Summary
Overview
Work History
Education
Skills
Certification
Interests
Accomplishments
Personal Details
Timeline
Generic
Jaidip Fakira Pawar

Jaidip Fakira Pawar

Banking and finance operations
Kharghar

Summary

Operations professional prepared for role with strong expertise in banking and finance. Skilled in process optimization, risk management, and regulatory compliance, ensuring operational excellence. Focused on team collaboration and achieving results, adaptable to changing needs and consistently reliable. Proven ability to drive efficiency and support organizational goals.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Manager Collection Strategy

SMFG India credit LTD.
Mumbai
02.2024 - Current
  • Implementing new technologies to streamline operations ensuring timely payments to collection vendors, and improve customer service.
  • Tracking of settlements in loans of urban, digital and Rural portfolio.
  • Initiating new projects that will result in increased productivity eliminating manual work.
  • Creating training modules and documentation to train staff.
  • Computation of flow and recovery payouts for Urban and rural portfolio for products like TW, PL, SG, DIGITAL and FE.
  • Managing secretarial, Nodal, RBI and CEO escalations from customer regarding service-related issue.

Deputy Manager

ICICI Bank LTD.
Mumbai
04.2019 - 01.2024
  • Channel Payout:
  • Computation and disbursement of payouts to PAN India vendors working as recovery agencies for Auto loan, Home loan, personal loan, two wheeler loan etc.
  • Computation of payout of call centers (Aegis/Genpact/Karvy/Teleperformance/OPOS).
  • Automation of payouts through inhouse applications such as SAS, Smart pay , based on the study of complexity and feasibility.
  • Liaising with business team and vendors like Wipro, Tech process for automation of payout process.
  • Preparing SOPs of different payouts as per the requirements from compliance.
  • Vendor Management:
  • Identification and sourcing of third party vendor.
  • Due diligence and preparing contractual agreement.
  • Security assessment and background check.
  • Financial assessment and evaluation of vendor policies and procedures.
  • Selection and onboarding of the vendor as per the requirements.
  • Ongoing monitoring and risk management.
  • Reporting and communication.
  • Periodic review and renewal of services.
  • Service termination and offboarding.
  • Vendor audit (Second party audit):
  • Conducted security assessments of systems and applications to identify vulnerabilities and risks.
  • Documented findings and created reports with recommendations for remediation.
  • Implemented security controls to mitigate risks and vulnerabilities.
  • Performed risk assessments on all company assets, including computer systems and physical locations to identify potential security risks.
  • Created detailed documentation of findings from each audit or assessment using proper controls and procedures (i.e., ISO 27001).
  • Conducted penetration testing of the company’s network infrastructure to uncover vulnerabilities in system configurations.

Assistant Manager

ICICI Bank LTD.
Mumbai
04.2016 - 04.2019
  • Dealer Funding:
  • Ensure timely disbursement of loans under overdraft facility to two wheeler/four wheeler/farm equipment dealers to purchase inventory from manufacturer.
  • Resolving queries regarding overdue and interest calculation.
  • Limit setting in the system for the overdraft facility sanctioned to the dealer.
  • Liaise with business and technology to study new system i.e. /DDFS (Dynamic dealer funding system) to automate the process of disbursement, limit setting and A/c. opening.
  • Drafting operating guidelines in accordance with the PAC, SOX and compliance.

Senior Officer

ICICI Bank LTD.
Mumbai
04.2007 - 04.2016
  • MIS & Regulatory reporting team
  • India Direct Banking (b2-Branchfree Banking):
  • The product is an online savings account was launched in year 2008 to cater to retails customers. As part of operations team carried out UAT of the product in co-ordination with business and technology.
  • UAT included testing of online transactions such as fund transfer, RTGS, tracking and resolution of service requests. Creation and maintenance of different masters in direct banking tracker. Creating different SR types as and when required.

Education

Correspondence International MBA - Finance

United Business Institutes
01.2012

Post Graduate diploma - Banking Operations

NIIT IFBI
07-2007

Post Graduate diploma - Business Finance

ICFAI
01.2006

Bachelor of Engineering - Production

MIT
Aurangabad, MH
06-2003

Skills

Team leadership

Banking & finance Operations management

Strategic planning

Decision-making

Certification

Have successfully completed CQI IRCA certified ISO 27001:2022 lead auditor information security management systems training course from Intertek Mumbai.

Interests

Music, Reading, Sports etc

Accomplishments

  • Received “Certificate of Recognition” for going above and beyond category in limit setting in i-core system.
  • Received “Special Prize” in the process excellence awards 2008-2009 for large improvement projects in process category in ICICI Quality awards.
  • Received “Quest for excellence” award for successfully completing automation of call center payout in September- 2016.
  • Have successfully completed CQI-IRCA certified ISO 27001:2022 lead auditor information security management systems training course in December -2023.

Personal Details

  • Date of Birth: 21st Oct 1980.
  • Marital Status: Married.

Timeline

Manager Collection Strategy

SMFG India credit LTD.
02.2024 - Current

Deputy Manager

ICICI Bank LTD.
04.2019 - 01.2024

Assistant Manager

ICICI Bank LTD.
04.2016 - 04.2019

Senior Officer

ICICI Bank LTD.
04.2007 - 04.2016

Post Graduate diploma - Business Finance

ICFAI

Correspondence International MBA - Finance

United Business Institutes

Post Graduate diploma - Banking Operations

NIIT IFBI

Bachelor of Engineering - Production

MIT
Jaidip Fakira PawarBanking and finance operations