Experienced professional with a strong track record in optimizing business operations. Proficient in budget administration, staff training, and procedural monitoring to enhance efficiency and align objectives with operational needs. Demonstrates expertise in inventory management, loss prevention, and vendor negotiations.
Overview
21
21
years of professional experience
4
4
Certifications
Work History
Administrator
Basha Bai Kitchen
Chennai
01.2024 - Current
Directed strategic initiatives to enhance operational efficiency in kitchen processes.
Developed and executed marketing strategies that increased brand awareness.
Managed vendor relationships to secure quality ingredients and ensure supply chain stability.
Oversaw staff recruitment and training, maintaining high service standards.
Implemented safety procedures to maintain a clean and safe working environment.
Reviewed departmental reports to identify opportunities for improving operational efficiency.
Contributed to profitability through effective expense control and pricing adjustments.
Ensured compliance with laws, regulations, and policies governing business operations.
Monitored payroll, credit card purchases and invoicing to prevent financial errors.
Compiled statistical data from various sources for analysis.
Assistant Manager
Palmshore Multicuisine Restaurant
Chennai
07.2021 - 12.2023
Assisted in managing daily restaurant operations and staff scheduling.
Maintained cleanliness and compliance with health regulations throughout the restaurant.
Managed customer service inquiries and complaints in a timely manner.
Supervised daily operations including scheduling shifts, assigning duties.
Ensured adherence to all FSSAI rules and regulations.
Maintained a positive restaurant culture through effective team engagement.
Collaborated with kitchen staff to streamline menu execution and quality control.
Supported marketing initiatives to promote special events and seasonal menus.
Hired and trained staff on proper customer service protocols.
Managed inventory to ensure adequate supplies of goods and utensils.
Controlled operational costs by identifying waste reduction measures.
Ensured compliance with safety regulations and company policies.
Administrator
Saantham Nursing Home
Chennai
01.2013 - 11.2020
Oversaw daily operations of nursing home ensuring compliance with regulations.
Managed staff schedules to maintain adequate coverage for resident care.
Coordinated resident admissions and discharges to streamline processes.
Set financial and performance goals for the facility
Facilitated communication between families and healthcare providers regarding resident needs.
Conducted regular inspections to ensure safety and sanitation standards were met.
Assisted family members during times of crisis or transition involving their loved ones residing at the nursing home.
Reviewed applications from prospective residents prior to admission into the nursing home facility.
Created marketing plans to attract new residents to the facility.
Technical Analyst
ETIHAD AIRWAYS
Abu Dhabi
08.2007 - 12.2012
Scheduled riding engineers and FSK for unapproved station assignments.
Monitored all A/C movements to ensure adequate technical coverage at outstations.
Sourced engineers for unscheduled flights or equipment requiring technical support.
Reviewed and communicated flight duties to riding and cabin engineers 24 hours prior to departures.
Coordinated with crew control, operations, hub control, and TAS on technical issues.
Sent Telex messages to outstations regarding operational changes and delays.
Generated and distributed defect status reports for all A/C to relevant departments.
Document Controller
GULF AIR
Abu Dhabi
08.2004 - 03.2007
Organized flight plans, NOTAMS, and MET folders for all flights.
Printed weather forecasts, satellite images, and essential information for flight destinations.
Dispatched flight documents, including Flight Operations and Commanders' Voyager Reports, to head office.
Monitored and managed flight crew duties using Airline Information Management System.
Prepared general declarations for operating and deadheading crew.
Intern at Don Gunanella Special School for Children, Sai Samarpan Vocational Training Center for Autism and CWSN, Saveetha HospitalIntern at Don Gunanella Special School for Children, Sai Samarpan Vocational Training Center for Autism and CWSN, Saveetha Hospital