Jaiee Zinge

• Assisted with trademark cases and commercial arrangements between makeup brands.
• Assisted with product copyright cases in the beauty and cosmetics industry.
• Helped senior counsels with case research, preparing briefs and organising files.
• Participated in client meetings, offering preliminary advice under supervision.
• Conducted extensive legal research using various databases.

Key Achievement : Contributed to a high profile case by providing research that was instrumental in formulating a winning legal strategy

• Answered phone calls and addressed inquiries regarding services and pricing
• Dealing with clients face to face
• Processing client payments and generating bills
• Resolving customer disputes and stressful situations
• Assisting clients in finding suitable products and services
• Addressing client feedback, concerns and complaints
• Greeted clients warmly upon arrival at the salon reception area.
• Managed appointment scheduling using salon management software effectively.