Jahnavi U
Tumakuru
Summary
Friendly, Diligent and dedicated with Excellent interpersonal and communication skills. Dynamic and determined with exceptional leadership qualities.
Highly committed with hardworking mentality. Committed to creating a positive work environment through effective mentoring and coaching.
Overview
7
7
years of professional experience
Work History
Personal Secretary
Shridevi Institute of Medical Sciences and Research Hospital
Tumakuru
11.2023 - Current
- Coordinated communication between departments; distributed mail internally.
- Scheduled appointments with clients and vendors, as needed.
- Assisted in the preparation of presentations for clients or management staff.
- Provided administrative support to executive team members as requested.
- Answered phone calls and emails promptly, providing accurate information to callers.
- Updated contact lists with new client information as received.
- Developed organizational procedures to improve efficiency in daily operations.
- Maintained filing systems for confidential documents and records.
- Proofread documents prior to submission for accuracy.
- Supported departmental needs as required.
- Prepared agendas and made arrangements for board meetings and other events.
- Maintained a professional appearance at all times while representing company interests.
- Monitored incoming correspondence.
- Compiled reports, created spreadsheets, and tracked budgets.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
- Composed, edited and typed complex memos and reports with job-related software.
- Drove customer feedback to deliver information to management for corrective action.
- Sorted and distributed incoming faxes, letters and emails for office distribution.
- Handled incoming calls and directed callers to appropriate department or employee.
- Responded to customer issues to provide immediate resolution and improve retention.
- Ordered supplies when necessary; tracked inventory levels to ensure sufficient stock on hand.
- Managed multiple calendars simultaneously.
Business Development Manager
Wintrans Consultancy Private Limited
02.2023 - 09.2023
- Developed process to analyze customer feedback to incorporate insights into product development strategies.
- Implemented systems and procedures to increase sales.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Established key performance indicators to track and analyze business progress and adjust strategies accordingly.
- Managing Customer Support Team.
- Handling B2B Customers.
- Generating Reports and Performance Evaluation of executives.
- Driving Support team to increase productivity and Push more sales
Business Expansion - Deputy Manager
Wickedride Adventure Services Pvt Ltd
05.2022 - 01.2023
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Reached out to potential customers via telephone, email and in-person inquiries.
- Created reports detailing business development activities.
- Collected data to perform business needs analysis.
- Development and implementation of the processes.
- Proper Key accounting activities.
- Streamlined operations by delivering recommendations for knowledge-base processes and procedures.
- Worked with existing customers to increase purchases of products and services.
- Closure of dealerships.
- Implementation of post closure processes and managing due diligence.
- coordination with clients and dealers for the long run relationships.
- Maintained, documented and presented progress reports to leaders.
- Created reports and analyzed and interpreted data.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Analyzed and reported performance data, translating findings into practical improvement actions.
- Functioned as point of contact for project administrators and managers focused on timely and successful completion of full lifecycles of assigned projects.
Business Expansion - Asst. Key Accounts Manager
Wickedride Adventure Services Pvt Ltd
05.2019 - 04.2022
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Maintained energy and enthusiasm in fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Maintained excellent attendance record, consistently arriving to work on time.
- Exceeded goals through effective task prioritization and great work ethic.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Business Development Executive
Wickedride Adventure Services Pvt Ltd
11.2018 - 04.2019
- Implementations for aggregation
- One POC between the management and the clients
- Developed and executed strategic initiatives to implement key changes and improvements in business development and sales programs.
- Defined and integrated roles, responsibilities and processes for business team and data management organization.
- Developed comparison tables of products and services by researching product pricing, ratings and performance.
Education
Bachelor of Science - Electronics And Communication
SSCASCW
Tumakuru05.2019
PUC - PCME
Soundarya Composite PU College
Bengaluru05.2013
SSLC -
St.Marks English School
Bengaluru04.2011
MBA - Human Resource And Marketing(Persuing)
Shridevi Institute of Engineering And Technology
TumakuruSkills
- Operational Efficiency
- Task Delegation
- Process and Procedure Development
- Managing Operations and Efficiency
- Scheduling and Coordinating
- Performance Improvement
- Administration and Reporting
- Daily Logs
- Customer Loyalty
- Staff Management
- Client Relationship-Building
- Team Collaboration
- Team Leadership
- Mentoring
- Data Collation
- Departmental Relationships
- Constructive Feedback
- Employee Coaching and Motivation
- Performance Tracking and Evaluations
- Calendar management
- Document preparation
- Data entry
- Report generation
- Time management
- Taking minutes
- Process improvement
- Confidentiality maintenance
- Appointment scheduling
- Travel arrangement
- Calendar updating
- Meeting coordination
- Meeting support
- Maintaining schedules
- Appointment coordination
- Scheduling and calendar management
- Administrative support
- Set appointments
- Meeting planning
Additional Information
Name: Jahnavi U
Mother Name: Sukanya S
Father Name: Umesh N
Marital Status : Unmarried
City: Bengaluru
Timeline
Personal Secretary
Shridevi Institute of Medical Sciences and Research Hospital
11.2023 - Current
Business Development Manager
Wintrans Consultancy Private Limited
02.2023 - 09.2023
Business Expansion - Deputy Manager
Wickedride Adventure Services Pvt Ltd
05.2022 - 01.2023
Business Expansion - Asst. Key Accounts Manager
Wickedride Adventure Services Pvt Ltd
05.2019 - 04.2022
Business Development Executive
Wickedride Adventure Services Pvt Ltd
11.2018 - 04.2019
Bachelor of Science - Electronics And Communication
SSCASCW
PUC - PCME
Soundarya Composite PU College
SSLC -
St.Marks English School
MBA - Human Resource And Marketing(Persuing)
Shridevi Institute of Engineering And Technology
Similar Profiles
SUMA KULKARNISUMA KULKARNI
Psychiatrist (Senior Registrar) at WHITE OAK MEDICAL CENTREPsychiatrist (Senior Registrar) at WHITE OAK MEDICAL CENTRE
Sanjana MSanjana M
Practice Nurse at Shridevi Institute of Medical Sciences & HospitalPractice Nurse at Shridevi Institute of Medical Sciences & Hospital
K. Pranav GopalK. Pranav Gopal
Jr. Resident at Shridevi Institute of Medical SciencesJr. Resident at Shridevi Institute of Medical Sciences
SHASHIDHAR D VSHASHIDHAR D V
Senior Accountant at Vasista and HarshiniSenior Accountant at Vasista and Harshini
T G AKSHATHAT G AKSHATHA
Assistant Training and Placement Officer at Channabasaveshwara Institute Of TechnologyAssistant Training and Placement Officer at Channabasaveshwara Institute Of Technology