JAINIK SHAH
Operations & Supply Chain
Pune
Summary
Results-oriented professional with over 10 years of experience in operational excellence and program management across high-growth start-ups. Expertise in driving supply chain optimization, cost reduction, and process improvements, with a proven track record of generating significant revenue through new product and brand launches. Skilled in managing cross-functional teams, enhancing forecast accuracy, and optimizing operational efficiency to deliver measurable business results.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Senior Manager - Supply Chain
REBEL FOODS
05.2021 - Current
- Program Manager for new product and brand launches across Rebel's portfolio, driving annual incremental revenue of ₹120 Cr+
- Reduced supply chain costs from 4.2% to 3.5% by optimizing logistics and executing 4PL commercial negotiations
- Developed real-time automated dashboards for warehouse and kitchen inventory, enhancing planning efficiency and connectivity lead times
- Improved pallet utilization by enhancing forecast accuracy, cutting under-recovery from ₹23L (Oct '22) to under ₹5L (Mar '24) in collaboration with the demand planner
- Worked alongside India COO to validate and streamline the SCM AOP, aligning operational goals
- Minimized kitchen stock-outs by 85% from 1800 to 270 in 9 weeks by analyzing supply gaps and optimizing vendor production and last-mile forecasting
Cluster Manager
SWIGGY
05.2019 - 05.2020
- Led city operations and P&L for Swiggy's own restaurants in Pune across 9 locations with direct reporting of 300+ team members
- Reduced COGS from 39% to 31.5% through improved operational efficiency, vendor negotiations, and menu pricing strategies
- Reduced month-on-month IGCC (instant gratification of customer complaints) from 1.9% to 0.8% by initiating scan & pack process and camera audits
- Reduced average preparation time from 8.7 minutes to 6.7 minutes through better daily forecasting and process improvements
- Achieved 13% savings in electricity costs Pan India by implementing use of HVAC timers
Operations Manager
NESTAWAY TECHNOLOGIES
07.2016 - 04.2019
- Managed zonal operations for co-living spaces along with maintaining property owner relationships
- In addition, also managed the Safety & Security team
- Improved NPS from - 36 to 44 within by analyzing customer pain-points and modifying SOP for pre-move-in process
- Initiated renegotiation of agreements, and successfully reduced minimum guarantee penalty savings of INR 400-450k each month
Product Manager
Travstore Technologies
01.2014 - 10.2015
- Oversaw hotel contracting and development of new destinations
- Spearheaded hotel contracts
- Boosted inventory by 550% over, from a mere 200 to nearly 1, 300 hotels
- Diversified and expanded the company's product offerings from 1 region to 3 regions (Thailand, Dubai, and Singapore)
Education
Bachelor of Commerce -
University of Pune
01-2010
Skills
Program Management
Operations Management
Supply Chain Management
Operational Analytics
P&L Management
Customer Experience (CX)
Process Improvements
Data Analytics
Cross-functional collaboration
Vendor Management
Data analytics
Certification
Operational & Customer Analytics, Wharton School of Business & Coursera
Timeline
Senior Manager - Supply Chain
REBEL FOODS
05.2021 - Current
Cluster Manager
SWIGGY
05.2019 - 05.2020
Operations Manager
NESTAWAY TECHNOLOGIES
07.2016 - 04.2019
Product Manager
Travstore Technologies
01.2014 - 10.2015
Bachelor of Commerce -
University of Pune