Jai M Bihani

• Managing Design, Category and Supply Chain As COO for Domestic Business.
• Partnered with cross functions to achieve 3X growth in Flooring business in short span of time.
• Boosted operational efficiency by streamlining processes and implementing cost-saving measures.
• Spearhead the development of new products or services from conception to market launch.
• Strategic planning initiatives for long-term growth and profitability.
• Managed crisis response to minimize potential negative impacts on company.
• Developed and implemented recommendations for service improvement.
• Represented organization at industry conferences and events.
• Shaped solutions and approaches by leveraging trends in customer marketplaces and industries.

• New role of handling category for Domestic Flooring Business got added in the portfolio.
• Spearheaded cross-functional initiatives across departments to achieve business goals for bottom-line profits.
• Aligned organizational objectives with company mission to increase business growth and integrate work strategies.
• Championed change management initiatives in flooring business to ensure smooth transitions during periods of growth.
• Led a cross-functional team to develop and launch a new product line, contributing to significant growth in sales.
• Managed product costing and pricing to safeguard gross margin.

• Additional business role of heading Ecommerce Business for domestic market.
• Movement of D2C platform on Shopify with entire new UI and UX experience.
• 2X business growth during festive season.
• New channels streamlined.
• Hired and managed employees to maximize productivity while training staff on best practices and protocols.

• Grown B2C product portfolio from 34 programs to 100+ programs which resulted GMV growth of 380%
• Current GMV of B2C Business handled is Rs
• 315+ Cr
• Launching of 3000 + SKU's every year with supply planning to be first in the market
• Part of core team in launching mass market brand in Home Textile - 'Welspun'
• This is India's largest brand with reach to 20K + outlets
• First time in India product range developed in home textile like, Anti-Viral and Anti-Bacterial range, Air Purifying range, Easy Stain Release, Bamboo Charcoal, Doormat with 4 years usages warranty, Asthma Friendly Pillows, etc
• Developed range from international suppliers to enhance product portfolio
• Process implementation for product management in flooring business which resultant growth of 230% in monthly run rate within a year
• Implemented product training module and ensuring successful training of 350 front end sales staff every quarter.

• Very short stint with Grofers, separated due to change in policy for developing PL in General Merchandise
• In 9 weeks tenure Hired team, finalized 64 products from Indian manufacturers, travel to China to finalize product range, prepared SOP's for PL sourcing & contract manufacturing and lined up 6 months product launch plan.

• Headed Home Textile, Apparel Accessories, Lingerie and Athleisure categories
• Portfolio contribution to overall business increased by 230% during tenure
• Won award for 4 out of 7 years for highest GM% achievement
• Number of stores grown from 4 to 20
• Ensure localized assortment for all cities with 100% success rate in Home Category
• Prepared Private Label Strategy note for General Merchandise, Ensuring implementation and brought quality management team in place for all General Merchandise categories
• Represented General Merchandise categories for implementation of Discount Generali model of Auchan International, Omni Channel launch and new ERP implementation
• Initiated vendor management cell to improve relation with suppliers and sourcing in India.

• Grown category contribution in overall business from 3.3% to 5.8%
• Started annual contract basis manufacturing to develop private label in Home Textile
• Won annual award for most profitable category award for consecutive two years
• Led 4 people team during TPG takeover process initiation.

Family run business for Distribution and C&F agent based out of Jaipur, Rajasthan.

Network of 700 dealers across Rajasthan and part of neighboring states.

Handled procurement, sales, inventory management, accounting, supply chain.