Jagyenswora Sarangi

• Client Overview: CLIENT (MLEU) PACIFIC GAS AND ELECTRIC, USA California

• Monitored SAP system landscape (DEV/QAS/PRD) ensuring performance and peak system health.
• Managed STMS and coordinated seamless transport request movements and troubleshooting.
• Performed kernel upgrades, applied SAP Notes via SNOTE, and installed support packages.
• Conducted client administration (copy, export/import, open/close) using SCCL/SCC9/SCC8.
• Executed performance and workload analysis using ST03N, ST02, RZ10, ST22.
• Scheduled and monitored background jobs using SM36, SM37, resolved failures promptly.
• Managed OSS connections, and RFC configurations to reduce downtime.
• Supported system refresh and database backup/recovery across project cycles.
• Led proactive analysis during outages using SM21, ST22, and coordinated with infra teams.
• Oversaw SAP BW process chains and handled data load/transformation issues.
• Collaborated with DB, infra, and functional teams to troubleshoot and enhance system reliability.