Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Work Availability
Timeline
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Jainam Jain

Service Manager
Ahmedabad ,Gujarat

Summary

Dedicated to complete knowledge of company products and services for optimised customer service.

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills.

Customer-focused professional with successful 4 -year & 5 months career in HDFC sector.

Dynamic successful applying skills and Skill in business environment.

Overview

5
5
years of professional experience
5
5
years of post-secondary education
5
5
Certifications
3
3
Languages

Work History

Service Delivery Manager

IndusInd Bank
Ahmedabad, Gujarat
06.2023 - Current
  • Passionate about learning and committed to continual improvement.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Delivered services to customer locations within specific timeframes.
  • Provided professional services and support in a dynamic work environment.

Assistant Manager

HDFC Bank Ltd
Ahmedabad
09.2019 - 12.2023
  • Mentored team members to enhance professional development in workplace.
  • Developed and maintained strong customer relationships, providing exceptional service and advice.
  • Built and maintained portfolio of loans to meet established goals and objectives.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Educated customers on features and benefits of banking products and services.
  • Maintained friendly and professional customer interactions.

Education

Post Graduate Diploma - Business Management

Narsee Monjee Institute of Management Studies
Ahmedabad
10.2020 - 05.2022

Bachelor Of Commerce - Accounting And Finance

GLS Bachelor Of Commerce
Ahmedabad
06.2019 - 06.2022

Skills

Self-motivated nature

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Accomplishments

  • Awarded "Top personal banker" Award in 2022.

Certification

[General Insurance ], [HDFC ERGO] - [July ke jaanbaaz]

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Service Delivery Manager

IndusInd Bank
06.2023 - Current

Movement of hunger

06-2022

GI Idol

02-2021

Top 50 Rm’s

12-2020

Post Graduate Diploma - Business Management

Narsee Monjee Institute of Management Studies
10.2020 - 05.2022

Super Se Upar By Aditya Birla General Insurance

09-2020

[General Insurance ], [HDFC ERGO] - [July ke jaanbaaz]

07-2020

Assistant Manager

HDFC Bank Ltd
09.2019 - 12.2023

Bachelor Of Commerce - Accounting And Finance

GLS Bachelor Of Commerce
06.2019 - 06.2022
Jainam JainService Manager