JAISHIV JANGID
Operations Manager
Rajasthan
Summary
Operations Manager with over 7 years of experience in visa consultancy, immigration operations, and team leadership. Currently working with Hornet Dynamics (Visament) from June 2025 to February 2026 (Notice Period), managing end-to-end Passport, Visa, and OCI services for NRI clients. Highly skilled in international documentation, regulatory compliance, and overseas client coordination. Proven ability to lead operational teams, streamline workflows, and ensure timely, accurate service delivery in a fast-paced global environment.
Overview
10
10
years of professional experience
Work History
Operations Manager - NRI & Immigration Services
Hornet Dynamics (Visament)
Jaipur
06.2025 - 02.2026
- Managing end-to-end operations for NRI clients related to Passport, Visa, and OCI applications.
- Acting as the primary operations lead for overseas customers.
- Ensuring compliance with Indian government and consular regulations.
- Leading and supervising operations teams and monitoring SLAs.
- Handling complex cases including minors, re-issuance, and corrections.
- Improving operational workflows to reduce processing time.
Team Leader - Visa Consultancy
Documitra
Jaipur
10.2024 - 04.2025
- Led a team of 10 professionals handling visa services.
- Supervised the complete visa application lifecycle.
- Improved tracking systems and reduced processing delays.
- Conducted regular team training to improve service quality.
Team Leader - Business Operations
Sambhav Organization
Jaipur
10.2022 - 01.2024
- Managed FOS and telecalling teams for client acquisition.
- Delivered motivational training and performance management.
- Streamlined processes to achieve business targets.
HR & Business Development Manager
eYukti Solutions
Jaipur
06.2018 - 10.2022
- Managed recruitment using HRIS systems.
- Acquired corporate clients and handled stakeholder relations.
- Oversaw lead generation and sales coordination.
Team Leader - Customer Operations
Vertex
07.2016 - 04.2018
- Managed Vodafone Idea customer accounts.
- Led collections and business development teams.
- Maintained MIS and quality assurance processes.
Education
Master of Science - Pursuing
SGV University
Hindaun City01.2026
B.Sc. -
Jaipur National University
01.2022
Sr. Sec. Education - undefined
Rajasthan Board
01.2016
Secondary Education - undefined
Rajasthan Board
01.2014
Skills
Immigration & Visa Operations
Accomplishments
- Achieved high client satisfaction and retention in visa consultancy operations.
- Successfully led multi-functional teams across operations and business development.
Timeline
Operations Manager - NRI & Immigration Services
Hornet Dynamics (Visament)
06.2025 - 02.2026
Team Leader - Visa Consultancy
Documitra
10.2024 - 04.2025
Team Leader - Business Operations
Sambhav Organization
10.2022 - 01.2024
HR & Business Development Manager
eYukti Solutions
06.2018 - 10.2022
Team Leader - Customer Operations
Vertex
07.2016 - 04.2018
Sr. Sec. Education - undefined
Rajasthan Board
Secondary Education - undefined
Rajasthan Board
Master of Science - Pursuing
SGV University
B.Sc. -
Jaipur National University