Jaipal Singh Bindra
Senior Mortgage Credit Analyst
Ghaziabad
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
22
22
years of professional experience
Work History
Regional Credit Manager (Delhi 1)
Axis Bank Limited
01.2012 - Current
- Developed comprehensive reporting tools to provide senior management with valuable insights into regional credit performance trends.
- Collaborated with sales teams to balance risk and revenue growth, aligning credit policies with business objectives.
- Enhanced team productivity, providing ongoing training and guidance to credit analysts and support staff.
- Supported company expansion efforts, conducting comprehensive risk assessments for new market entries.
- Conducted detailed due diligence on prospective borrowers to maintain high-quality lending portfolio standards.
- Proactively identified early warning signs of deteriorating account performance through diligent monitoring of key performance indicators.
- Improved regional credit performance by developing and implementing effective credit management strategies.
Area Credit Manager (Mortgages-New Delhi)
Barclays Bank PLC
11.2010 - 12.2011
- Credit/Risk appraisal of Customers: Appraising the credit worthiness of the loan applicants as per the Barclays internally laid guidelines & ensuring timely & efficient processing of loan applications
- Sanction/Decline decision based on financial analysis, assessment of customer’s profile, target market industry study and also ensuring compliance to Credit Policy/Programs
- Liaison with Operations personnel during disbursal process
- Responsible for checking the mortgage papers submitted by clients and assessing that all the documents required as per the requirements of the Banks internal guidelines are received
- Handling a mortgage credit team 14 credit officers for ensuring smooth functioning of day-to-day activities and also co-ordinating with the various outside agencies including Field Investigation Agency, Risk Containment Unit, etc
- Liaison with the FI, legal , technical, Document verification and fraud control agencies to ensure regulatory compliance
- Conducting training session for the team members for updating them with the latest policy / process changes, new products introduced by bank, competition products, and enhancing their product knowledge on a regular basis and thereby building volumes in line with the business plan of the organisation
- Account monitoring: Regular tracking of delinquencies in co-ordination with the collections department
- Regular feedback on policy issues and issues specific to market
- Adherence to various TAT Procedures.
Area Collection Manager (Credit Cards Punjab and Uttar Pradesh)
Barclays Bank PLC
12.2008 - 11.2010
- Heading bucket wise collection of credit cards (flows and recoveries) for Non Metro North
- Collector background checks
- Ensure proper training is provided to the supervisor and agency managers so that proper agency functioning could be done for the portfolio
- Check Allocation strategy approved for the city for regular & Bucket wise cases
- Agency wise weekly target setting and monitoring of DRR on regular basis
- Training all Collection Staff with Barclays & RBI Code of conduct for better functioning
- Ensuring DRA training completion by all designated FE’s of agencies
- Effective Vendor Management by ensuring agencies adhere to the collection processes laid down by the Bank, cheques and cash receipts from customers is deposited in time, collection staff is well behaved in the field and agencies are paid for the billed amount in time
- Improve conversion & skip tracing rate of non contactable & skip accounts through field visits, application form retrieval etc
- Stat card/liner return control, receipt to be acknowledged by the agency & data destruction by AM
- Ensure low rate of COC and highest collections per collector is achieved by agency at all times
- Review the not attempted accounts for each agency with the AM along with High POS cases
- Conduct weekly Agency performance reviews Assessing AM training needs and ensure team members acquire the best of collection practices Reporting of default cases to legal cell for litigation
- Also ensure CIBIL dunners are marked to hard core defaulter.
State Head Credit (PIL Chandigarh and Punjab)
Barclays Bank PLC
01.2006 - 06.2008
- Managed end to end appraisal activity of high ticket size personal loan Handled all proposals above local approval CAD for personal loans in above mentioned locations
- Tracking all processes & applications processed and provide Credit MIS to respective units viz
- Applications processed, rejection analysis
- Helped in conducting PAR for approved/declined files
- Regular interaction with Collections & Sales staff on portfolio quality & evaluating the negative areas as well as performance of negative profiles
- Provided support to Collections on non starter cases by interacting with customer & DSA’s
- Post approval review/Hind sighting review
- To Lend proactive support to collections & provide them value added information to them laisioning with the channel & VR agency Established Turn around Time benchmarks & Service level agreements between all units involved in application processing life cycle
- Ensured clear understanding and acceptance of the processes by the team members and the CPA
- Also ensured strict adherence to the process guidelines and Credit Policies by the unit to achieve satisfactory audit rating
- Planned and monitored productivity of the Credit Managers and the CPA and ensured achievement of desired productivity levels
- Conducted various trainings for sales agencies thereby facilitating the sourcing of a healthy portfolio
- Continuously monitored the performance of the verification agencies through results review, performance reports and provide regular feedback to ensure adherence to quality standards and turn around times
- Regular trainings to the Verification and the Fraud prevention teams to ensure adherence to TAT and quality of reports.
Area Credit Manager (Open Market Personal loans Chandigarh, Haryana and few spoke locations for Punjab)
Centurion Bank of Punjab Limited
06.2002 - 05.2004
- Headed entire appraisal activity of high ticket size personal loan under assessment based, income based and surrogate schemes
- Handled all proposals above local approval CAD for personal loans for above mentioned locations
- Screening of personal loan applications in consonance to bank’s policy norms and quality specifications Supervising documentation and other formalities in respect of loans sanctioned and disbursed
- Collating product feedback from branches / customers and providing the same to sales team for maintaining high customer satisfaction matrices and value additions in the product
- Handling appointments of credit resources and vendors
- Assessing training needs of dip testers at credit and sales shop and scheduling effective training programmes to maximise efficiency in operations
- Stream ling process for smooth functioning of TAT and disbursals
- Post disbursal, loan follow up for control over delinquency and non-starters
- Vendor management and training of CPV agencies.
Assistant Manager (Credit)
Lord Krishna Bank Limited
- Handling entire credit portfolio of the branch, which included Credit appraisal and review of financial statement for the purpose of fund based & non-fund based credit facilities for new customers
- Renewal / Enhancement of credit facilities extended to existing customers
- Built, strengthened and managed relationships with key customers
- Suggesting the clients the right financial solutions to leverage their financial costs
- Monitoring of credit accounts
- Supervise documentation and legal formalities in respect of loans sanctioned and disbursed
- NPA a/c’s – Classification, Legal action, Recoveries
- Exposure to general banking operations Savings, Current Account, Term Deposits – Operations
- Reports related to Credit and branch activities
- Marketing of liability products to present and prospective customers.
Assistant Branch Manager (Chandigarh)
Maharishi Housing Development Finance Corporation Ltd.
- Managing a range of financial activities comprising of credit appraisals and monitoring of Housing Loans for new as well as existing customers, Management of Bank Statement and reconciliation
- Business development for marketing of housing loans and term deposit for individuals and corporates
- Responsible for regional collections and reporting of over dues accounts to management groups
- Liasioning with legal agencies for loan documentation as well as for regularising overdue accounts
- Performed general administrative duties.
Education
MBA - Finance
Guru Nanak Dev University
Amritsar, India 04.2001 -
Bachelor of Commerce -
Punjabi University
Patiala 04.2001 -
Skills
Proficiency in MS-Office, Windows and Internet Application
Banking Applications Software – FLEXCUBE, LOS, LMS
Personal Information
- Date of Birth: 10/24/79
- Marital Status: Married
Accomplishments
- Supervising team of 40 plus staff members responsible for managing more than 26000 live Mortgage accounts having of POS more than Rs 14000Cr plus for the region.
- Won best centralized process handling award for Noida CPC (2018-19) with Axis Bank.
- A special category award name as "Dronacharya Award" was received for honing skill of fellow subordinates and colleagues for HV underwriting process bank.
- Instrumental for setting up one independent LAP cell in the country.
Timeline
Regional Credit Manager (Delhi 1)
Axis Bank Limited
01.2012 - Current
Area Credit Manager (Mortgages-New Delhi)
Barclays Bank PLC
11.2010 - 12.2011
Area Collection Manager (Credit Cards Punjab and Uttar Pradesh)
Barclays Bank PLC
12.2008 - 11.2010
State Head Credit (PIL Chandigarh and Punjab)
Barclays Bank PLC
01.2006 - 06.2008
Area Credit Manager (Open Market Personal loans Chandigarh, Haryana and few spoke locations for Punjab)
Centurion Bank of Punjab Limited
06.2002 - 05.2004
MBA - Finance
Guru Nanak Dev University
04.2001 -
Bachelor of Commerce -
Punjabi University
04.2001 -
Assistant Manager (Credit)
Lord Krishna Bank Limited
Assistant Branch Manager (Chandigarh)
Maharishi Housing Development Finance Corporation Ltd.