Jain Domis
Kochi
Summary
Dynamic professional with extensive experience in customer service and team leadership, notably as Assistant Store Manager at Naturals Ice Cream. Proven ability to enhance operational efficiency and train staff effectively. Skilled in time management and inventory control, consistently ensuring high standards of service and compliance with safety regulations.
Overview
6
6
years of professional experience
Work History
Assistant Store Manager
Naturals Ice Cream
Kochi
04.2025 - Current
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
- Managed day-to-day operations including scheduling shifts, assigning tasks.
- Trained new employees on store policies, procedures and customer service standards.
- Ensured compliance with all safety regulations throughout the store premises.
- Performed regular cycle counts to maintain accuracy of inventory records.
Duty Officer (Team Lead)
PVR Inox Ltd
Kochi
02.2023 - 05.2024
- Leading the team through daily operations of the cinema while providing stellar customer service
- Assisting the the duty Manager in Movie Scheduling
- Staff Training
- Managing Staff Roster
- Shift Cash closing and Inventory closing.
Housekeeper
Amruthu Residency
Kochi
08.2019 - 03.2022
- Making sure the rooms are cleaned and set up as per SOP for guest arrival.
- Assisting the Housekeeping executive in maintaining the inventory Guest usable amenities.
- Assisting the guest with any inquiries and requests at housekeeping Desk
Intern
Taj Bekal Resort and Spa
Kasargod
01.2019 - 06.2019
- Worked in the production department dealing with all the requirements as per the customer order
- Worked In charge of the service team
- Properly provided the requirements of the house keeping section
- Supported IT-enabled services in the Department
Education
BSC Hotel management -
Naipunnya School of Mangement
Alappuzha06.2019
Higher Secondary - Computer Science
Kochi05.2016
Skills
- Time Management
- Communication Skills
- Ability to Work in a Team
- Ability to Work Under Pressure
- Customer Service
Languages
Highly proficient, Highly proficient
Achievements Awards
- Selected as Participant for food Festival, SULAIMANI 2K17, Alappuzha, 12/17, Participated in food fest 'SULAIMANI 2K17' Taste of Kozhikode conducted by the Hotel Management Department of Naipunya School of Management Cherthala
- Selected as Participant for food Festival, MAMBO 2K18, 12/18, Participated in Food Festival 'MAMBO 2K18' Taste of Goa conducted by the Hotel Management Department of Naipunya School of Management Cherthala
- Selected to Attend, Wine appreciation session, Alappuzha, 12/18, Participated in a Wine appreciation session conducted by SULA WINE Academy
Timeline
Assistant Store Manager
Naturals Ice Cream
04.2025 - Current
Duty Officer (Team Lead)
PVR Inox Ltd
02.2023 - 05.2024
Housekeeper
Amruthu Residency
08.2019 - 03.2022
Intern
Taj Bekal Resort and Spa
01.2019 - 06.2019
BSC Hotel management -
Naipunnya School of Mangement
Higher Secondary - Computer Science
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