Dancing and art
Jaichitra N
HR And Administration
Bangalore
Summary
Enthusiastic Senior Operations Manager offering 10+ years background overseeing production of HR and Administration in IT industry. Polished in chalking out operational systems, People Management, processes, examining financial data and conducting quality control checks. Ready to tackle new challenges and build success with exciting organization.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
6
6
Languages
Work History
Senior Operations Manager
Cerner Healthcare Solutions Pvt Ltd
Bangalore
2013.11 - 2020.09
- Contributed to annual performance appraisals by working with supervisors to achieve consistency and compliance with established procedures.
- Conducted workplace compliance training to reduce liability risks and operate effectively.
- Conducted on-boarding sessions for new joiners and facilitate pre and post onboarding process
- Educate candidates about the overview of the organization, work culture, benefits, safety/security procedures, available trainings, benefits, social-media activities and events
- Maintain reports on a regular basis and special reports on request identify issues and recommend actions
- Ensure that the candidate has a great experience from the time of interview to joining and post that.
- Maintained work structure by updating job requirements and job descriptions for positions.
- Launched HR strategies, practices, benefits and compensation policies to drive departmental and business objectives
- Completed projects on time and under budget while resolving complex issues for senior leaders.
- Provided troubleshooting and technical assistance
- Partnered with senior leadership to establish and develop corporate and HR policies and procedures.
- Planned and managed recruitment activities for new hires using strategic personnel, staffing and position management practices.
- Delivered consultative services and recruited qualified and diversified candidates for employment.
- Advocated for staff members and counsel supervisors to identify and resolve conflicts.
- Liaised between management and employees to deliver conflict resolution, alleviate problems and interpret compensation and benefits policies.
- Reviewed and screened applicant resumes to identify qualified candidates.
- Performed budget analysis to control expenditures and predict future budget needs.
- Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
- Conserved time and improved workflows by handling special projects and emergency solutions.
- Performed timely project management within budget constraints for issues regarding executive leadership.
- Improved customer service rankings by quickly resolving issues to improve overall satisfaction.
- Oversaw and managed hiring process and assisted human resources.
Senior Administrative Executive
Sabre Travel Technologies Pvt Ltd
Bangalore
2009.01 - 2012.04
- Provided administrative support to clients internally and supported needs for materials organization.
- Acted as backup for other administrative assistants by providing task support and adapting to individual needs.
- Maintained protocol throughout routine work days and special events.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Categorized and securely processed sensitive documents with information of deeply personal nature or corporate sensitivity.
- Coordinated training for new team members, overseeing onboarding details and designing framework for future acquisitions.
- Arranged business travel details for company executives on moment's notice.
- Identified communication channels to set roadmap to distribute information.
- Created and updated records and files to maintain document compliance.
Education
MBA - Marketing
IGNOU
Bangalore 2005.06 - 2008.05
Post Graduation Diploma in HR -
Karnataka Open University
Bangalore 2002.01 - 2003.06
Skills
Talent Acquisition
undefinedAccomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved efficiency by introducing Intranet portals for providing onboarding information to employees.
- Supervised team of 8+ staff members - Pan India
- Collaborated with Engineering team to develop Software for Administration Services
Interests
Winner of Internal awards for good performance
Recived NoTT awards multiple time for best performance in project
India administrator team won the Best Employee award under my supervision
Timeline
Senior Operations Manager
Cerner Healthcare Solutions Pvt Ltd
2013.11 - 2020.09
Senior Administrative Executive
Sabre Travel Technologies Pvt Ltd
2009.01 - 2012.04
MBA - Marketing
IGNOU
2005.06 - 2008.05
Post Graduation Diploma in HR -
Karnataka Open University
2002.01 - 2003.06
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