Jagpreet Kaur Sandhu
In Flight Manager
Chandigarh
Summary
Awarded by Vistara Airlines for outstanding achievement in always supporting operations during flight disruption.
Awarded for Best Safety Knowledge in In Flight Service department of Spice Jet Airlines
Awarded by Vistara Safety Head during surprise Audit for conducting all the duties of a In Flight Manager as per SOP and delivering with dedication.
Overview
12
12
years of professional experience
3
3
years of post-secondary education
3
3
Languages
Work History
Cabin Crew Manager
Vistara TATA SIA Airlines Limited
New Delhi
04.2017 - 04.2022
- Assessed and responsively adjusted to dynamic field conditions to provide personnel with clear and strategic leadership.
- Performed more than [Number] evaluations to assess service members and assist with promotion plans.
- Checked pay for personnel deserving jump, hazardous and other special considerations.
- Organized raids, field interrogations and incursions into [Type] areas.
Cabin Crew Incharge
Spice Jet Airways
New Delhi
04.2013 - 12.2014
- Drove operational improvements which resulted in savings and improved profit margins.
- Increased customer satisfaction by resolving issues.
- Onboarded new temps by entering employee information into systems.
- Created plans and communicated deadlines to complete projects on time.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Participated in team-building activities to enhance working relationships.
- Developed team communications and information for meetings.
- Used coordination and planning skills to achieve results according to schedule.
Flight Attendant
Kingfisher Airlines
Banglore
09.2007 - 09.2012
- Verified aircraft and passenger compliance with policies, regulations and safety guidance.
- Answered passenger questions and provided solutions to issues arising during flights.
- Ensured safety and comfort of customers onboard aircraft.
- Served beverages and food items from refreshment carts and provided information about in-flight offerings to passengers.
- Facilitated boarding process by greeting passengers upon arrival to aircraft and providing direction to seats.
- Demonstrated proper use of safety equipment and seatbelts to inform and educate passengers prior to takeoff.
- Greeted passengers, assisted with carry-on baggage storage and delivered onboard announcements.
- Relayed updates and information to passengers after confirming key details with pilot.
- Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
- Drove passenger satisfaction by answering questions and providing solutions to issues arising during flights promptly.
- Resolved passenger conflicts and medical emergencies during flights.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Education
High School Diploma -
J&K Board of School Education
Jammu 04.2006 - 03.2007
Associate of Applied Science - Arts
Open Arts College
Jammu 04.2009 - 04.2011
Skills
Highly adaptive
undefinedTimeline
Cabin Crew Manager
Vistara TATA SIA Airlines Limited
04.2017 - 04.2022
Cabin Crew Incharge
Spice Jet Airways
04.2013 - 12.2014
Associate of Applied Science - Arts
Open Arts College
04.2009 - 04.2011
Flight Attendant
Kingfisher Airlines
09.2007 - 09.2012
High School Diploma -
J&K Board of School Education
04.2006 - 03.2007
Personal Details
DOB -12th June 1988
Height - 165cms
Weight 57 kgs
Marital status - Married
Personal Details
DOB -12th June 1988
Height - 165cms
Weight 57 kgs
Marital status - Married
Similar Profiles
Alisha ThapaAlisha Thapa
Senior Customer Service Executive at TATA SIA Airlines Limited (VISTARA)Senior Customer Service Executive at TATA SIA Airlines Limited (VISTARA)
SHILIUM SHASTRANSUSHILIUM SHASTRANSU
Shift Supervisor(Asst. Manager)/Associate manager at Tata-Sia Airlines(VISTARA)/Air India Ltd.(TATA)Shift Supervisor(Asst. Manager)/Associate manager at Tata-Sia Airlines(VISTARA)/Air India Ltd.(TATA)
Rajesh KinayathRajesh Kinayath
Crisis Management/ Emergency Response Plan (ERP) Head at Tata SIA Airlines Ltd, VistaraCrisis Management/ Emergency Response Plan (ERP) Head at Tata SIA Airlines Ltd, Vistara