" To work in an organization of repute which provides a challenging work environment justifying my experience. " PROFILE: In Retail Operation Store 16 years of experience managing high end Store operations, developing and leading teams and delivering sales, profit and organizational objectives.
Hi, I’m
JAHID ANWAR
TOPSIA
Summary
Overview
18
years of professional experience
5
years of post-secondary education
Work History
Killer (Revanath Connection)Kolkata
Area Sales Manager
11.2023 - Current
Job overview
- Reported sales activity, generated sales quotations, and proposals and maintained customer contact database to achieve sales objectives and quota.
- Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
- Built lasting relationships with clients through outstanding customer service interactions.
- Established strong relationships with major accounts and key decision-makers to increase sales in designated territory.
- Exceeded targets by building, directing, and motivating high-performing sales team.
- Hired, mentored and motivated sales professionals to service customer accounts and target metrics.
- Led targeted training programs to educate staff on product benefits and service capabilities.
- Collaborated with clients and distributors to create and promote new products.
- Introduced new products to meet customer demand and increase profits.
- Executed proven strategies to hit sales quota and help company achieve goals.
- Helped team stay productive and focused on higher-value tasks to improve sales efficiency.
Levis, NCSKolkata
Cluster Manager
11.2017 - 09.2022
Job overview
- Job Profile and Responsibilities:
- Taken over the cluster growth 11% and now currently the cluster is trending growth of 23% taken up the cluster 12% and day by day growth is getting up.
- A proven profile taken the cluster minimum 10%-15% growth every year.
- Last 5years attrition of maximum 5%-10% per year.
- Making KPI Report everyday and sending mail to HOD
- Maintaining all V.M activities in Store Merchandise
- Drive Sales by achieving Store Sales targets
- Inward and Outward the stocks as per requirement
- Staff Briefing & Training them
- Stocks replenishment as per the requirement
- Doing all system work everyday
- Calling all staffs each and everyday and pushing for the sales
- Ensure that the Store standards and stock availability are always up to the optimum Level
- Observing what is going on market and giving feedback to HOD
- Follow all the company policy and norms in a discipline manner
- Monitoring closely Market Share for 4 big Denim brand as well Ranking.
- Implemented trending initiatives to help drive sales across cluster.
- Researched key competition, retail sector trends and current trading opportunities for new initiative ideas.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Levis, CS Group Pvt Ltd, Salt Lake City Center MallKolkata
Store Manager
04.2015 - 10.2017
Job overview
- Profile and Responsibilities:
- Making KPI Report everyday and sending mail to HOD
- Maintaining all V.M activities in Store Merchandise
- Drive Sales by achieving Store Sales targets
- Inward and Outward the stocks as per requirement
- Staff Briefing & Training them
- Stocks replenishment every week
- Doing all system work everyday
- Calling via sms Clients for new stocks
- Ensure that the Store standards and stock availability are always up to the optimum Level
- Maintain files as required in Store Operations
- Follow all the company policy and norms in a discipline manner.
Genesis Colors Pvt Ltd (Satya Paul), Hi Fashion, Quest MallKolkata
Senior Fashion Consultant
01.2014 - 03.2015
Job overview
- Profile and Responsibilities:
- Making KPI Report everyday and sending mail to HOD
- Maintaining all V.M activities in Store Merchandise
- Inward and Outward the stocks as per requirement
- Stocks replenishment every week
- Doing all system work everyday
- Calling via sms Clients for new stocks
Prapti Fashions Pvt Ltd, Ethnic wearKolkata
Store Manager
08.2012 - 01.2014
Job overview
- Job Profile and Responsibilities
- Making Sell thru Sale Analysis Report in Weekly Bases
- Maintaining all V.M activities in Store Merchandise
- Drive Sales by achieving Store Sales targets
- Training and developing and motivating the Team members
- Ensure that the Store standards and stock availability are always up to the optimum Level
- Maintain files as required in Store Operations
- Follow all the company policy and norms in a discipline manner.
CHARLES & KEITH, Forum CourtyardKolkata
Senior Fashion Consultant
01.2011 - 07.2012
Job overview
- Achieving the goal
- Maintaining stocks register and match with system stocks
- Informing customers whenever we receive new stocks or any promotions.
- Changing display every week
Zuni (Panjabi Accessories Pvt.ltd)Delhi
Supervisor
09.2008 - 07.2011
Job overview
- In Delhi till 18/07/2011
- Job Profile
- Checking inventory every week and ordering inventory to see the stock in hand report.
- Making good relationship with all the Store Managers and working towards the profitability of the organization.
- Making Report like Top 10 Best Moving & Non Moving Item in a Week
- Attending Briefing on a daily basis with all the Sales Executives
- Maintaining all V.M.activity in Store Operations.
Infinity Crystal Jewelry Kolkata
Sales Associate
05.2006 - 08.2008
Job overview
- Selling Apparels, Gold Jewellery and Silver Show Pieces to the customers
- Maintaining all V.M.activity in Store Merchandise
- Calling Customers via Phone and sending SMS.
Education
Kankinara High School
Madhyamik
04.2005 - 02.2006
University Overview
Vikram Vidyalaya
Higher Secondary
03.2007 - 03.2008
University Overview
Calcutta UniversityAcharya Jagadish Chandra Bose College
B.Com
04.2008 - 03.2011
University Overview
Skills
Create and cultivate an excellent store environment with visual presentation and customer serviceEnsure that customer service standards are consistently met through active floor service management and handles resolution of customer issuesCOMPUTER KNOWLEDGEMicrosoft Excel, Power Point, Shoppers, Logic, Ginesys Package, Navision 4, Raymark Internet Etc
Relationship building
Closing strategies
Additional Information
Additional Information
- Retail Store operations. Merchandising - VM, - stock ordering. Buying as per store req. Staff handling, Customer Service. Inventory control and Planning. Staff Recruiting.
Timeline
Area Sales Manager
Killer (Revanath Connection)
11.2023 - Current
Cluster Manager
Levis, NCS
11.2017 - 09.2022
Store Manager
Levis, CS Group Pvt Ltd, Salt Lake City Center Mall
04.2015 - 10.2017
Senior Fashion Consultant
Genesis Colors Pvt Ltd (Satya Paul), Hi Fashion, Quest Mall
01.2014 - 03.2015
Store Manager
Prapti Fashions Pvt Ltd, Ethnic wear
08.2012 - 01.2014
Senior Fashion Consultant
CHARLES & KEITH, Forum Courtyard
01.2011 - 07.2012
Supervisor
Zuni (Panjabi Accessories Pvt.ltd)
09.2008 - 07.2011
Calcutta University
B.Com
04.2008 - 03.2011
Vikram Vidyalaya
Higher Secondary
03.2007 - 03.2008
Sales Associate
Infinity Crystal Jewelry
05.2006 - 08.2008
Kankinara High School
Madhyamik
04.2005 - 02.2006