Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

JAI KRISHNA MUNIGALA

Hyderabad

Summary

Seasoned Scrum Master with over 14+ years of solid IT experience with outstanding project planning, execution, monitoring and resource balancing skills with ability to support multiple simultaneous projects in a matrix organizational structure evaluating various solutions and in choosing the best solution that maximizes the ROI. Over 10 years of Agile experience with 4 years of Scrum Master experience including, Agile release planning for multiple Scrum Teams across geography using JIRA, ADO Run and manage portfolio of improvement projects Lead international, cross functional teams in delivering strategic initiatives proven to improve systems, process, and bottom-line results. Implemented strategic objectives and monitored KPI of all Project teams, resulting in KPI success rate of 99% Experienced Scrum Master with a keen ability to understand and build complex system Work directly with other product owners, system engineers, program managers, developers, testers, and customers to define features and technical user stories Experienced at status reporting to the management and clients on status and health of the projects. Involved in release planning meeting and facilitating complete ownership for Production deployments Having good experience in Jira & Azure DevOps (ADO) tool and creating Dashboard for Metrics. Publicizing the team's progress and successes to make sure they are highly visible to product owner / stakeholders. Experienced at removing impediments and shielding team members from interruptions and distractions to maximize productivity. Tracking and managing the time line/deadline/milestones of the project.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Business Analyst

SYNECHRON
03.2023 - Current
  • Interacted with internal customers to understand business needs and translate into requirements and project scope.
  • Designed and developed data pipelines to acquire, clean and process data.
  • Developed and implemented data governance policies and procedures.
  • Developed and maintained data warehouses and data marts to support business operations.
  • Provided technical support for troubleshooting analytics and reporting issues.
  • Generated ad-hoc reports to evaluate specific business requirements.
  • Developed complex dashboard and reporting tools to track business performance metrics.
  • Collaborated with stakeholders to identify business needs and data sources.
  • Implemented business intelligence solutions to increase operational efficiency.

Senior Scrum Master

Capgemini
07.2022 - 01.2023
  • Collaborated with product owners, team members, technologists, and other scrum masters to define solutions and drive progress.
  • Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
  • Partnered with project team members to identify and quickly address problems.

Scrum Master

Accenture
04.2018 - 05.2022
  • Partnered with IT and product leadership to drive and manage the solution development process and ensure the product team understands the direction and vision.
  • Created and maintained the solution vision, roadmap, and backlog of work through the project's life cycle.
  • Coached Agile teams on Lean & DevOps principles and practices.
  • Facilitate sprint planning, daily scrums, retrospectives, stakeholder meetings, and software demonstrations.
  • Protect development team from outside distractions, impediments, or team conflicts, and maintain focus on product backlog project timeline.
  • Educate and reinforce scrum methodology and agile framework to team members and stakeholders.
  • Lead agile teams in the development of regulatory project. Facilitated stand-up meetings, iteration planning, and backlog grooming Presented.
  • Setup effective recurring status meetings with the product, portfolio, and delivery managers.
  • Monitor burndown charts, track progress and maintain velocity statistics using Jira.
  • Manage health of the team by Pulse check.
  • Work with Product Owner to define project scope and objectives.
  • Work effectively with others to remove delivery team roadblocks.
  • Guiding team through continual improvement process.
  • Acted as a servant-leader to core team members with regards to all facets of the Agile/ Scrum framework.
  • Assisted Product Owners in the execution of their respective Agile Projects.

Business Analyst

Microsoft Global Services Ltd
04.2012 - 06.2018
  • Account Management - Continuous client interaction for regular transactions and explore further business opportunities.
  • Reviewing effort and project plan on regular basis and communicating the Dependencies and Risks involved in meeting the SLA and communicating the same internally and to stakeholders to ensure that the risks/issues are identified, tracked and reported to solve in a timely manner.
  • Publishing reports to the LT team includes calculating Occupancy, productivity, Utilization, AHT, Monthly Summary Reviews, C-SAT (customer satisfaction).
  • Developed Business Metrics, baseline the process by Identifying process improvements and training needs for the team.
  • Responsible for managing operations & spearheading process for excelling business targets & service delivery metrics.
  • Track progress of all projects/assignments coming to the team, monitor progress and co-ordinate delivery dates and highlight changes to the project plans.
  • Preparing performance reports of resources to review Productivity and the quality of the reports.
  • Creating SharePoint Portal and updating the existing portal regarding the requests received on contents of a portal page.
  • Interacted with internal customers to understand business needs and translate into requirements and project scope.
  • Coached teams in Agile practices and provided necessary training to create positive mindset to Agile methodologies.
  • Planned Agile best practices and encouraged team cohesion, overcoming impediments, and hurdles to productivity.

Education

Bachelor of Arts -

Sardar Vallabai Patel Degree Collage
01-2003

Skills

  • Project Management Tools & Methodologies
  • Project Management
  • Budgeting & Risk Management
  • Resource Planning
  • Stakeholder Management
  • Scheduling and Budgeting
  • Collaborative leader
  • Process Improvements
  • Strategic Planning
  • Excel reporting
  • Agile Methodologies
  • Agile Product Owner
  • Scrum
  • Programming & Tools
  • SQL Server
  • Power BI
  • Feasibility analysis
  • Work flow planning
  • Project tracking

Certification

  • Certified Scrum Master (CSM), 08/18
  • Certified Scrum Product Owner (CSPO), 08/22

Timeline

Business Analyst

SYNECHRON
03.2023 - Current

Senior Scrum Master

Capgemini
07.2022 - 01.2023

Scrum Master

Accenture
04.2018 - 05.2022

Business Analyst

Microsoft Global Services Ltd
04.2012 - 06.2018

Bachelor of Arts -

Sardar Vallabai Patel Degree Collage

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JAI KRISHNA MUNIGALA