Jainam Jain
Service Manager
Ahmedabad ,Gujarat
Summary
Dedicated to complete knowledge of company products and services for optimised customer service.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills.
Customer-focused professional with successful 4 -year & 5 months career in HDFC sector.
Dynamic successful applying skills and Skill in business environment.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
5
5
Certifications
3
3
Languages
Work History
Service Delivery Manager
IndusInd Bank
Ahmedabad, Gujarat
06.2023 - Current
- Passionate about learning and committed to continual improvement.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Delivered services to customer locations within specific timeframes.
- Provided professional services and support in a dynamic work environment.
Assistant Manager
HDFC Bank Ltd
Ahmedabad
09.2019 - 12.2023
- Mentored team members to enhance professional development in workplace.
- Developed and maintained strong customer relationships, providing exceptional service and advice.
- Built and maintained portfolio of loans to meet established goals and objectives.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Educated customers on features and benefits of banking products and services.
- Maintained friendly and professional customer interactions.
Education
Post Graduate Diploma - Business Management
Narsee Monjee Institute of Management Studies
Ahmedabad 10.2020 - 05.2022
Bachelor Of Commerce - Accounting And Finance
GLS Bachelor Of Commerce
Ahmedabad 06.2019 - 06.2022
Skills
Self-motivated nature
undefinedAccomplishments
- Awarded "Top personal banker" Award in 2022.
Certification
[General Insurance ], [HDFC ERGO] - [July ke jaanbaaz]
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Service Delivery Manager
IndusInd Bank
06.2023 - Current
Movement of hunger
06-2022
GI Idol
02-2021
Top 50 Rm’s
12-2020
Post Graduate Diploma - Business Management
Narsee Monjee Institute of Management Studies
10.2020 - 05.2022
Super Se Upar By Aditya Birla General Insurance
09-2020
[General Insurance ], [HDFC ERGO] - [July ke jaanbaaz]
07-2020
Assistant Manager
HDFC Bank Ltd
09.2019 - 12.2023
Bachelor Of Commerce - Accounting And Finance
GLS Bachelor Of Commerce
06.2019 - 06.2022
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