Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Jai Singh

Jai Singh

Digital Solution Specialist
Pune

Summary

· Digital Solution Specialist with a consistent 16-year track-record of delivering solutions that optimize efficiency to improve processes and performance for medium to large sized enterprise projects of moderate to high complexity and risk in a fast-paced, hybrid environment.

· Proven ability to learn and adapt quickly, collaborate with key sponsors and stakeholders, mobilize, and motivate diverse teams, guide project direction and approach, execute with limited or ambiguous information, and drive initiatives that streamline operations, cut costs, and mitigate risks.

· Effective collaborator who engages both technical and business stakeholders to define needs and align technological initiatives with broader company objectives.

· Demonstrated success managing large complex digital transformation programs/projects utilizing multiple delivery methods (Agile, Waterfall, SCRUM, Kanban) and across multiple technology stacks (Java, .NET, Mainframe).

· Organized and diligent servant leader with history of enabling clients to adopt best practices in systems and processes and demonstrated capacity to steer high-priority projects from planning, schedule development and maintenance, resource tracking, risk management, compliance and governance, communications management, status reporting, quality management to vendor management.

Overview

16
16
years of professional experience
4
4
years of post-secondary education
5
5
Certificates

Work History

Digital Solution Specialist / Sr. Project Manager

Infosys Ltd
Pune
01.2020 - Current
  • Responsible for guiding Engineering team in Agile best practices by facilitating ceremonies, analyzing sprint metrics, and working to increase efficiency and productivity by focusing on continuous process improvements.
  • Led Scrum teams to build applications, dashboards and DevOps implementation.
  • Utilized strong organizational and facilitation skills to lead teams to prioritize and execute task following scrum and Kanban process
  • Managed complex programs with multiple cross-team integration points.
  • Responsible for effective collaboration, facilitation, and leadership of IT teams.
  • Applied context sensitive best practices, fostering highly adaptive and dynamic environment.
  • Enabled delivery and overall implementation of Enterprise-level releases with highest quality.
  • Managed overall implementation across releases and communicate progress to Tech Program Managers and/or Program Manager.

Project Manager

Infosys Ltd
Pune
08.2014 - 12.2019
  • Lead scrum and waterfall application development projects for Consumer Debit Cards, Payments and Deposits digital team in Payments and Consumer and SB space
  • Managed Agile teams work with Jira and Rally to track Sprint details, user story creation, epics, and dependencies
  • Tracked project financials, resource forecasting, budget estimates, and actual spending to adhere to initial and final budgets
  • Established automation testing framework for Mainframe and DataStage applications using HP UFT
  • Established automation testing framework for UI and backend application using Parasoft SOAtest
  • Lead program for access provisioning automation across multiple applications from varied tech stacks (Java, .NET, Mainframe, etc.)

Technology Lead

Infosys Ltd
Charlotte
01.2011 - 08.2014
  • Participate in business and system requirements sessions to translate business requirements to application design
  • Performed test lead activities for ATM and POS Settlement project, involving customer posting and switch settlement
  • Instrumental in setup of team with oversight for creating baseline for processes in place, including batch and test automation
  • Prepared design documents and coordinated with offshore team for coding and testing practices
  • Coordination in waterfall and agile methodologies as well as estimation, forecasting and allocations

Technology Analyst

Infosys Ltd
Charlotte
12.2008 - 12.2010
  • Perform minor enhancement and L3 support for BASE24 based authorization product for debit card processing
  • Perform performance optimizations on Tandem systems
  • Assisted in development and deployment of enhancements in Tandem systems.

Technology Analyst

Infosys Ltd
Charlotte
11.2007 - 11.2008
  • Onsite coordinator for ATM and POS settlement-based applications.
  • Perform major and minor enhancements for mainframe-based applications.
  • Identify and provide improvement ideas in terms of automation or process improvement to reduce manual effort and CPU time.

Software Engineer

Infosys Ltd
Pune
11.2005 - 11.2007
  • Delivered programming solutions for a major US Bank
  • Executed major and minor enhancements for Mainframe based application in debit card settlement domain
  • Anchored defect prevention and collated project metrics
  • Responsible for L3 production support for highly critical batch application which required technical resolution within an hour
  • Triaging of issues with multiple partners and application managers.

Education

B. E. - Electronics Engineering

Mumbai University
Mumbai
09.2001 - 05.2005

Skills

Strong understanding of design and development of mainframe-based applications and technologies

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Certification

Certified SAFe Agilist

Timeline

Digital Solution Specialist / Sr. Project Manager

Infosys Ltd
01.2020 - Current

Project Manager

Infosys Ltd
08.2014 - 12.2019

Technology Lead

Infosys Ltd
01.2011 - 08.2014

Technology Analyst

Infosys Ltd
12.2008 - 12.2010

Technology Analyst

Infosys Ltd
11.2007 - 11.2008

Software Engineer

Infosys Ltd
11.2005 - 11.2007

B. E. - Electronics Engineering

Mumbai University
09.2001 - 05.2005
Jai SinghDigital Solution Specialist