Jaishree Rangaswamy
Summary
Highly skilled and resourceful Networking and Desktop Support Engineer with seven years of experience in managing and optimizing complex network infrastructures, including Managed File Transfer (MFT) systems. Proven ability to troubleshoot critical issues, implement security measures, and drive operational efficiency. Seeking a challenging position in the IT field to leverage my expertise and contribute to professional growth.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Managed File Transfer
Accenture
Bangalore
01.2023 - Current
- Oversaw the day-to-day operations of the Core Bridge MFT system, ensuring reliable and secure file transfers.
- Configured and maintained MFT workflows, defining file transfer parameters, scheduling, and dependencies.
- Monitored MFT system performance, identifying and resolving issues related to file transfer failures, delays, or errors.
- Implemented security protocols and access controls within the MFT system to protect sensitive data during transmission and storage.
- Collaborated with internal teams and external partners to integrate MFT solutions with various applications and systems.
- Troubleshoot MFT-related problems, providing timely and effective support to users.
- Participated in MFT system upgrades and enhancements, ensuring minimal disruption to file transfer operations.
Enterprise Network Operations L Engineer)
Accenture
01.2022 - 01.2023
- Resolved vulnerabilities in network devices by analyzing CVEs and coordinating with vendors.
- Executed device upgrades and applied security fixes per client processes.
- Managed change tasks, including traffic shifting, firewall loading, and configuration updates.
- Utilized tools like NetBrain, SPLUNK, ACL Tool, and NETSEC for automation and monitoring.
Desktop Support Engineer (L1)
Canara Bank
01.2019 - 12.2022
- Managed desktop migrations, domain additions, and resolved trust relationship issues.
- Troubleshot browser, application, and login-related problems; handled AD tasks like password resets, account unlocks.
- Utilized PowerShell for IP reconfigurations and automation of administrative tasks.
- Delivered antivirus updates, prioritized service requests, and ensured system compliance through patch management.
Skills
Managed File Transfer (MFT)
- Redwood Jscape
- PostgreSQL
Network Administration:
- Cisco
- Nexus
- Routers
- Check Point Firewall, F5 Load Balancers
- HP Switches,
- Cisco DCNM, protocols (Layer 2 and 3)
- F5 Load Balancers
- HP Switches,
System support and troubleshooting
- Active Directory
- PowerShell scripting
Technical proficiency
- NetBrain Automation
- NETSEC
- Spectrum
- ACL Tool,
- SISM
- Splunk,
- App Dynamics
- Cyber Ark
Certification
Cisco Certified Network Associate (CCNA), CSCO13370474
Timeline
Managed File Transfer
Accenture
01.2023 - Current
Enterprise Network Operations L Engineer)
Accenture
01.2022 - 01.2023
Desktop Support Engineer (L1)
Canara Bank
01.2019 - 12.2022
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