Forward-thinking Manager with comprehensive experience implementing new processes and managing and planning innovations. Bringing outstanding problem-solving and abilities paired with in-depth knowledge of policies and procedures. Polished in evaluating employee performance and overseeing key projects.
Got transferred to newly lunched branch Madodhar (Waghodia Gidc Location) in FY 23-24
Achievement
· Qualified for “Malaysia international tour” with delivering pan India highest insurance in Emerging market for FY,22-23.
· Qualified for “Bali international tour” for FY,23-24 .
· Got promoted from Senior manager to AVP before completion of 2 years in bank.
· Arrange CASA growth of Rs.20 Cr. for FY 2022-23.
· Got 4- (Exceeds Expectations) Performance rating for FY 2020-21 and Achiver ratings for FY 22-23 and FY 23-24.
· Compliance and Risk Management:
· Ensure operations, risk control and process adherence at branches
· Ensure RBI audits, inspections
· Maintain branch audit scores
· Ensure Growth in NII (Net Interest Income) for branch
· Increase fee income
Achievement· Got 2- (Exceeds Expectations) Performance rating for FY 2018-19 in just six month.
· Got promoted from small branch to big branch in just one year.
· Achieve incremental targets for CASA, Fixed Deposits and loans, and achieve fee in terms of Mutual Funds, Gold etc.
· Maintain a healthy asset and liability book i.e., Journal Ledger growth
· Ensure wait time within permissible limits as per segmental service approach
· Achieve customer service index scores target
· Compliance and Risk Management:
· Ensure operations, risk control and process adherence at branches
· Maintain branch audit scores
· Ensure Growth in NII (Net Interest Income) for branch
· Increase fee income
Achievement:· Promoted as a Branch manager from Branch Operation Manager in just one year.
· Branch Achieved 7th rank in Gujarat Zone for the year 2017-18
· Managing the banking and investments relationship and responsible for overall growth of Liabilities & Investment business from branch/retail customers
· Develop, manage, and expand customer relationships by providing service level which exceeds client expectations of most important customer segment.
· Identify current and potential relationship with additional revenue potential and grow business
volumes for larger share of customer wallet.
· Sales targets spread across liabilities, retail assets; business banking, forex, cards, investments etc.