Provided one-on-one tutoring sessions for struggling students, resulting in improved grades and academic confidence .Company Overview: online teaching Platform
- Collaborated closely with senior management on strategic planning efforts, aligning departmental goals with overarching company objectives.
- Manage a team of 100 plus active tutors on platform a was responsible to help tutor retention and student retention through mark improvement
- Remedied issues and conflicts among teachers using negotiation and active listening.
- Developed and implemented demo training sessions aimed at boosting the conversion rate of existing tutors
- Conducted performance evaluations and provided constructive feedback to teacher
- Led a project named 'Mark Improvement' with a team of 20 teachers, achieving an average student improvement ranging from 15% to 20%
- Product Design and Content Creation: Led a project to enhance demo conversions through impactful demo PPTs
- Successfully managed multiple high-priority tasks simultaneously while maintaining strict deadlines ensuring optimal resource allocation.
- Mentored junior team members, contributing to their professional growth and skill development.