Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Jaishree K

Bangalore

Summary

An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.

Overview

8
8
years of professional experience

Work History

Specialist

Infineon
Bangalore
07.2023 - Current
  • Working as a specialist in Samples process in Order Management.
  • Coordinated with other departments to ensure efficient workflow processes.
  • Performed quality assurance testing on newly developed software applications.
  • Creating and maintaining the user codes in SAP Fusion.
  • Monitoring sample replenishment orders.
  • Brief knowledge on supply chain planning.

Senior Process Associate

HP
Bangalore
09.2016 - 06.2023
  • Resolved escalated issues from customers in a timely manner while ensuring satisfaction with solutions provided.
  • Developed and implemented process improvement initiatives to reduce customer wait times.
  • Performed root cause analysis on identified issues impacting customer experience or process performance.
  • Monitored team performance and provided coaching when needed.

Education

Bachelor of Science - Computer Science

Periyar University
Krishnagiri
06-2016

Skills

  • Quality Assurance
  • Adaptability and Flexibility
  • Time management abilities
  • Root Cause Analysis

Accomplishments

  • Best team player award
  • Ace of initiative
  • Customer centric champion award
  • ZED Champion
  • Certificate on quarterly performance award

Languages

Tamil
First Language
English
Proficient (C2)
C2
Marathi
Intermediate (B1)
B1
Kannada
Intermediate (B1)
B1

Timeline

Specialist

Infineon
07.2023 - Current

Senior Process Associate

HP
09.2016 - 06.2023

Bachelor of Science - Computer Science

Periyar University

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Jaishree K