Summary
Overview
Work History
Education
Skills
Personal Information
Certification
Selected Solution Experience
Timeline
Generic

Jahnu Borah

Guwahati

Summary

Technology professional with 15+ years of experience across enterprise applications, PeopleSoft, Oracle databases, cloud environments and modern SaaS engineering. Hands-on experience designing and building production-oriented business applications using Flutter, Python, Node.js/Express.js and PostgreSQL, including BYNOQ, a multi-tenant restaurant operating platform spanning POS, KOT, KDS, QSR, analytics, inventory and operational workflows. Strong background in enterprise integration, APIs, databases, cloud deployment, offline-first architecture, RBAC, production support and technical leadership. Positioning for AI Solutions Architecture, GenAI application architecture, AI integration, AI automation and AI adoption roles. Targeting roles where enterprise systems, SaaS architecture, APIs, cloud platforms and modern GenAI capabilities intersect — particularly AI Solutions Architecture, GenAI integration, AI automation and enterprise AI modernization.

Overview

1
1
Certification
15
15
years of professional experience

Work History

Independent Software Engineer – SaaS & Application Development

Freelance / Independent Projects
01.2025 - 08.2026
  • Designed and developed BYNOQ, a multi-tenant restaurant SaaS platform using Flutter, Node.js/Express.js and PostgreSQL, covering POS, KOT, table/session management, customer feedback, loyalty, analytics, inventory and restaurant operations.
  • Architected workflows for table lifecycle, waiter assignment, order/KOT states, billing timing, feedback, outlet-level data isolation and role-based access.
  • Designed an offline-first architecture using local SQLite persistence with controlled synchronization to PostgreSQL.
  • Designed inventory workflows covering SKU generation, barcode operations and billing-linked stock deduction; developed analytics covering ratings, sentiment, keywords, trends, repeat customers and operational insights.
  • Worked end-to-end across REST APIs, database design, application architecture, UI/UX workflows, testing, deployment, monitoring and production troubleshooting.
  • Built a Python-based automated trading application using the Upstox platform for a private client, implementing configurable entry/exit, target and stop-loss rules and production issue resolution.

Technology / PeopleSoft Technical Lead

Kydryl
11.2021 - 01.2025
  • Managed and monitored enterprise applications hosted across Microsoft Azure and AWS for a US-based real-estate enterprise.
  • Used Datadog for application monitoring, operational visibility and troubleshooting across production environments.
  • Supported end-to-end PeopleSoft administration and acted as a technical lead across 21 customer accounts, handling incidents, technical issues, escalations and customer requests.
  • Contributed to process improvements, technical knowledge sharing and team development.

PeopleSoft Administrator

IBM
Bangalore
09.2015 - 11.2021
  • Supported PeopleSoft 9.1 and 9.2 environments, including PeopleTools installation, environment setup/configuration and PUM, PRP and PeopleTools patching across development, testing and QA.
  • Performed Oracle PSU, Tax Update, WebLogic and Tuxedo patching and supported Elasticsearch administration.
  • Administered PeopleSoft Integration Broker and supported integrations between PeopleSoft applications.
  • Performed database refreshes and post-refresh customization activities; supported Oracle backup and refresh operations using RMAN and TSM.
  • Troubleshot Severity-1 production incidents and developed shell scripts to automate environment synchronization.

Software Engineer – PeopleSoft Global Support

Oracle
Hyderabad
05.2014 - 08.2015
  • Provided global customer support for Integration Broker, Application Engine, Mobile Application Platform, COBOL and SMTP/Workflow.
  • Troubleshot end-to-end PeopleSoft issues using Oracle Diagnostic Methodology and handled severity-based customer incidents.
  • Created 30 PeopleSoft knowledge-management documents to improve technical support and knowledge sharing.

PeopleSoft Admin / DBA

ContinuServe Softtech India Pvt. Ltd.
Bangalore
04.2011 - 04.2014
  • Performed PeopleSoft upgrades, new environment setup, production migrations and standby/disaster-recovery setup.
  • Administered Oracle and Microsoft SQL Server databases supporting enterprise applications and performed SQL performance tuning.
  • Migrated approximately 445 GB of archive-table data using BCP and SSIS during an upgrade/performance-improvement initiative.
  • Developed Windows batch scripts to automate Oracle database refresh processes and supported Tidal Scheduler activities.

Education

B.E. - Computer Science

Priyadarshini Institute of Engineering & Technology
01-2010

Skills

  • AI / GenAI solution architecture
  • Enterprise AI integration
  • AI workflow & automation
  • LLM application architecture
  • RAG-ready application design
  • API / tool integration
  • SaaS & multi-tenant architecture
  • REST API development
  • Offline-first systems
  • RBAC & data isolation
  • Python / Dart / Flutter
  • Nodejs / Expressjs
  • PostgreSQL / SQLite
  • Oracle / MS SQL Server
  • AWS / Microsoft Azure
  • Git / GitHub
  • Datadog
  • Vercel / Render / Firebase
  • PeopleSoft PeopleTools
  • PLA / Web / App / Scheduler
  • Integration Broker
  • Application Designer / Data Mover / App Engine
  • WebLogic / Tuxedo
  • PUM / PRP / patching
  • Oracle database administration
  • SQL performance tuning
  • Linux / AIX / Solaris / Windows
  • REST APIs
  • Database design
  • Offline-first persistence
  • Data synchronization
  • Role-based access
  • Multi-tenant isolation
  • Production troubleshooting
  • Cloud deployment
  • Business workflow design
  • AI Solutions Architect
  • GenAI Solutions Architect
  • AI Integration Architect
  • Enterprise AI Architect
  • AI Automation Architect
  • AI Adoption / Implementation
  • AI Solutions Consultant

Personal Information

Title: AI SOLUTIONS ARCHITECT | GENAI & ENTERPRISE INTEGRATION

Certification

AWS Certified Cloud Practitioner, Microsoft Certified: Azure Fundamentals (AZ-900), Microsoft Certified: Azure Administrator Associate, Datadog Fundamentals

Selected Solution Experience

  • BYNOQ – SaaS Restaurant Operating System, Independent Software Engineering | 2025 – Present, Designed and developed a multi-tenant restaurant SaaS platform using Flutter, Node.js/Express.js and PostgreSQL., Built POS, KOT, table/session management, feedback, loyalty, analytics, inventory and QSR workflows, Designed offline-first synchronization, role-based controls and outlet-level data isolation for unreliable-network environments., Extended the platform with KDS, token management, customer-facing token display and Kitchen Announcement System (KAS).
  • BYNOQ – AI-Ready Business Platform, Product Architecture & Engineering | 2025 – Present, Built a real-world SaaS platform that can support future AI copilots and agentic workflows through APIs, structured business data, analytics and operational tools., Domain coverage includes restaurant sales, orders, inventory, customer feedback, loyalty, staff workflows, QSR operations and operational issues., Architecture provides a practical foundation for RAG, tool calling and business-process agents without requiring the AI layer to replace the existing application., Automated Trading Application, Python / Brokerage API | 2025 – Present, Developed a Python application integrated with a brokerage API, implementing configurable trading rules, automated execution logic, testing and production troubleshooting.

Timeline

Independent Software Engineer – SaaS & Application Development

Freelance / Independent Projects
01.2025 - 08.2026

Technology / PeopleSoft Technical Lead

Kydryl
11.2021 - 01.2025

PeopleSoft Administrator

IBM
09.2015 - 11.2021

Software Engineer – PeopleSoft Global Support

Oracle
05.2014 - 08.2015

PeopleSoft Admin / DBA

ContinuServe Softtech India Pvt. Ltd.
04.2011 - 04.2014

B.E. - Computer Science

Priyadarshini Institute of Engineering & Technology
Jahnu Borah