JAIKUMARI TAPPETA
DOHA, QATAR
Summary
Enthusiastic and customer-focused Sales Assistant seeking to leverage strong interpersonal skills and retail experience to contribute to a dynamic sales team. Dedicated to providing excellent service and driving sales growth while continuously enhancing product knowledge and professional development.
Overview
6
6
years of professional experience
Work History
Sales Assistant
Qatar Duty Free
DOHA
09.2022 - Current
- Company Overview: Qatar Airways
- Provide exceptional customer service and assistance with inquiries and purchases
- Process transactions accurately and efficiently using POS systems
- Promote and upsell products to maximize sales revenue
- Monitor inventory levels and communicate stock requirements
- Assist with promotional activities and sales events
- Adhere to company policies and safety procedures
- Stay updated on product knowledge to effectively assist customers
- Handle customer complaints professionally and escalate issues when necessary
- Qatar Airways
Sales Associate
Mumbai Duty-Free
Mumbai
12.2018 - 06.2022
- Company Overview: Mumbai International Airport
- Assisted passengers with inquiries regarding promotions, offers, and details about luxury products including Liquor, Confectionery, Fragrance, Watches, Electronics, and Accessories
- Provided personalized recommendations based on passengers' preferences and needs, enhancing their shopping experience
- Operated point-of-sale (POS) systems proficiently to process transactions accurately and efficiently
- Demonstrated strong upselling skills by actively promoting add-on products to maximize sales revenue
- Stayed updated on product knowledge and industry trends to effectively communicate features and benefits to customers
- Mumbai International Airport
Education
Diploma - Dialysis Technician
State Board
01-2020
SSLC -
SMES Eng. Med School
Hubli 01-2015
Skills
Experience of working with customers from different cultures and backgrounds
Ability to work under pressure
High level of computer literacy
Ability to work in a team
Multi-tasking and Excellent interpersonal skills
Good team leader
Time management
Problem-solving abilities
Dependable and Punctual
Customer focus
Phone
+974, 31162838
Timeline
Sales Assistant
Qatar Duty Free
09.2022 - Current
Sales Associate
Mumbai Duty-Free
12.2018 - 06.2022
Diploma - Dialysis Technician
State Board
SSLC -
SMES Eng. Med School
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