Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
JAGPREET SINGH

JAGPREET SINGH

New Delhi

Summary

Insightful Key Account Manager offering 20 years of hands-on experience maintaining cordial relationships with company's clients by thoroughly researching customer needs and verifying timely delivery of products. Well-educated in sales and customer service protocols and procedures paired with aptitude to build relationships with people of all levels. Familiar with industry market trends and best practices.

Overview

20
20
years of professional experience

Work History

Key Account Manager

Opulent Auto Care Pvt Ltd
06.2004 - 10.2024
  • Good knowledge of Detailing products like compounds, ceramic, Graphene, PPF, etc.
  • Developed and implemented key account plans to meet customer needs and increase company profitability.
  • Greeted customers and provided exceptional customer service.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Increased product sales through targeted marketing campaigns.
  • Liaised with assigned retailers to evaluate order status and frequency.
  • Resolved conflicts between customers and other departments by identifying root causes and proposing solutions.
  • Produced sales documents, finalized deals and filed records.
  • Maintained positive working relationships with retailers and representatives.
  • Conducted research into market conditions and competitor strategies in order to inform strategic decisions.
  • Identified new opportunities for growth within existing accounts, as well as potential new customers.
  • Implemented solutions and strategies to keep clients from turning to competitive businesses.
  • Analyzed market trends, customer feedback, pricing strategies to recommend changes in product offerings or services.
  • Utilized sales data and client feedback to improve organizational strategies.

Sales Acquisition Manager

IndusInd Bank Ltd
06.2015 - 04.2017
  • Responsible for generating business of current account, saving account, LI, GI, CC, etc.
  • Visited market for new customers for banking products.

Education

Bachelor of Arts - Language Arts Education

Shobhit University
07.2013

XII - Language Arts Education

CBSE
06.2001

Xth - undefined

CBSE
06.1999

Skills

  • Developing trust relationships
  • Understanding customer needs
  • Expanding customer relationships
  • Managing Technical and Sales Staff
  • Conducting Presentations
  • Conducting Demonstrations
  • Training
  • Handling Stock and Consumption
  • Preparation of Business Proposals
  • Commercials
  • Projections
  • Schemes
  • Road Map
  • Targets
  • Visiting New Acquisitions
  • Key Account Management
  • Consultative Selling

Languages

Hindi
Punjabi
English

Timeline

Sales Acquisition Manager

IndusInd Bank Ltd
06.2015 - 04.2017

Key Account Manager

Opulent Auto Care Pvt Ltd
06.2004 - 10.2024

XII - Language Arts Education

CBSE

Xth - undefined

CBSE

Bachelor of Arts - Language Arts Education

Shobhit University
JAGPREET SINGH