Accomplished outsourcing expert with more than 13 years of experience in Affiliate Management & Financials, Branch Governance, Operational Excellence, Insurance, and Prepaid & Credit Card Operations. Recent role as Affiliate Program Manager involved contract execution, stakeholder management, and strict adherence to forecasts and outsourcing governance. Demonstrated expertise in driving operational efficiency and strategic excellence in complex financial environments. Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.