Certified Scrum Master with background in managing cross-functional teams to deliver complex projects within set timelines. Demonstrated skill in facilitating daily scrums, sprint planning, and backlog grooming while collaborating with product owners to align team efforts towards business goals. Committed to improving team efficiency, enhancing communication, and promoting a culture of continuous improvement. Successfully steered previous organizations towards agile methodologies by fostering an environment of transparency and trust.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Scrum Master
Capgemini Technology Services India Ltd
07.2021 - Current
Responsible for supporting the SCRUM team to complete the sprints
Mitigate roadblocks to achieving sprint/release goals
Helping product owner with Backlog Creation, assessing value, developing cases, and prioritizing stories, epics, and themes to ensure work aligns with product strategy
Work closely with product managers and business teams to create and help the Product Owner maintain a product backlog according to business value or ROI
Collaborate with internal and external contacts to understand and analyze needs and align product roadmap to strategic goals
Create and maintain the product-release plans and set expectations for the delivery of new functionalities
Share the project status to internal and external stake holders through dashboards and trackers
Coach Team Members with Agile principles and Host scrum ceremonies of Sprint Planning
Daily Scrum, Sprint Review, Sprint Retrospective and Backlog Refinement
End to end Defect management- Triaging the defects, assigning it to the correct teams and follow up on the defects till its closure
Handling of war rooms to close the data quality defects and other reporting needs
Handling Audits for DevOps/jira board for the development trail of the project
Project Manager Digital
Conneqt Business Solutions
03.2021 - 07.2021
Program Management of DPA-DSA projects
Liaison between internal stakeholders and Partners
PMO activities and resource Management
Sr. Business Analyst
Aditya Birla Capital
09.2019 - 03.2021
Primary liaison between executive leadership, stakeholders, and a 10-person scrum team
Lead change management and continuous improvement initiatives, increased stakeholder satisfaction by 25% and user adoption by 45% within an 8-month time frame
Successfully collaborated with subject matter experts including Executive Directors, Operational team, and business/engineering stakeholders to elicit requirements and facilitate sprint review meetings
Leveraged business analysis best practices for the continuous advancement and digitization of the in-house practices and processes
Created Agile artifacts, groomed and prioritized 'Product Backlog'
Created Test Scripts, and established, Acceptance Criteria and Quality Assurance (QA) policies and procedures to maximize product quality and user adoption
Conducted gap analysis and made insightful recommendations to the stakeholders for business process improvement
Solved software configuration issues and collaborated with various stakeholder groups and other technical team members to ensure continuous technical support to all end users
Managed documentation of the software by creating user stories, and user manuals and conducted webinars for end-users
Coordinated for scrum rituals such as Sprint Planning, Backlog Grooming, Story sizing, Sprint Retrospectives & Reviews, and Daily Stand-ups
Created Dashboards for senior management’s reporting requirements
Business Analyst
I-Engineering Pvt. Ltd.
09.2017 - 04.2019
Experience in ALIS (Policy Centre, Claim Centre, Billing Centre and Contact Centre) integrations
Extensive experience in gathering requirements through Joint Application Development (JAD) sessions, Group Interviews, and Use Case process documents and managing business and functional requirements in Property and Casualty Insurance including Risk, Policy Sales, Policy Administration systems, Receivables, and Payments, across personal and commercial lines of business
Knowledge of All Line Insurance Suite (ALIS) for Personal and Commercial Autos, Workers Compensation, General Liability, Inland Marine, and Personal Liability
Experience in handling projects on commercial Property and Casualty and Personal Lines Insurance experience with national carriers
Organized and conducted team meetings, communicated User Requirement Specifications (URS), Functional Design Specifications (FDS), and business requirements to various stakeholder groups
Collaborated with stakeholders, other solution vendors and IT infrastructure teams to ensure application availability and assisted with the day-to-day administration of the applications interfaces
Managed and developed ALIS system life cycle documentation, including Validation Plans, URS, FDS, Testing Protocols (IQ/ OQ/ PQ), User Acceptance Testing (UAT), Traceability Matrix, Validation Reports, SOPs, Change Control Documentation and Risk Assessment Reports
Managed and coordinated all aspects of Computer Systems Validation (CSV) activities as they pertain to Software Development Life Cycle (SDLC), including project planning, developing validation strategies, document development and document reviews
Reported results and project progress to multiple levels of management and stakeholders
Implemented project change control in accordance with requirements, design and system changes
Product Manager
Anant Computing Pvt. Ltd.
01.2016 - 03.2017
Driven end-to-end program from planning, product design, resource & task scheduling, project execution, implementation planning, deployment, and reporting
Ensured products met or exceeded client expectations
Excelled at gathering feedback and requirements; communicating needed changes to the development team; and overseeing seamless, high-quality rollouts to on-time and on-budget conclusions
Developed a deep understanding of the business objectives of internal and external stakeholders; evangelized the product vision and built trust by maintaining an accurate and achievable roadmap
Interfacing with teams regarding quality assurance goals, set up definitions and processes for test phases including Product test, integration test, system test, and User Acceptance Test (UAT)
Coordinate and manage code releases
Sr. Analyst
Bayer Crop Science
09.2014 - 12.2015
Involved in all phases of the project lifecycle (from concept and requirements through launch and support) for two cutting-edge, Web-based editorial systems within an agile development environment
Contributed to successful closure of projects, with applications released on time and under budget
Assisted PM in maintaining project schedules, work breakdown structures (WBS), issue/decision logs, meeting summaries and status reports to ensure effective, ongoing communications across all team members
Designed tools, reports, charts and graphs for senior management to provide ongoing, at-a-glance summaries of project status and application prototype performance
Collaborated effectively with project, product and program managers to ensure project deliverables remained on track and aligned with business goals and expectations
Analyzed product portfolio data to identify areas for improvement and assisted PMs in implementing the improvements
Contributed to an innovative solution that resolved problematic GUI and compatibility issues without compromising release readiness, budget or deadline
Software Developer
Innomedia Technologies
05.2003 - 11.2005
Company Overview: (Acquired by Reliance Communications)
Developed remote controller software having two-way communication for Set Top box with In-Application programming for auto software updates in C with KEIL cross compiler
Key development included in developing the communication module, key board interface and LCD Module for the remote
Essayed a major role in creating and implementing design changes that increased efficiency of the product and the systems
Design Reviews and Documentation: record designs, simulation results, and test results in an organized manner that can be shared and communicated with others
Conduct formal design reviews on a regular basis
Played an active role as the customer and developer interface
(Acquired by Reliance Communications)
Education
B. Tech - Electronics and Communications Engineering
Senior Consultant (Talent Acquisition) at Capgemini Technology Services India LimitedSenior Consultant (Talent Acquisition) at Capgemini Technology Services India Limited