JAGRUTI SALVI
Mumbai
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
8
8
years of professional experience
Work History
Accounts Department (Invoice Process)
Baker Hughes
Navi Mumbai
08.2021 - 03.2023
- Managed client cases to resolve queries and follow up for successful case closure.
- Prepared invoices on a monthly basis with meticulous attention to detail.
- Conducted client visits and carried out field work to ensure customer satisfaction and strengthen relationships.
- Maintained and organized all data effectively to facilitate easy retrieval and analysis.
Back Office & E-Commerce Executive
Ultra Toys & Gifts Pvt . Ltd & Ultra Mintage World
Mumbai
01.2018 - 03.2021
- Managed order fulfillment process on various E-Commerce portals including Amazon, Flipkart, Ebay, Snapdeal, and Firstcry, with responsibility for tracking order status through seller portal and logistics partner, and ensuring daily updates of order status.
- Handled customer queries and follow-ups, resulting in successful closure of cases.
- Coordinated and maintained the physical stock summary sheet, encompassing factory stock, samples, and non-moving stock.
- Initiated calls to customers from the company database to schedule appointments with sales executives.
- Updated the company database with new client information, facilitating effective client management.
- Collaborated with the accounts team for seamless handling of invoices and payments.
- Maintained and presented reports of online seller portal activities on a daily and monthly basis to senior management.
Accountant Cum Audit Assistant
M/s. Vinayak B Joshi & Co. (Chartered Accountants)
11.2014 - 12.2017
- Conducted comprehensive organization audits, including verification of tax elements in Purchase and Sales, reconciliation of trial balance from general ledger, scrutiny of bank reconciliation, validation of petty cash expenses, and verification of payment/receipt vouching.
- Proficient in Tally Accounts for tasks such as preparing Sales and Purchase bills, booking bank and cash entries, generating monthly reports for Sundry Debtors and Creditors, and performing bank reconciliation.
- Skilled in utilizing Tally (all versions), Microsoft Office (Word, Excel), email correspondence, and adept at handling various accounting and e-filing software.
- Demonstrated practical approach, sincerity, and honesty in work with a self-motivated attitude.
- Proven ability to thrive in highly demanding situations, adept at taking responsibilities and delivering results within specified timelines.
- Possess strong interpersonal and communication skills leading to effective relationships and collaborations.
Education
M.Com - Commerce -
Mumbai University
Mumbai01.2017
B.Com - Commerce -
Mumbai University
Mumbai01.2014
12th -
Maharashtra, Mumbai
Mumbai01.2011
10th -
Maharashtra, Mumbai
Mumbai01.2009
Skills
- Document Management
- Payment Processing
- Invoice Verification
- Invoice Processing
- Deadline Management
- Financial Documentation
- Financial Reporting
- Database Management
- Invoice Generation
- Inquiry Handling
- Bank Statement Reconciliation
- Administrative Support
Languages
- English
- Hindi
- Marathi
Hobbies and Interests
- Reading
- Travelling
Timeline
Accounts Department (Invoice Process)
Baker Hughes
08.2021 - 03.2023
Back Office & E-Commerce Executive
Ultra Toys & Gifts Pvt . Ltd & Ultra Mintage World
01.2018 - 03.2021
Accountant Cum Audit Assistant
M/s. Vinayak B Joshi & Co. (Chartered Accountants)
11.2014 - 12.2017
M.Com - Commerce -
Mumbai University
B.Com - Commerce -
Mumbai University
12th -
Maharashtra, Mumbai
10th -
Maharashtra, Mumbai
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