Call Center Sales Representative
ERB (Revbay Private Limited)
Mumbai
04.2023 - 05.2023
- Assisted in training new call center staff members on proper procedures for handling calls and resolving customer issues.
- Followed up with customers after purchase or service delivery to ensure satisfaction levels were met.
- Collaborated with new customers to give details about company offerings.
- Participated in team meetings to discuss strategies for improving customer service experience.
- Answered incoming calls from customers, providing prompt and accurate information.
