Jaiden Harmon
Valparaiso
Summary
Disciplined and dependable criminal justice graduate with 5+ years of customer-facing experience in high-pressure environments. Proven ability to remain calm under stress, follow procedures, and communicate effectively with diverse populations. Collegiate athlete recognized for leadership, accountability, and physical readiness. Seeking a law enforcement position emphasizing integrity, public service, and professionalism.
Overview
7
7
years of professional experience
Work History
Customer Service Associate
Home Depot
04.2022 - Current
- Delivered customer service in a fast-paced retail environment while enforcing company policies
- Used internal computer systems for transactions, inventory checks, and issue resolution
- Maintained professionalism during conflict resolution and high-stress interactions
- Demonstrated reliability through consistent attendance and cross-department adaptability
Cook / Cashier / Customer Service
Buffalo Wild Wings
03.2020 - 04.2022
- Balanced food preparation and customer service during high-volume shifts
- Communicated with team members to ensure accuracy, safety, and efficiency
- Managed cash handling and point-of-sale systems with accuracy
- Maintained composure in loud, high-pressure environments
Cook
McDonald's
05.2019 - 03.2020
- Followed strict safety procedures and food preparation standards
- Worked efficiently as part of a team in a fast-paced setting
- Developed discipline, time management, and accountability
Education
Bachelor of Science - Criminal Justice
Indiana University Northwest
01.2025
High School Diploma - Honors
Portage High School
01.2021
Skills
- Public interaction & conflict de-escalation
- Procedure compliance & attention to detail
- Report accuracy
- Computer systems & POS software
- Team-based operations
- Physical endurance & mental resilience
Timeline
Customer Service Associate
Home Depot
04.2022 - Current
Cook / Cashier / Customer Service
Buffalo Wild Wings
03.2020 - 04.2022
Cook
McDonald's
05.2019 - 03.2020
Bachelor of Science - Criminal Justice
Indiana University Northwest
High School Diploma - Honors
Portage High School