JAIMIK THAKKAR
Vendor Manager | Procurement Manager | Operations
Ahmedabad,GJ
Summary
As the Vendor Manager at Intelligent Technical Solutions, my PMP credential strengthens my ability to oversee vendor relationships and optimize procurement strategies. My expertise lies in manufacturing process improvement and CRM, where I focus on enhancing value and minimizing risks across operations. At Intelligent Technical Solutions, our team excels in establishing key processes and controls to meet budget expectations and implement strategic visions while promoting standardization and efficiency. By driving expense management functions, I contribute to the company's long-term impact by developing cross-functional relationships and implementing a robust vendor segmentation and rationalization strategy.
Overview
12
12
years of professional experience
9
9
years of post-secondary education
3
3
Languages
Work History
Vendor Manager
Intelligent Technical Solutions
05.2024 - Current
- Vendor selection: Choosing vendors that align with the company's goals
- Contract negotiation: Negotiating terms and conditions with vendors
- Performance evaluation: Monitoring vendor performance based on KPIs, such as quality, communication, and grievance redressal
- Relationship management: Cultivating positive working relationships with vendors
- Documentation: Keeping accurate documentation
- Problem resolution: Resolving issues and problems
- Process streamlining: Streamlining processes related to vendor management
- Compliance: Ensuring compliance with arrangements and cybersecurity risk management policies
- Financial management: Managing financial aspects of vendor management
- Governance: Managing governance aspects of vendor management
- Risk and issue management: Managing risk and issue aspects of vendor management
- Contract deliverables and obligations management: Managing contract deliverables and obligations
Vendor Manager
Cyara
06.2023 - 05.2024
- Leads vendor governance, oversight and performance strategy including trending and reporting KPI's by establishing processes and controls to ensure contract negotiations are accurately planned and implemented in such a way as to enhance value and minimize risk
- Meet budget expectations, resource projections and metrics needed to implement the strategic vision and tactical plans
- Expense management function to promote standardization, controls, and efficiencies for optimizing overall vendor spend
- Make decisions and provide recommendations that have a significant long-term impact on Cyara in conjunction with Senior Leadership
- Develop cross-functional relationships, implement vendor segmentation and rationalization strategy
- Responsible for Vendor planning and supporting materials
- Develop and implement vendor score carding, QBR's and other performance measurements
- Interact with senior leaders of across all departments
- Perform other vendor-related duties and projects as assigned
Procurement Specialist
Spearline
01.2021 - 06.2023
- Engages with providers to realise new installations & upgrades worldwide
- Evaluates and qualifies providers against technical requirements
- Negotiates and finalises terms and conditions for each installation
- Liaises with technical teams during integration/installation/infrastructure upgrade of systems
- Liaise with internal departments to determine their requirements for server infrastructure and voice services globally
- Develop and implement strategies for procuring services and maintaining existing relationships with Spearline's hosting partners and voice service providers
- Acts as the primary point of contact between Spearline and its hosting and voice providers
- Collaborates with key persons to ensure clarity of the specifications and expectations of Spearline
- Identifies and researches potential new providers based on project requirements and initiates business and organization partnerships
- Negotiate contracts, terms and deadlines with vendors and providers to secure advantageous terms
- Monitors and updates relevant departments regarding price fluctuations of services and vendor pricing
- Finalise and process purchase order requests to acquire new services
- Works closely with the COO and CFO to ensure contract terms are favorable to Spearline
- Attend meetings with the CE Team, NOC Team, vendors and providers
- Examine and test existing contracts and nurtures relationships with providers to negotiate the best prices for Spearline
- Perform risk management for supply contracts and agreements
- Control spend and build a culture of long-term saving on procurement costs
- Monitor business trends and service availability to pay the best price for services without sacrificing quality or delivery times
- Research new products and services to meet Spearline's goals
- Assesses total costs of purchases for hosting and voice services
- Reports to the Chief Operations Officer
Operations Manager
GoForTrip
04.2019 - 01.2021
- Manage KPIs and vendors
- Timely delivery updates to the clients
- Managing Operations
- Admin and Payroll
- Help Sales team to achieve the Targets
- Training and development
- Plan as per the customer requirements
- Manage blogs for the website and Translate for Dubai promotion
Planning Manager
Al Rais Group
10.2018 - 04.2019
- Plan and give Target branch wise and person wise
- Help Sales team to achieve their target
- Daily, Weekly and Monthly updates to CEO
- Help CEO for new investments and planning
- Manage blogs for the website and Translate for India promotion
Sr Project coordinator - Translations
S&P Global Market Intelligence
06.2013 - 10.2018
- Possess a strong command on procedures
- Build industry knowledge
- Utilize systems and tools in accordance with S&P best practices
- Provide input and suggestions for new and/or improved collection methods
- Build and maintain relationships with contacts from other departments to actively track information on the covered content sets
- Training & updating teams
- Plan and achieve KPIs
- Taking interviews and Find talent for the department
- Communication with product support team and help the client
- Handling Outsourcing projects based in EU & US
- MemoQ Training and Find new CAT tools which can improvise the overall process
- Using TM (Translation Memory) software to maintain the consistency throughout the domain
Education
Bachelor's degree - Business/Commerce, General
Gujarat University
01.2010 - 12.2013
Power BI - Analysis and Functional Analysis
Udemy Alumni
01.2018 - 12.2018
Project Management Professional (PMP) - Project Management Professional
CYBRARY
01.2017 - 12.2018
Dubai destination course - Tourism and Travel Services Management
TBO
01.2017 - 12.2018
Skills
Strategic negotiation
Timeline
Vendor Manager
Intelligent Technical Solutions
05.2024 - Current
Vendor Manager
Cyara
06.2023 - 05.2024
Procurement Specialist
Spearline
01.2021 - 06.2023
Operations Manager
GoForTrip
04.2019 - 01.2021
Planning Manager
Al Rais Group
10.2018 - 04.2019
Power BI - Analysis and Functional Analysis
Udemy Alumni
01.2018 - 12.2018
Project Management Professional (PMP) - Project Management Professional
CYBRARY
01.2017 - 12.2018
Dubai destination course - Tourism and Travel Services Management
TBO
01.2017 - 12.2018
Sr Project coordinator - Translations
S&P Global Market Intelligence
06.2013 - 10.2018
Bachelor's degree - Business/Commerce, General
Gujarat University
01.2010 - 12.2013
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