Summary
Overview
Work History
Education
Skills
Languages
Achievements Awards
Timeline
Generic
Jain Domis

Jain Domis

Kochi

Summary

Dynamic professional with extensive experience in customer service and team leadership, notably as Assistant Store Manager at Naturals Ice Cream. Proven ability to enhance operational efficiency and train staff effectively. Skilled in time management and inventory control, consistently ensuring high standards of service and compliance with safety regulations.

Overview

6
6
years of professional experience

Work History

Assistant Store Manager

Naturals Ice Cream
Kochi
04.2025 - Current
  • Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
  • Managed day-to-day operations including scheduling shifts, assigning tasks.
  • Trained new employees on store policies, procedures and customer service standards.
  • Ensured compliance with all safety regulations throughout the store premises.
  • Performed regular cycle counts to maintain accuracy of inventory records.

Duty Officer (Team Lead)

PVR Inox Ltd
Kochi
02.2023 - 05.2024
  • Leading the team through daily operations of the cinema while providing stellar customer service
  • Assisting the the duty Manager in Movie Scheduling
  • Staff Training
  • Managing Staff Roster
  • Shift Cash closing and Inventory closing.

Housekeeper

Amruthu Residency
Kochi
08.2019 - 03.2022
  • Making sure the rooms are cleaned and set up as per SOP for guest arrival.
  • Assisting the Housekeeping executive in maintaining the inventory Guest usable amenities.
  • Assisting the guest with any inquiries and requests at housekeeping Desk

Intern

Taj Bekal Resort and Spa
Kasargod
01.2019 - 06.2019
  • Worked in the production department dealing with all the requirements as per the customer order
  • Worked In charge of the service team
  • Properly provided the requirements of the house keeping section
  • Supported IT-enabled services in the Department

Education

BSC Hotel management -

Naipunnya School of Mangement
Alappuzha
06.2019

Higher Secondary - Computer Science

Kochi
05.2016

Skills

  • Time Management
  • Communication Skills
  • Ability to Work in a Team
  • Ability to Work Under Pressure
  • Customer Service

Languages

Highly proficient, Highly proficient

Achievements Awards

  • Selected as Participant for food Festival, SULAIMANI 2K17, Alappuzha, 12/17, Participated in food fest 'SULAIMANI 2K17' Taste of Kozhikode conducted by the Hotel Management Department of Naipunya School of Management Cherthala
  • Selected as Participant for food Festival, MAMBO 2K18, 12/18, Participated in Food Festival 'MAMBO 2K18' Taste of Goa conducted by the Hotel Management Department of Naipunya School of Management Cherthala
  • Selected to Attend, Wine appreciation session, Alappuzha, 12/18, Participated in a Wine appreciation session conducted by SULA WINE Academy

Timeline

Assistant Store Manager

Naturals Ice Cream
04.2025 - Current

Duty Officer (Team Lead)

PVR Inox Ltd
02.2023 - 05.2024

Housekeeper

Amruthu Residency
08.2019 - 03.2022

Intern

Taj Bekal Resort and Spa
01.2019 - 06.2019

BSC Hotel management -

Naipunnya School of Mangement

Higher Secondary - Computer Science

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Jain Domis