Summary
Overview
Work History
Education
Skills
Certification
Software
Hobbies
Timeline
Generic

Jaime Ripoco Eboiche

Student
Kharar

Summary

Hardworking, organized and passionate job seeker with strong organizational skills, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2
2
years of professional experience
4
4
Certifications
3
3
Languages

Work History

Booking Agent

Bookviaus
03.2022 - 07.2023
  • Organized detailed travel itineraries for clients, ensuring smooth arrangements for performances and events.
  • Maintained accurate records of all bookings, enabling easy access to information and effective communication among team members.
  • Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
  • Managed and closed reservation calls to increase bookings by maintaining strong knowledge of resort products, services, and facilities.
  • Reviewed and updated customer information to maintain up-to-date records for high-quality service.

Booking Agent

NMV TECHNOLOGIES PVT, LTD
08.2021 - 03.2022
  • Collaborated with staff members to make accurate reservations.
  • Managed and closed reservation calls to increase bookings by maintaining strong knowledge of resort products, services and facilities.
  • Answered incoming phone calls and developed friendly rapport with callers while answering questions, making recommendations and leading conversations to bookings.
  • Managed online booking inquiries and assisted guests and travel partners with questions throughout entire booking cycle.


Education

Bachelor of Computer Applications - Computer Networking

Lovely Professional University
Jalandhar - Delhi, Grand Trunk Rd, Phagwara, Punja
04.2001 -

High School Diploma -

Colegio Santa Teresita
Malabo, Ecuatorial Guinea
04.2001 -

Junior High School -

Colegio Santa Ana
Malabo, Ecuatorial Guinea
04.2001 -

Skills

  • Customer Service
  • Language skills
  • Schedule Creation
  • Data Entry
  • Customer Documentation Review
  • Problem-Solving
  • Effective Communication
  • Self Motivation
  • Teamwork and Collaboration
  • Microsoft Office
  • Travel bookings
  • Upselling and Cross Selling

Certification

Intensive Professional Training Courses in the Modules of: Human Resources Management - Computerized Accounting - Marketing and Sales Techniques.

Software

Microsoft Office

Virtual machine

Cisco packet tracer

Hobbies

  • Cooking
  • Sports
  • Travel
  • Listening Music


Timeline

Booking Agent

Bookviaus
03.2022 - 07.2023

Booking Agent

NMV TECHNOLOGIES PVT, LTD
08.2021 - 03.2022

Introduction to IOT

06-2021

Introduction to Packet Tracer

03-2021

ENGLISH LANGUAGE PROFICIENCY

05-2017

Intensive Professional Training Courses in the Modules of: Human Resources Management - Computerized Accounting - Marketing and Sales Techniques.

05-2014

Bachelor of Computer Applications - Computer Networking

Lovely Professional University
04.2001 -

High School Diploma -

Colegio Santa Teresita
04.2001 -

Junior High School -

Colegio Santa Ana
04.2001 -
Jaime Ripoco EboicheStudent