project Management
- Technical Knowledge
- Decision Making
- Workplace safety
- Team motivation
Hobbies and Interests
- Photography
- Bike riding
- Traveling
- Swimming
Languages
- English
- Hindi
- Punjabi
Timeline
Production Team Leader
FlipKart Reset
10.2024 - Current
Assistant Technical Specialist (ATS)
OnePlus
08.2023 - 10.2024
Repair Technician
OnePlus
11.2021 - 08.2023
Customer Care Officer (CCO)
OnePlus
02.2018 - 11.2021
Repair Technician
hTC
12.2014 - 01.2018
Repair Technician
Service City India Pvt Ltd
10.2014 - 12.2014
Bachelor of Arts (BA) -
Shobhit University
Diploma in Computer Applications (DCA) -
IIMT
12th -
National Institute Of Open Shooling (NIOS)
10th -
Govt. Sarvodaya Co-Ed Vidyalaya Kingsway Camp New Police Line
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