Jaipal Singh Rathore
Jaipur
Summary
To pursue a challenging position in a growing hospitality industry that needs innovation, creativity, dedication and that offers opportunities for professional advancement and personal growth.
Overview
5
5
years of professional experience
2
2
Languages
Work History
Operation Partner
Chai Chatkara
08.2023 - 06.2024
- Monitored partner performance and provided feedback on areas of improvement.
- Collaborated with colleagues and support staff to maximize team efficiency.
- Expanded the firm''s clientele through strategic networking and relationship building initiatives.
- Streamlined internal processes, fostering improved efficiency and productivity within the firm.
Butler
ITC Rajputana
11.2020 - 06.2023
- Meet guests when they arrive and getting them settled in their rooms
- Anticipate guests’ needs by learning their preferences, allergies, dislikes, etc.
- Have a thorough understanding of all spirits and specialty foods in stock
- Assess and restock wine and spirit collections as necessary
- Serve meals and pour drinks for guests
- Communicate with housekeeping to ensure rooms are cleaned at the most convenient time for guests
- Run errands for guests when necessary
- Ensure guests’ rooms are clean and tidy up when necessary
- Recommend and arrange amenities for guests
- See guests off when they check out
- Remain well-groomed at all times
- Keep up-to-date on all hotel policies on safety and hygiene
- Perform all duties with discretion, professionalism and a pleasant demeanor
Assistant Sales Manager
FabHotels
11.2019 - 06.2020
- Developed strong client relationships for repeat business and increased referrals.
- Achieved sales targets consistently by driving daily sales activities and managing the sales pipeline effectively.
- Analyzed customer feedback to identify areas for improvement in service delivery.
- Assisted sales team with completing customer transactions and managing issues.
- Identifying market movers of B2B sales and setting up meetings with Corporate Client
- Building a network of Corporate Client
- meeting the corporate client
- Pitching about our product & generating business from Corporate Client/SMEs
- Understanding the business flow of the market and cross-selling hotels across India
Senior Steward
ITC Rajputana
6 2015 - 10.2019
- Ensure that all guests are served to the hotels standard in the Restaurant / Bar / Lounge areas, Takes orders for, serves (where applicable, prepares) food and beverages to guests as per the hotels standards in a friendly, timely and efficient manner.
- Hiring and overseeing household staff
- Managing staff scheduling and payroll
- Managing budgets, often including renovations and maintenance work
- Maintaining wine collections
- Event planning
Education
BHMCT -
Maharishi Arvind Institute of Hotel Management (RTU)
Intermediate - undefined
Bright Moon Sr. Sec., Jaipur
Matriculation - undefined
Bright Moon Sr. Sec., Jaipur
Skills
Strategic Planning
Customer Relationship Building
Innovation mindset
Talent Recruitment
Accomplishments
- Awarded as 'Best Performer of the year' in 2022
- Won Excellence award in Hospitality.
Personal Information
- Father's Name: Mr. Narender Singh Rathore
- Date of Birth: 03/01/93
- Nationality: Indian
- Marital Status: Married
Aboutself
- Dynamic & hard working with a positive attitude.
- Good communication skills.
- Ability to take-up responsibility & complete within the time & frame.
- Ability to Manage Stress.
- A good listener.
- Co-ordination with other people.
Training
- Industrial training from Holiday-INN Jaipur city centre.
- Basic fundamental of computer from Divine Institute course
- Red Cross certified from St. John Ambulance Association.
Disclaimer
I hereby declare that the above-mentioned information is correct up to my knowledge and if given a chance, I will try my best to come true to your aspirations.
Timeline
Operation Partner
Chai Chatkara
08.2023 - 06.2024
Butler
ITC Rajputana
11.2020 - 06.2023
Assistant Sales Manager
FabHotels
11.2019 - 06.2020
Senior Steward
ITC Rajputana
6 2015 - 10.2019
BHMCT -
Maharishi Arvind Institute of Hotel Management (RTU)
Intermediate - undefined
Bright Moon Sr. Sec., Jaipur
Matriculation - undefined
Bright Moon Sr. Sec., Jaipur