Jagrati Satija
Noida
Summary
Dynamic Senior Associate with extensive experience at Exl Services, excelling in mortgage underwriting and financial disbursement. Proven ability to enhance billing processes through SAP management while effectively resolving client queries. Strong analytical skills complemented by a commitment to accuracy and compliance, ensuring marketable loan documentation.
Overview
8
8
years of professional experience
Work History
Senior Associate
Exl Services
Noida
01.2023 - Current
- Currently working as a Senior Associate at British Gas.
- Responsible for installing and removing gas and electricity meters using SAP.
- Operated within the SAP application to process billing for customers, accurately recording usage data, and generating invoices for billing cycles.
Funding Associate
Exl Services
Noida
08.2021 - 12.2022
- Post-verify documents, closing disclosure, payoff, homeowner's insurance, tax statements, etc.
- Disbursing funds to various entities, such as borrowers, payoff lenders, and tax and insurance agencies.
- Accepting money in each file that is received from the lender and borrower in our escrow ledger while balancing the file using the executed closing package and requesting funds from the lender in case of a shortage or refunding the amount in case of.
- Resolving lenders' and borrowers' queries by replying over emails and giving them appropriate resolutions.
Mortgage Underwriter
Exl Services
Noida
01.2021 - 07.2021
- Responsible for reviewing, analyzing, and underwriting individual mortgage loan applications.
- Reviewed credit reports to determine approval eligibility.
- Calculated debt-to-income ratios from financial statements, determining eligibility for loans.
- Evaluated overall loan documents for accuracy, completeness, and compliance, ensuring the loan was marketable.
- Tax and title review, determine and document loan conditions, and communicate requirements and decisions.
Escrow Associate
Entra Solutions Pvt Ltd
Gurugram
08.2020 - 12.2020
- Worked in the escrow process. Was responsible for setting tax contracts for borrowers. Investigated whether the account is escrowed or non-escrowed.
Associate
Exl Services
Noida
07.2017 - 08.2020
- I worked as an associate in the reverse mortgage process in the property tax department. Collected property tax details under mortgage from the U.S. local tax agencies over the call, and sent those to the client for further procedures.
- Performed analysis of the property's paid/unpaid taxes, finalized tax decisions, and provided results as per the guidelines given by the clients.
- Conducted training for new joiners, allocated, and assisted them with their work assignments.
Education
Bachelor of Arts - English Literature
Dyal Singh College (M)
Delhi05-2017
High School Diploma -
Bal Bharati Public School
Noida03-2014
Skills
- SAP management
- Billing processes
- Document verification
- Financial disbursement
Accomplishments
- Awarded as a Quarterly Performer for three consecutive quarters at Exl Services
Timeline
Senior Associate
Exl Services
01.2023 - Current
Funding Associate
Exl Services
08.2021 - 12.2022
Mortgage Underwriter
Exl Services
01.2021 - 07.2021
Escrow Associate
Entra Solutions Pvt Ltd
08.2020 - 12.2020
Associate
Exl Services
07.2017 - 08.2020
Bachelor of Arts - English Literature
Dyal Singh College (M)
High School Diploma -
Bal Bharati Public School
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